TSB Bank

Is TSB Bank down in Tower Hamlets, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Tower Hamlets, Greater London, England 05/09/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website
United KingdomHampstead Mobile App

Community Discussion

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TSB Bank Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealDaveG Dave Graham (@TheRealDaveG) reported

    Good old @TSB as great as ever for customer service. Payments to @Apple not going through and TSB suggest just to get someone else to do the purchase as they are aware of the issue. FIX THE ISSUE!

  • mrsnbibi mrs n bibi (@mrsnbibi) reported

    @TSB I'd like to say what poor service your Saltley branch in B8 provide. There is no care for customer service at all. The customer advisors are useless. This is not the first time I've experienced such poor customer service from them.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @LifeDecorative doesn't matter! nor does cookies or cache. The 'continue' button is linked to 'logout'. Please fix.

  • toryboypierce Andrew Pierce (@toryboypierce) reported

    Bank @TSB , which had 475 branches a year ago, is axing 70 more branches, to leave it with just 220. So much for customer service

  • andyjbrum69 andy jackson (@andyjbrum69) reported

    @toryboypierce @TSB No wonder you closed your account @1fifthavenue the online service is terrible too

  • wayneamoore Wayne Moore (@wayneamoore) reported

    @toryboypierce @TSB Capitalism don't do customer service it's all take until it crumbles

  • colwebsec Colin Scott 💙 (@colwebsec) reported

    @super_silvi @TSB Not to worry, I used a rival service that isn't babying their customers like TSB is.

  • marjbroughton Marjory Broughton (@marjbroughton) reported

    @toryboypierce @TSB Someone should start a few hundred Friendly Societies to provide this customer service. Banks are the root of all trouble. Look how they caused trouble when we had to bail them out during the toxic loan fiasco. They don't care a fig about customer service.

  • Blackedgebeers Blackedge Brewing Co Ltd (@Blackedgebeers) reported from Horwich, England

    @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

  • MelJD46 Mel D (@MelJD46) reported

    Ha Ha @TSB " we will support your business but actually we wont because we are shutting the branch where you live so we dont actually care about you at all, dont be fooled! Told the manager automation was the route to her P45 & less than a yr later its come true #despicable