TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near Croydon, England

The most recent TSB Bank outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago
Wandsworth	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Sours21 (@Sours211) reported 10 seconds ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Gallon73 (@Gallon73) reported 2 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 8 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Straker Hair NW10 (@StrakerHair) reported 23 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 46 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Grego Farray (@GregFarray) reported 50 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Sours21 (@Sours211) reported 57 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 60 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve penhall (@penhalluk) reported 3 minutes ago

  @TSB @Madmummymoo How long is as soon as possible? I now have 74p on the bank down from £83. I have no petrol and need to get my disabled son some food but can't till this is refunded!

• 
  Lynn (@blablein7) reported 4 minutes ago

  @LynzBrown @TSB Yep - looks like the start of March. £277 down. Ridiculous

• 
  Sasha Red (@SashaRed1984) reported 6 minutes ago

  @TSB Not bloody good enough!issues all the time with this bank practically every year!sort it out ffs 😒

• 
  Amy🌱🇪🇺💙🇺🇦 (@thisisamy_) reported 8 minutes ago

  @Merylandyarn @TSB I haven't spoken to them yet, when you ring there's a generic message saying they are aware of this issue, so I'm hoping they'll sort it automatically. Hope you're okay, such an unnecessary stress x

• 
  Stephen Lyons (@slyons79) reported 9 minutes ago

  @TSB Do we need to get in touch with you so you can fix this mess or are you doing it automatically? F**king joke of a bank. How long we looking at before you pull your fingers out of you ar5ehles and fix this?

• 
  Amy🌱🇪🇺💙🇺🇦 (@thisisamy_) reported 9 minutes ago

  @AwokeRoseArisen @TSB It's not the energy company that is bad but TSB issue meant the payment has left my account twice 😣

• 
  MDR (@MousquetaireDu) reported 10 minutes ago

  @ShairaHaque1 @TSB To be fair, they did add in on their website, there's an automated message after selecting personal account via the phone, and there's a notification on the app as well.

• 
  Helen Michelle (@bunnyblogger) reported 12 minutes ago

  @TSB @Avita1985 Please advise a timescale of when this problem will be corrected - now in an overdraft position

• 
  Cupra (@StevenHayre) reported 13 minutes ago

  @TSB why can't I access my account on my laptop all details are correct but won't let me log in, I've even changed my security details?

• 
  Jesse James Sims 💙💙💙💙 (@jessesims74) reported 13 minutes ago

  @TSB Your always having issues technically. Other banks don't seem to have them.