TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/10/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!

  • miltis24 Moses (@miltis24) reported

    @TSB Same same, apologies and sorry for the inconvenience...Not. Doesn't help. Item for purchase gone...Apologies..yes

  • AlisonT16296828 Alison Thomas (@AlisonT16296828) reported

    @Spookie_X @TSB I’ve had this issue since Friday lunchtime. They have been aware since then ! Absolutely no idea why it’s taking so long to rectify

  • EmilyWrighty96 Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @TSB sort yourselves out. I need to do my online food shop and can't due to your issues! Due to the hours I work (12.5 hour night shifts in A&E) and the fact my mum is house bound we rely on a weekly online grocery shop. Now can't have it today like normal. When will it be fixed?

  • JohnTho10402150 John Thomson (@JohnTho10402150) reported

    @TSB are there problems today as verification doesn't seem to be working?

  • DasOptimist Ministry of Beer (@DasOptimist) reported

    @TSB Your authentication doesn't appear to be working - I've tried both text and phone and neither is working

  • Joanna_831 Joanna (@Joanna_831) reported

    @EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??

  • stevens1955_i Ian Stevens (@stevens1955_i) reported

    @TSB Can you please change “some customers” to “all customers” in your replies concerning validation issues.