TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/20/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jaimunki jai m (@jaimunki) reported

    @TSB hi, any updates on the missing transfers? Is anyone at tsb manually working through the accounts with the issues? Why, when your aware of issues, are there not flags on the app/website/phone system warning people?

  • paulabrady1975 paula brady (@paulabrady1975) reported

    @TSB what is going on with transfer payment issues? I made a payment to another account and hasn’t hit the other side but the amount has gone out my bank this isn’t showing on my online statement. What’s going on? I have lost money

  • RockRollDriver 𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗 (@RockRollDriver) reported

    2nd place in this week's #NameAndShame goes to @TSB who within hours of an accidental overdraft caused by earlier than expected direct debits, send me threats of '39% interest' and being reported to credit agencies! FFS! Been with them ages and never an issue before :(

  • NatalkaNaty3 Natalka Naty (@NatalkaNaty3) reported

    @alishaj0nes @TSB Useless customer service and support. We all have bills to pay yet our money just disappeared..

  • Joshacal Josh Caldwell (@Joshacal) reported

    @TSB hey, any update on when the issue with money transfers will be fixed? We're really struggling as all of our money is ******* in transfers to different accounts at the moment, please help!

  • goddesshanna95 Goddess Hanna (@goddesshanna95) reported

    @JamieDu85697077 @DavidBe16206028 @TSB I resent the money and received it straight away. No problems.. :) I was going to get them to cancel it anyway so worked out great!

  • nikiatter nikiatter (@nikiatter) reported

    .@TSB I have sent you a DM about my missing money from transfers I sent last night. That this issue has affected so many of your customers, and you have as of yet not out put out a statement acknowledging this is absolutely abysmal customer service. #TSB

  • nikiatter nikiatter (@nikiatter) reported

    @thebestgaskell @TSB I think it should have resolved now Helen, I’ve had my money return to my original account and transfers are working ‘fine’ again. Think it might be time for me to give another bank a go though!

  • MikeandCraig Mike Newman (@MikeandCraig) reported

    @TSB @nikiatter You may have replied to her DM but didn't address any of the issues raised

  • MikeandCraig Mike Newman (@MikeandCraig) reported

    @TSB #LifeMadeMore should be #LifeMadeMoreDifficult WHEN? will we have access to our missing money. Your DM tells me nothing apart from how to access your complaints procedure