TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/14/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_DaveJackson David Jackson (@Mr_DaveJackson) reported

    @TSB Hi. Is it standard practice that cashiers close an hour before the branch? It would be helpful if this info was on the website. Oh, & congrats on employing the rude & patronising staff that berated me for not knowing this, arguing that bank hours hadn’t changed in 200 years

  • TonyJo1878 Tony Jones@alwaysheavy (@TonyJo1878) reported

    @V2Reek @TSB Agree with you, local branch closing, from mail ‘we are here to help’ one option telephone banking. Called to register told that the system is down and unable to register accounts, try again in a week. Absolute nonsense

  • JackieRossa_ Jackie Rossa (@JackieRossa_) reported

    @TSB your gallowtree branch in Leicester is terrible, always closed for staff meetings or lunch, and when you do go in, staff are rude. Just switched to you. Bad decision

  • burningcitreon burningcitreon (@burningcitreon) reported

    @tsb what does unexpected error RE=0 ET=1 rc=-8 ec=-31 mean? Trying to look at my statement via online banking app, android. Unable to do so for hours.

  • DionNicolaou Dion Nicolaou (@DionNicolaou) reported

    @TSB is the app not working again??!! are you doing scheduled maintenance again????!!!! If so why don’t you say so in the app!!! And if not, did you know your app is broken……AGAIN!!! With an error message “oops that didn’t work try again!! 😡 you know what TSB stands for???

  • ScotBusDriver Steven Arnott (@ScotBusDriver) reported

    Been a customer of @TSB for 36 minutes and they’ve already locked me out of my account and no support to get me back in 🫥

  • Kegel7 Dame hush hush Kegel 🇺🇦 Софі (@Kegel7) reported

    @TSB can you advise why money transfers from a French back are taking so long? That's been seven working days now and the funds still aren't on my account? Seriously, are the French bank using carrier pigeons these days?

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB Firefox and no I'm not trying other browsers, I don't work in your test department. Why won't you believe that there is a fault? Why won't you check for yourselves? Had enough for tonight, go fix it.

  • TSB_News TSB News (@TSB_News) reported

    @TSB said: "Consumers urgently need a Ministerial position that ensures online and telco companies make drastic improvements to keep their users safe. “In the meantime, @TSB will continue helping customers repair the damage caused on these platforms - with vital refund support."