TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/17/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mawsy1 Jonathan Maw (@mawsy1) reported

    Hi @TSB . I’ve just paid a fixed penalty notice (speeding fine), and need to send off my license. I also need payment authorisation code. Could you help me with this please

  • betmja bethbethbeth (@betmja) reported

    @TSB hi I am in Australia and cannot get past the help bots on your website. issue with a closed credit card having a payment applied to it (how???) which wasn't visible in my acc until it was refunded but still have late fees applied. please DM

  • costadelsohl Mark Sohl (@costadelsohl) reported

    Shocking Customer Service from @TSB firstly they block my Internet banking when I am trying to make an international payment(even though they sent me numerous texts to check it was me) no one contacts me. I have now been on hold for an hour and a half waiting to get thru.

  • CZ6PL0j6P8MRepN - (@CZ6PL0j6P8MRepN) reported

    @TSB Hi, I deposited a cheque and can see this on my online banking however my balance hasn’t been updated. Help please!

  • TSB_News TSB News (@TSB_News) reported

    Commenting on rising levels of fraud across the UK, @TSB's CEO, Debbie Crosbie calls for wider action to tackle the crime and cites collaboration as key. The article also reports on a @TSB customer protected by @TSB's Fraud Refund Guarantee who fell victim to investment fraud.

  • Fionaoutdoors Fiona Russell (@Fionaoutdoors) reported

    @TSB is there a reason why I can't access my on-line accounts today?

  • missdotty93 Miss D (@missdotty93) reported

    @TSB trying to get a statement as an ex customer is a nightmare, moved address and no longer live near a branch, don’t have a signature on file so told you’re unable to provide one! Why make things so difficult for customers!

  • StrontiumDugs Scott,Outcast since I broke her water (@StrontiumDugs) reported

    @TSB When you change phone, will that App, work as usual? As in, I won’t have to jump through hoops to get it working.

  • Warin11 Warin Fraser (@Warin11) reported

    @TSB How does it make sense that I can’t unblock my account by visiting the actual branch with ID on suspicion of fraud but it’s ok to do it over the phone in which it’s impossible to get through! In what planet does that make any sense?

  • jeaniem2 jeanie (@jeaniem2) reported

    @TSB Every time I go on it says we cannot retrieve your account information at this time. I'm using my mobile as always through WiFi. Have never had this happen more so than the past week or so. Can gain access and then can't.