TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/14/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • maharris98 Matthew Harris (@maharris98) reported

    First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh

  • JamesWebsterITV James Webster (@JamesWebsterITV) reported

    Hi @TSB - Are any of your systems ever fit for purpose? Why does the "approve payment" button in your app not work? It makes it impossible to make payments online?

  • joodles15 joodles (@joodles15) reported

    Hey @TSB getting the error code ERRSCA02 when trying to log in via the app? Can you advise please

  • AndyGodsall Kernow Santa (@AndyGodsall) reported

    @TSB What is going on with you - my wife is trying to sort out a payment and the 6th question you have asked her in order to establish if she is who she says she is to ask 'do you go to church?' - WTF do that have to do with you!? #tsb #getreal #toomuch

  • simonberesford Simon Beresford (@simonberesford) reported

    @TSB the abosulte worst customer experience ever - branch and phone - terrible

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • oldclassiccar Old Classic Car (@oldclassiccar) reported

    Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb

  • conwaychats Niall Conway 🌈 (@conwaychats) reported

    @TSB I have used my card earlier today and it was all fine, ten minutes later I have gone to used it elsewhere and the card machine screen wouldn't move on to the pin entry screen. I presumed the machine was having problems but gone to use my card elsewhere and same thing?

  • GideonArchers Luca-John (@GideonArchers) reported

    @TSB when will you fix the Apple problem? I ordered a apple MacBook nearly 2 months ago and now the payment wont process. Talked to you guys on the phone and apparently it’s a “top” priority and a TSB issue. My order is going to be cancelled on the 29th if it isn’t sorted😕

  • davemac1976 davemac1976 (@davemac1976) reported

    @TSB The fact I also have to wait for an access code to be texted to me before I can even access my account just adds to the annoyance. Is there anyway of opting out of this?