TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/31/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • melsypop Melissa (@melsypop) reported

    @TSB Yeh I learned not to bother with complaints after it became obvious it makes no difference. A complaint followed by a POSSIBLE weak apology from TSB doesn’t make up for the terrible service. Waste of my time 🤬

  • joelross17 Joel Ross (@joelross17) reported

    .@TSB somebody has fraudulently set up a bank account in my name. The only way to tell you is to call you but I’ve tried several times to call and I don’t get put through. Your website does not give an option to chat to somebody. Please help!

  • HelenaMay Helena May (@HelenaMay) reported

    Hi @TSB, your FAQs tell me to use the ‘chat’ function. The chat function says ‘under testing please use the FAQs’ Help, I’m in an infinite loop …

  • John170277 John James (@John170277) reported

    @TSB God help us if anything like last weekend it will go tits up again

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @TSB finger print STILL not working. How many times do I need to report before you do something?

  • PhilippTanzer1 PhilippTanzer (@PhilippTanzer1) reported

    @TSB_News @TSB @CommissionerDA According to ONS (government) statistics, 1/3 of Domestic Abuse victims are men, but there is next to no support and awareness for male victims. Will your support and campaign be inclusive and highlight male victims too?

  • ThomasDavias Thomas Davias (@ThomasDavias) reported

    @TSB I just had a text message from you stating my card was blocked as there was suspected fraudulent activity on it, I then received another text from you stating where the card was used & how much was being spent. Could you confirm that these texts are the service you provide?

  • keswickbootco Keswick boot co (@keswickbootco) reported

    @cannyhilltweets @TSB That’s ruddy awful I would happily pay a little more to have an actual person help me in branch etc even @BoothsCountry in keswick have loads of self service checkouts amd there awful and your paying more for the privilege amd they don’t seem to have them anywhere else

  • wedgie741 kev wed 🟢 (@wedgie741) reported

    @TSB Here we go again, how long is it going to be broken for this time ? Anyone want to guess ?

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.