TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/02/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JUST__LIONEL Just__Lionel (@JUST__LIONEL) reported

    @TSB your stupid app is down again, what's going on?

  • JUST__LIONEL Just__Lionel (@JUST__LIONEL) reported

    @TSB what is wrong with you guys, again. I can't access, I cant transfer and I'm stuck here without the ability to pay for my taxi, **** off with this honestly

  • Roberts24Ms Sam Roberts 💙 (@Roberts24Ms) reported

    @TSB Yes, done all that, as above in the message. Followed all the instructions, spoke to someone by phone who confirmed TSB were aware of a problem with the app (tho doesn't look like TSB are acknowledging this on Twitter). I'm on WiFi and have tried at work on mobile data.

  • LucaAlberto92 Luca (@LucaAlberto92) reported

    @TSB This is now hour 7 that your tech team has taken to fix your damned app!!!!!

  • markevie Mark allen (@markevie) reported

    @TSB @paddyjbee My banking app isn't working again,please sort it out

  • Ncs1961Nancy Nancy Smart (@Ncs1961Nancy) reported

    @EddieClarkson @TSB I've had this very same problem and have reinstalled the app too!

  • Layla_F_1990 Layla Fowler (@Layla_F_1990) reported

    @TSB I have done all what you suggested but it isn't working still?

  • dmwilletts Dale Willetts (@dmwilletts) reported

    @TSB I have tried both ways. It's is getting beyond a joke. I've never known a banking app have as many issues as tsb. I have several other banking apps for credit cards and never have any issues. Just with Tsb. It needs sorting once and for all otherwise I'll be leaving

  • JollyAlan Alan Jolly (@JollyAlan) reported

    @TSB Surely online banking app isn't down again???

  • Elaine6759 Elaine Raspin (@Elaine6759) reported

    @TSB hi please can you tell me if the app is down? My error message when i try to log in is "we weren't able to do that an unexpected error has occurred " I can log in fine on the website I have changed my password and memorable details