TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/13/2026 03:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DS19484 Dave Smith (@DS19484) reported

    @TSB Hi, a regular scheduled standing order has left my account but not been received by the recipient. Are you able to check if there's been any kind of issue?

  • stumiroquai Stuart Smith (@stumiroquai) reported

    @TSB This bank is a disgrace, I have had to cancel my card and now you're saying you will not be refunding my fraud claim and no explanation why. Told to go back on the 'chat to me' and it's been down all day due to testing!!! Been with this bank for 25 years, time for a change!!!

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    And the @TSB business banking app is down again 🙄

  • rossmalco Rusty Buckens (@rossmalco) reported

    @TSB your complaints page doesn’t work - Service Unavailable!

  • yougowego26 26 (@yougowego26) reported

    @TSB any chance you can stop shutting down your stores man, redditch closed just drove to tyburn and that’s closed 🤬

  • michael01388 michael savage (@michael01388) reported

    @TSB Hi your online banking site won't allow access due to a' technical issue'. It was the same last night, any idea when this will be fixed?

  • Joe_Clemo JC (@Joe_Clemo) reported

    @TSB here is a tip to improve customer service/ waiting times as I can see you’re down on the scoring list.. If you want machines to replace staff, have more than one. Especially in a branch where the local community age group is higher than normal.

  • Mike142k Michael Holley (@Mike142k) reported

    @TSB A scheduled payment has left my account but its not appeared in the receiving account yet? Usually its there within 15 minutes. Is there a payments issue just now?

  • lyeuhm laim 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lyeuhm) reported

    @TSB Hey Rich, just a Savings Account - I changed my current account from TSB in 2018 to Monzo after the server migration fiasco, I'm not looking to transfer it currently it's just if I need to in the future, what my options are for getting it out without doing it in cash

  • HWC_FC 🇺🇦 Harold Wood Cougars YFC 🇺🇦 (@HWC_FC) reported

    @TSB There is still a problem with the app! One signatory can raise payments but the other can’t release as there isn’t anything showing!! When will this be fixed as it’s important time for fee’s to be paid for next season.