TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/16/2025 03:50

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Croydon, Bermondsey and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomBermondsey Mobile App
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomBexleyheath Transfer
United KingdomSutton Website

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • sycamore_anew Sycamore Anew (@sycamore_anew) reported

    @TSB I can't pay a new recipient because I'm not getting any OTPs to the business TSB app (6.2.1). Is there support that I can contact about this now as I need to make the payment? Its not the phone's fault, as the problem happens when I install app on another phone also. Thanks

  • JillTopp jatopp (@JillTopp) reported

    @TSB trying to pay a credit card amount whilst abroad and my app will not work whilst approving payment. Help needed please!

  • gfaz81 Gill (@gfaz81) reported

    @Stokesy1966 @TSB I had absolutely brilliant service from Lloyds yesterday. Issue sorted in 10 minutes via live chat. Genuinely thought it would be a nightmare

  • Adjzo Comfort Nwokedi (@Adjzo) reported

    @TSB I still cant log in and been waiting on the phone but there’s no one available to speak to me on the customer service or fraud lines. This is unacceptable.

  • SeraphineDrake Seraphine Drake [Frac] (@SeraphineDrake) reported

    @TSB Help please! Trying to register for online banking, but don't know my password. I can't reset my password, b/c I'm not registered. Says register for online banking. But it won't let me register b/c my registration is ongoing. Then tells me to reset my password! Its a loop!

  • weelou1980 Louise (@weelou1980) reported

    @TSB 9210358: You have entered an incorrect user ID or password. Every time I try 2 log in (my app is fine) I have reset the info 4 x's now and it still says it's incorrect. why?? It works on the app but I need online to apply 4 stuff. Help, called but even they don't know why.

  • aberdeenchick Zara Fyfe (@aberdeenchick) reported

    @TSB what is going on with approving payments? You introduce this new safety procedure and now I can’t make payments because your app isn’t working 🤬

  • SallysPies Sally Jane's Traditional Pie and Mash (@SallysPies) reported

    @TSB @BANKIFI_global The TSB Business interface on laptops and desktops is KAPUT, trying to beat the deadline for HMRC submission, need access to bank statements, been advised to go to brank and have printed out JOKE!

  • RoseMarieCarol5 Rose-Marie Carolan (@RoseMarieCarol5) reported

    @TSB been trying to get help with the fraud squad!!! Absolutely useless all day yesterday on phone to 8 different people only to find out today when in branch that I need to phone again!! What disappointing service you give. Been a customer for over 28 years!!!

  • Sally42469227 Sally (@Sally42469227) reported

    @TSB trying to pay my rent but unable to approve the payment. Just keep getting 'oops theres been a problem, try again later' message when i try to approve 😔