TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/16/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Croydon, Bermondsey and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomBermondsey Mobile App
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomBexleyheath Transfer
United KingdomSutton Website

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • nick2times Nick B Ⓥ (@nick2times) reported

    @TSB Well, you will loose custom. Glad I don’t back with you, if I did, I would be gone by now. I have never had any issues. This is a new asset class that is not going away.

  • EvilLaydster Stephen Layden (@EvilLaydster) reported

    @TSB possibly the worst customer experience I have had from any organisation. A full week to make a decision if you can send me an email. 4 or 5 commitments broken and a will not allow me to speak to someone that can make a decision. It has been a hugely upsetting experience.

  • lanavaughan1 Lana Vaughan (@lanavaughan1) reported

    @TSB it might be easier to tweet rather than stay on hold for c/s - two people have transferred me money 1, 4th June, the other 14th, and neither have made it to my acc, the details are correct, can you help?

  • chauhanv Mr C (@chauhanv) reported

    @TSB I am a victim of fraud where someone either cloned my bank card and withdrew money, the fraud team are unwilling to help or support me! I am disappointed with the service #poorcustomerservice #brokenpromises #help

  • longsee4 sophie thompson (@longsee4) reported

    @TSB is something broken at the moment no one seems to be able to transfer into my account ? My sisters also tsb and having the same issue

  • rhysd6992 rhys (@rhysd6992) reported

    @TSB @longsee4 I’m having the same problem

  • HendersonRayhm Rayhm Henderson (@HendersonRayhm) reported

    @longsee4 @TSB Same issue here. Very unfortunate how often this happens with TSB

  • Charlot31941149 Charlotte Hutchinson (@Charlot31941149) reported

    @TSB Have the worst customer service, you finally get through to them and they tell you they can’t help you and don’t offer the same service as all the other banks

  • bfcbri brian woan (@bfcbri) reported

    @TSB is there a problem as can't access mobile app or internet banking this morning

  • dorsetdom1905 dorsetdom ⭐️⭐️ (@dorsetdom1905) reported

    @TSB what’s the point of being open on a Saturday morning but having no counter staff Wonderful customer service 🙄