TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/30/2026 00:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (15%)

    Website (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • OddfellowsChoc Oddfellows Chocolate (@OddfellowsChoc) reported

    @TSB whole day trying to set up a ltd business account with yourselves, morning filling in form online, unsuccessful, went to local branch to try to get help not interested, no customer service whatsoever, rang helpline told to fill in form again, happened again #help

  • amandakredman Amanda Redman (@amandakredman) reported

    Hi @TSB just had a conversation with someone at your fraud department who tried to convince me that TSB sends fraud alerts from random mobile numbers - is that true? If so, why would you do that, as it seems so dodgy?! Please DM me ASAP about this issue, thank you

  • anne_howells Anne Howells (@anne_howells) reported

    @TSB TSB ref: 8814006 My mother-in-law with impaired mobility is waiting SINCE JULY for a £900 cheque. She has struggled into your Aberystwyth branch 7x but is told that they cannot help as the Dept dealing can only be contacted by email. Please help, £900 is a lot of money.

  • LeadhillsMike Mike Fuller (@LeadhillsMike) reported

    Hi @TSB . I am having problems making online payments where I have to receive a verification code by phone. I mentioned this is in a tweet question a couple of days ago, which seems to have disappeared - I am not making this up. The numbers the system offers are not my numbers!

  • Simo2810 Simon Kay (@Simo2810) reported

    @TSB Can you switch off the card check system this time I went to buy breakfast last Saturday when online was down and was asked to go onto my online banking to confirm (which I couldn't do)

  • ricotampaty11 bryanjohnson (@ricotampaty11) reported

    @Steffanjzn70 @TSB @Hazela2 I kNow someone who can help you get your money back now

  • John170277 John James (@John170277) reported

    @TSB God help us if anything like last weekend it will go tits up again

  • ThomasDavias Thomas Davias (@ThomasDavias) reported

    @TSB I just had a text message from you stating my card was blocked as there was suspected fraudulent activity on it, I then received another text from you stating where the card was used & how much was being spent. Could you confirm that these texts are the service you provide?

  • MaleVictimsDA Male Victims of Domestic Abuse (@MaleVictimsDA) reported

    @TSB @DrGrumpy Do you have information you can share on this campaign? Where I do not doubt your good intention, I would like to see the framing of this and how inclusive it is. I would hesitate to signpost a male victim to you, if you failed to support them.

  • mrdavidpickup DaveP (@mrdavidpickup) reported

    @TSB Hi there, getting an error code CAO12 when clicking on the apply for a loan option within the app (also happening on the website). Have logged on successfully to both app and website