TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/20/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • penhalluk steve penhall (@penhalluk) reported

    @TSB Someone really needs to have a look at the IT team employed by TSB. Honestly never known a bank or any app for that matter to be down for such long periods. So frustrating and I really should look to leave but I guess that's tomorrow's problem.

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    Back on @tsb at last can actually view and use my account only been down 10 hours and 40 mins… 40 mins later than you said please tweet me to discuss the £40 payment due to my complaint many thanks 😺

  • CelticBhoy316 The Mighty Quinn (@CelticBhoy316) reported

    Hey @TSB you know how you closed my local branch, and I need to travel for an hour to get to my "local" branch don't you think it would be a good idea to allow for online cheque deposits? Or even have a working page for ordering a pay in slip?

  • CliffordHeimer3 Clifford Heimers (@CliffordHeimer3) reported

    @Soxthewavingcat @TSB Ring customer service tsb or head office to complain that trouble getting though to @TSB.

  • Winny__94 Luke (@Winny__94) reported

    @TSB sort your **** app out you bunch of *****

  • independent786 Mo (@independent786) reported

    @TSB @BPHlimited May be the idea is to look @ the source of the issues to reduce the no. of complaints as opposed to having to deal with them. For example, if you have erectile dysfunction, you don’t keep telling your wife: “I take your complaint seriously,” but then the problem keeps recurring.

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB Chris this is a chore, I have just attempted to log in yet again and it's still happening, TSB experiences more 'technical issues' than The National Grid

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @steveo221122 @TSB Thank you for this! I have just tried again and it's still denying me access to my account, the same old generic 'technical issues', this is appalling!

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB I still can't access my account due the same problem I encountered yesterday and many other times 'technical issues'!

  • elegsabiff Elzabeth (@elegsabiff) reported

    Help I have been mugged by frigging @TSB which now won't let me transfer savings back to the account which has been supplying the savings WTF? Seriously, WTF. Worst. Bank. Ever.