TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/26/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • klabcreative K-Lab (Kristian Labak) (@klabcreative) reported

    @TSB @djskylight Also having this issue in @Xero as it appears many other TSB customers are. We're strongly considering moving banks to one of the more digital friendly banks as this has being going on for over a year now. Except now it's completely broken and disruptive to our accounting process

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    @TSB @NimbleArts This is an ongoing problem tsb and xero customers have had for over a year, please fix it quicker! @Xero

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • andertoc77 Christine Anderton (@andertoc77) reported

    @TSB are your systems down again???? Just tried to pay a bill using the automated phone service and at the point where it to confirm the details are correct it just cut off and said your phone lines were closed. This is getting ridiculous now 😡

  • ifeanyiodike Brian Odike (@ifeanyiodike) reported

    @TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.

  • S_A_R_Lab Rich Hemming (@S_A_R_Lab) reported

    @TSB on a Saturday night u decide to break your app. What are doing! I can’t access my money, I need it now and without warning you have done this. Where is your regulation, where is your standards, where is your decency. u offer services and not deliver to this abysmal level

  • kebabjones76 ♡~Donna Mrs Kebab~♡ (@kebabjones76) reported

    @TSB hi not used account In a while so trying to log in and as soon as I write my username it says ERR2

  • PennellGraeme Graeme Pennell (@PennellGraeme) reported

    @giffgaff network down, unable to send / receive calls. The other day @TSB also down from transactions. Unable to pay council tax online. I'm smelling foreign interference going on. Chances @MalwareTechBlog

  • Missvolare Sandra Lawrence (@Missvolare) reported

    @London_darkside @TSB I feel your pain. I waited on a Barclays phone line this afternoon for an hour before getting cut off without speaking to anyone. No branches for me either, and an issue that could not be dealt with online. Bah.

  • RoyWilding Roy Wilding (@RoyWilding) reported

    @TSB I've spent all week trying to renew the bank connection with @Xero and tried everything including incognito mode, different browsers, cache clearances etc. Losing the will to live now. It seems to be whenever you stick the revolut promo page up as part of the sign in process