TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/16/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kvbenno kvbenno (@kvbenno) reported

    @TSB wow TSB - 20 working days for a payment reversal when your app crashed on me. How can you tell me the money will be back to me the next working day and then when I chase I then get told 20 working days!

  • cytise3721 Cytise3721 (@cytise3721) reported

    @JemJem1508 @TSB Excuse me? What the actual ****

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB I just need to urgently speak to a human instead of the useless automated service that I end up getting in EVERY number I call you on. What do I call to get a real person?

  • foreverafter22 only once (@foreverafter22) reported

    @jockmcleod53 @TSB Bet you, if they reply, they’ll blame covid. An easy out these days for poor customer service.

  • KatyBasey Katy (@KatyBasey) reported

    @TSB hello, I've just been on hold for a long time waiting to report fraud on my account. I spoke to a very nice lady who put me on hold but after a couple of mins the line hung up. This is the 2nd instance of fraud in 2 weeks, please help

  • EmL92x Em (@EmL92x) reported

    @TSB the ‘approve online payments’ page on the app is awful, doesn’t even work always something wrong with it 🙃

  • jimultimate Jim Taylor (@jimultimate) reported

    @TSB my mobile app keeps giving the "oops - something went wrong" error message when I try to approve payments. Your colleague on the phone told me she couldn't see any issues, but the problem persists. Can you please look into this?

  • JudithGunn Judith Gunn (@JudithGunn) reported

    @TSB Yes he does but typing is an issue & he would prefer at over 90 to do it by post - again I am not clear how you "Deliver appropriate customer service that responds flexibly to the needs of vulnerable consumers." (FCA Guide) by not posting a form.

  • rowson_jane Jane Rowson (@rowson_jane) reported

    @TSB please stop send me emails suggesting I need help getting back into my app or using internet banking. Not using it because you stopped paying interest!

  • NunnDee Dee Nunn (@NunnDee) reported

    @jimultimate @TSB Same problem here please help