TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/21/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • gaggero_paolo Paolo Gaggero (@gaggero_paolo) reported

    @TSB I have DM it happens on both Android and Apple devices...now you cant even get to log in screen....what is the issue? why is @TSB not inform customers that there is a non-issue and flag this so everyone is informed & more importantly when will it be fixed? Shocking communication!

  • jltrrn Jane (@jltrrn) reported

    @TSB when people are telling you that your app isn't working why are you asking everyone the same question, why not issue a response being honest and advising us your systems are down. I have even tried your Internet banking and that's a shower of S**te as well. Come on!!

  • solid_sheep22 Sheep (@solid_sheep22) reported

    @TSB what a surprise again tsb down again however, you can't "blame mobile providers this time" as I'm on WiFi I want this added to my complaint that already been handled disgusting already absolutely fuming with the service!!

  • gaggero_paolo Paolo Gaggero (@gaggero_paolo) reported

    @macksonwakama @TSB same issue for me you can't even log in. @TSB why can't you just put an announcement out that there are issues with your banking app..Talk n inform !!! we are your customers. what is going on? when will the issue be fixed....again we sit in the dark...great customer care..NOT

  • jltrrn Jane (@jltrrn) reported

    @TSB your whole banking apps are down again this really isn't acceptable when you can't log in via an app or via a laptop when will this be rectified?

  • mattmuscroft Matt Muscroft (@mattmuscroft) reported

    @TSB @markevie Dm shouldn't be needed. Clearly there's an issue on the app on pay weekend AGAIN. Many clients cannot pay debts, or move money. Cost of living crisis seems to affect the banks too. Don't seem to have the infrastructure to deal with mass PAYE payments

  • solid_sheep22 Sheep (@solid_sheep22) reported

    @TSB Probably the same issue everyone on your twitter feed I'd having "I wonder who your gonna blame this time" please refer to my previous DM'S it's the same issue but I'm using WiFi and still can't access ur app

  • TweetsByHal Zuul (@TweetsByHal) reported

    @TSB Fix your app and website can't login.

  • BogieOnPatrol 𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BogieOnPatrol) reported

    Trouble with @TSB - "We weren't able to do that. We're having trouble trying to authenticate your login." Wouldn't be too worried if I wasn't having to confirm a payment for electric which is about to go on emergency. Neither me, my wife or our daughter can access our accounts.

  • ulauku Ula kula (@ulauku) reported

    @TSB what's going on? I need to access my account in this very second and the app is not working again! How long will the sit last????