TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/18/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • pacmanjoe84 Joe Swan (@pacmanjoe84) reported

    @tsb is there an issue as when I am trying to make a purchase online. when going through the verification I am not receiving any text message with code to verify the payment so I am unable to make my purchase.

  • faeriemoo Faerie Taylor (@faeriemoo) reported

    Hey is anybody NOT having issues with @TSB and their crap banking?

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @miltis24 30+ hours is working hard to fix this issue

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!

  • richardhyland Richard Hyland (@richardhyland) reported

    @faeriemoo @TSB @ReedJX666 Same here. Customer forced to TSB after being a life long Lloyds customer. Fed up with these constant IT failures from TSB. I’m fed up with giving them the benefit of the doubt and will start looking for a new bank on Monday

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB Have been trying to pay online since Friday, totally frustrated at contacting customer support but the absolute worst is the total lack of information given to customers by TSB. This has been appalling. How do we make a formal complaint ?

  • faeriemoo Faerie Taylor (@faeriemoo) reported

    @TSB @ReedJX666 Same problem here. I'm traveling 6 hours via public transport today. Its more than a mere "inconvenience" and I'll be changing banks ASAP. Been a loyal customer for 20 years, but these constant issues are just too much.

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB still not sorted the issue with payments terrible service

  • femmementation Ali (@femmementation) reported

    @TSB That's a really great cut-and-paste story @TSB, but you haven't answered my question. When there is another method for customer authorisation - via the mobile banking app - why isn't it being used while your other IT mess is being fixed?

  • richardhyland Richard Hyland (@richardhyland) reported

    @femmementation @TSB I suspect the primary app authorisation method has failed. The problem is the backup method also isn’t working either