TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/03/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • donbrownlondon donbrowndotlondon (@donbrownlondon) reported

    The @tsb app has been down all day.

  • emmahum15822772 emma humphrey (@emmahum15822772) reported

    @TSB how long is it going to take to sort out the online banking? No access for a couple of hours now on app or website.

  • blueandberry88 Blueandberry (@blueandberry88) reported

    @TSB there’s not a month without issues. I can’t even check balance over the phone!!!!! The worst bank in the UK

  • blueandberry88 Blueandberry (@blueandberry88) reported

    @TSB what is wrong with your service? On Friday there were issues with standing order and now you can’t contact you and can’t access internet banking 😡😡😡😡

  • den_simpson Denise Simpson (@den_simpson) reported

    @TSB my app is down again waiting to approve payment been trying for half hour

  • DjFirestarr DJ FIRESTARR #ImNotNewToThis (@DjFirestarr) reported

    Id just like to use my bank and MY money please if that is ok @TSB ? If you can fix your online banking / and also the app, that might be helpful.

  • MisfitWarrior1 Jon (@MisfitWarrior1) reported

    @TSB Your app is having issues AGAIN.

  • jar04916062 jar (@jar04916062) reported

    @TSB Same old scripted response, no apology, no show of any customer service, or any caring at all. Clearly every TSB customer should move to a bank that both understands customer services, is reliable, and most importantly, how important their customers are!!!

  • weegistani Sarah Barwood 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weegistani) reported

    @TSB is Internet banking down?

  • carlyanncupcake Carlyann's Cupcakes (@carlyanncupcake) reported

    @TSB your mobile app and Internet banking are down. Just tried telephone banking and that’s not working either! What is going on?