TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/16/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Croydon, Bermondsey and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomBermondsey Mobile App
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomBexleyheath Transfer
United KingdomSutton Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • andertoc77 Christine Anderton (@andertoc77) reported

    @TSB are your systems down again???? Just tried to pay a bill using the automated phone service and at the point where it to confirm the details are correct it just cut off and said your phone lines were closed. This is getting ridiculous now 😡

  • readmattuk Matt Read (@readmattuk) reported

    @TSB @kingpete23 Terrible service. Called the number three times over 2.5 hours... Over three days Your call is important blah blah How about an option to request a call back. Not helpful

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.

  • Deanohodgson7 Dean Hodgson (@Deanohodgson7) reported

    @TSB I think you could possibly have the worst customer service going. Any danger of someone answering one of your phones?

  • celtic196721 Mark Bradley (@celtic196721) reported

    @TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.

  • GBR2909 San MiGaz (@GBR2909) reported

    @TSB @paddypower any chance I can place a bet that I won’t be able to access my @TSB online banking after they fk up the maintenance again ?

  • FredsHaberdash1 Fred’s Haberdashery (@FredsHaberdash1) reported

    @Xero @TSB our bank feed disconnected in the last week. Daily, I've tried to reconnect, I've complained to both companies and raised cases and nothing seems to happen or work. At this point, I dont care whose fault it is, just that someone can fix it. 😢

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • Xero Xero (@Xero) reported

    @RoyWilding @TSB @RoyWilding Heya Roy, sorry to see you're experiencing this. Have you also raised a query with our support team so they can keep you updated with any progress reports we get? Let me know the 'CX' case number if so. Thanks. -OG

  • RoyWilding Roy Wilding (@RoyWilding) reported

    @TSB I've spent all week trying to renew the bank connection with @Xero and tried everything including incognito mode, different browsers, cache clearances etc. Losing the will to live now. It seems to be whenever you stick the revolut promo page up as part of the sign in process