TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/15/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lauraisyourhost ✿ Laura Leanne ✿ (@lauraisyourhost) reported

    What banks are people with that they rate and have very little issues with? Currently having nothing but trouble with @TSB and their shocking online banking app. Definitely time for a change.

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.

  • stefansladek Stefan Sladek (@stefansladek) reported

    @TSB hey, just wondering what is your procedure for when money isn’t counted in a machine and you raise the issue and you’re told an engineer will be called… should that machine still be working when a £500 deposit has gone missing?

  • StefanComrz Stefan Karlsson (@StefanComrz) reported

    @TSB @kwgordonso This problem is still ongoing - I think it has something to do with changing IP addresses - TSB software still way too buggy!

  • garye1969 gary eaves (@garye1969) reported

    @andymellor67 @TSB This is clearly a widerissue but all we get is to give our details by a DM. Clearly there is an issue TSB end but it feels like they are just stalling instead of admitting it.

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @tsb Tried to verify two online payments today on the app. The approve button is not working. Used @PayPal instead. TSB IT failures are getting quite tedious.

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @wrathy777 @TSB What was the error message you were having? I’ve had online banking for a few months now but got logged out and now can’t seem to log back in. Keep getting ERRSCA02 code on the website when putting user ID in.

  • sarannej Floweroscotland (@sarannej) reported

    @TSB I have been unable to approve payments since Saturday as the Approve button on your Mobile App is frozen. I wasted forty minutes between your help line and reinstalling the app and still nothing. I am so fed up with how unreliable both your website and your app are.

  • shaunRobbo80 shaun (@shaunRobbo80) reported

    @TSB Hey, are you aware of any log in errors when trying to log on via the website. Im getting ERRSCA02 when entering my user name