TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/09/2026 09:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Warren43869105 Warren (@Warren43869105) reported

    @TSB So cant access banking on phone or browser, tried to message the TSB account on here and it says failed. Seeing you telling people to message then turning messages off is incredibly bad. @fsa

  • david_wd123 David (@david_wd123) reported

    @TSB your payment approval is not working, and the online chat is not working to advise you that the payment approval is not working

  • knoxomous Iain (@knoxomous) reported

    @TSB Hi Beth, I'm getting the 'oops, somethings gone wrong' message. It was working without issues earlier on, but seemed to break around lunchtime. Unfortunately can't DM as it won't deliver

  • LukeBywaters Luke Bywaters (@LukeBywaters) reported

    @TSB No cheque . Been into branch and been told payments get bounced back to love holidays . They have given me ARN numbers proving TSB have my money . Online chat is just a robot . No one wants to help . In branch tells me one thing online says another . Terrible service

  • DaveAshton4 Dave Ashton (@DaveAshton4) reported

    Morning @TSB Trying to login to your banking app on a new phone this morning. I've had less painful times breaking bones. Managed to recover the User ID that your now telling me is incorrect and the link to "Re-register" is to a broken webpage. I've messaged you, when you can..

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • Caitlinmcclell3 Caitlin mcclelland (@Caitlinmcclell3) reported

    @TSB is the banking not working? I haven’t been able to transfer anyone money all day ?

  • alick_munro alick munro (@alick_munro) reported

    @KizzieWiz @TSB My bank is now 12 miles away no longer any banks in my town any more , seriously considering taking out my money cos they're working against customers.

  • AKMA AKMA — No Blue Check, Never Had One (@AKMA) reported

    @TSB I'd like to pay my rent and utilities (as my landlord would like me to pay), but I'm getting a 502 Proxy Error (Reason: Error reading from remote server) when I try to log in.

  • a_walls Alison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@a_walls) reported

    @TSB @jeffporter70 @TSB this seems to be a global issue can you please advise