TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/03/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @TSB Already replied to the 'customer service' email. I've not had any further response - probably because it was sent by your automaton, Sue Webb, who assured me that TSB don't use scripts whilst glaringly using a script in her response. The paradox may have caused a fuse to blow.

  • adeybaby100 Sir Montague Pupkin (@adeybaby100) reported

    @TSB Whats the chances of your online banking working for more than two days a week? ERRSCA02: Sorry, something went wrong

  • LHMMacKenzie Laura MacKenzie (@LHMMacKenzie) reported

    @TSB my sister has had over a thousand pounds taken from her account, without consent, she is now in debt. Took you two hours to alert her, she waited alf an hr to speak to the fraud team, nobody tells her where to send the dispute form to? Your customer service is a disgrace.

  • thereloadzZ ReLoAdZ (@thereloadzZ) reported

    @TSB Nothing happens i dont have the app I just pay with my card online ever since bank holiday it stopped working carnt even send money into my account im just assuming its on your side and will likely get fixed when bank holiday is up

  • happymamma36 Pudz (@happymamma36) reported

    @TSB @sainsburys Hi I am trying to finish my online shopping, through the verification process, will not gonlass the 'continue' stage on the Sainsburys website, yet I've approved the payment on TSB...

  • mindfulalice alice (@mindfulalice) reported

    @Feisty_Bitch_ @TSB We are having the same problem!!! SO frustrating!!

  • stephenallan31 Steph Allan (@stephenallan31) reported

    @TSB Sophie it's Mr SK Allan Again why can't you help recoup my money Then I can get ny address changed Thanks Mr S K Allan .

  • bigbren1970 Bren Mc (@bigbren1970) reported from Fleetwood, England

    @TSB sort your mobile app out. It's not working yet again

  • Nitchola1 Nichola Smith (@Nitchola1) reported

    @TSB again another online problem 😡 trying to make payments and it’s saying security codes your sending me are invalid. Sort it TSB seriously constant with your online banking just now 😡😡

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @TSB why is it so difficult to solve a small problem YOU have created after I answered your QUESTIONS HONESTLY & been punished as a result ? You are expecting me to "fill in a form" that I cannot access because your systems are designed to be used by PCs & LAPTOPs. My access is