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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffb37
    Geoff (@geoffb37) reported

    @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

  • Nito_Onna_Helen
    Helen May (@Nito_Onna_Helen) reported

    @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

  • hain_joanne
    Joanne (@hain_joanne) reported

    @TSB Joke, what's with the silly error messages

  • unsynq
    Paul (@unsynq) reported

    @TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.

  • GraemeKTID84
    Graeme (@GraemeKTID84) reported

    @TSB pls help. Trying to have my card unblocked after a fraudulent payment was taken from my account. Tried to call through but unable to speak to an agent.

  • kerri_s03
    Kerri Savage (@kerri_s03) reported

    @TSB strikes again….log in to be told I have 0 accounts 💀💀!!

  • lynsey_davidson
    LD1982 (@lynsey_davidson) reported

    @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

  • BeltonCarlo
    CarloBelton (@BeltonCarlo) reported

    @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

  • JFoxleyBrookesx
    Jess Foxley-Brookes (@JFoxleyBrookesx) reported from Wigan, England

    @TSB on both the app and online i cant see any of my accounts. Is there an issue?

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP