TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/23/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Jens1872 Lex Lu-Ger 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jens1872) reported

    Hi @TSB. I've been unable to log into my account online since early afternoon today. 6 or 7 hours maybe. Is there some issue with the app right now?

  • Crazy_Bacon YouBaconMeCrazy (@Crazy_Bacon) reported

    @TSB Your app and website failing to work has just cost me money. Three cheers to your non-existant IT department and non-existant local branch that you've closed. Think it's time to look for another bank, cheers👍

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @pure_weegie @TSB staff don’t like working weekends and don’t care and managers put customers last

  • brendanjtate Brendan Tate (@brendanjtate) reported

    @TSB I think you need to pass this comment to your superiors and explain that a lot of customers are complaining all of a sudden, following a script to fix it for every person isn’t the answer, it makes the bank look incompetent. It’s now 10pm and it’s still down btw

  • Ems_HC Em (@Ems_HC) reported

    @TSB app down AGAIN and unable to access money. Unacceptable. When will it be working again so I can empty my accounts and use a proper bank?

  • brian_stormont Brian Stormont 👨🏻‍🦰 (@brian_stormont) reported

    @TSB I still cannot access my account. When will this be fixed? It’s gone on way too long

  • ellie_mole Ellie Mole (@ellie_mole) reported

    @MissEllisIsland @TSB I managed to sign in once earlier. It then wouldn’t let me transfer any money out. Ridiculous. I’ve left tonight and will be set up with a new bank within the week. After 28 years of loyal service.

  • sharlettnoronha Sharlett (@sharlettnoronha) reported

    @TSB Tsb app has been down all day, when will it be sorted

  • louise_whitson Louise Whitson (@louise_whitson) reported

    @TSB absolute joke. Online banking down again!!!!!!

  • hel54321 Helen B (@hel54321) reported

    @TSB can't log in. Need to transfer money. Your app is so unreliable. Has enough, will be switching to another bank tomorrow