TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/05/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Ianbrow45728640 Ian brown (@Ianbrow45728640) reported

    @TSB Hi there, spent 30 mins last night trying to get through on the phone to the fraud team no answer, tried again today no answer . Got a text was trying to phone up to check my account was ok but no one seems to answer your phones , great service to customers not

  • _samslatter Sam Slatter (@_samslatter) reported

    @TSB Ok thanks - the sort code and account number are filled in on the front of the envelope, does that help? I have paid in several cheques at the post office without a paying in slip before and have not had any issues

  • daninspain70 Tier 87 (@daninspain70) reported

    @TSB Today I am getting this code when trying to access on line banking . After entering User ID: ERRSCA02 : Sorry, something went wrong Any suggestions please ?

  • lyeuhm laim 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lyeuhm) reported

    @TSB I opened a save and spend acc. but I already have Online Banking for my Savings Accounts, it mentioned that the Online Banking login will get merged - how long does it usually take?

  • inglis_julie julie inglis 💙 (@inglis_julie) reported

    @TSB So yesterday I couldn't use the app to send cash to my son. I managed to send via internet banking. Today I was embarrassed at hairdresser when i couldn't access app to make payment. Can't do it online either. Whats happening?

  • JulesShawuk Jules (@JulesShawuk) reported

    @TSB On phone 59 minutes trying to support my deaf mother who has banked with TSB for years, being met with a brick wall and given the runaround. Absolutely fuming to the point where even she wants to close her account. How do I escalate this issue/complaint?

  • iseetitvillage1 Luke Jones (@iseetitvillage1) reported

    @TSB no counter service on a Saturday Dam you stupid ******* really love making it hard for people that work don't ya

  • Paulbhoy9iar Paulbhoy67🍀 (@Paulbhoy9iar) reported

    @TSB my online banking has been down for days can’t access or transfer money from my account keep getting technical fault when trying to log in. Problem after problem with your banking time to compensate customers that have been affected by your terrible service

  • MrsVDestroyer End the Union 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 🇺🇦 (@MrsVDestroyer) reported

    @TSB I've been trying to contact you all day. When I finally got through I was told someone would call me back within an hour. That was almost 3 hours ago. Very poor service

  • bethany83 Bethany (@bethany83) reported

    Went to @TSB this morning, was told there has never been counter service on a Saturday?!?!?! And that through the week their counter services stops at 4pm?!?!?! I can't do what I need to fo online, how do you do banking if you work mon-fri 9-5? Is this just ridiculous?