TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/04/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Cosmo_Jon Jon (@Cosmo_Jon) reported

    @TSB Hey, Is your internet banking down? I am going mad. Reset my all my information, double checked my ID and its all right. Still saying incorrect. Am I missing something?

  • mccrum_anita Anita McCrum (@mccrum_anita) reported

    @TSB Terrible banking experience! After 20plus years TSB decide to stop your debit card working for security purposes. #nocommunication

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, I will not jump through any more hoops for you. Get customer relations to get in touch with me. What other card do you suggest that I use?

  • jammyjennypokes alex martin (@jammyjennypokes) reported

    @TSB @Ballstocancer @PrideOfBritain Mobile app down?

  • samschwartz95 Sam Schwartz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported

    @TSB hi just opened a spend a save account but was unable to use the switch guarantee service is this that you can sort out for me please

  • _tnbiscuits lillie🦋🦋 (@_tnbiscuits) reported

    @TSB i cancelled my card and it said i can still use apple pay but it keeps declining when i have money on my account xxx help

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB I have jumped through every hoop and I've done everything you've asked and it has made no difference. It's your turn to jump through hoops and do everything I tell you. SORT THE PROBLEM AND LET ME KNOW WHEN IT'S FIXED.

  • mezzarino James Merriman (@mezzarino) reported

    @TSB I have had two card payments declined this evening on two separate websites. Are there any ongoing payment issues?

  • DanAshleyW DanAshleyW (@DanAshleyW) reported

    @TSB how do I speak to a human being regarding chargebacks? Have tried your phone line but impossible to get beyond the automated options.

  • wayne_wright170 Carl Wainwright (@wayne_wright170) reported

    @TSB Hi @TSB any chance you can extend the live chat as I'm working 9-5 so am unavailable between the hours stated every weekday. It should be available longer hours.