TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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The latest reports from users having issues in Croydon come from postal codes CR0.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 04/19/2025 05:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (26%)

    Website (26%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London, Croydon and Bermondsey.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website
United KingdomBermondsey Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveAshton4 Dave Ashton (@DaveAshton4) reported

    Morning @TSB Trying to login to your banking app on a new phone this morning. I've had less painful times breaking bones. Managed to recover the User ID that your now telling me is incorrect and the link to "Re-register" is to a broken webpage. I've messaged you, when you can..

  • JillTay87040605 Jill Taylor (@JillTay87040605) reported

    @TSB There has not been a reference on this ever but I have been paying them for quite a while without any issues

  • bigjohnh40 John Hallam (@bigjohnh40) reported

    @TSB Why are payments sitting pending on my account that have already been paid. They have been there for a week. Originally there were 7 of them, now down to 4. It has caused me to go overdrawn when I know I am not.

  • Meowscarad Meowscarada (@Meowscarad) reported

    @TSB did you have another blunder where you have forgotten to send out replacement cards for expired ones? Your customer service just offered apologies. What's going on?!

  • FenTiger70 Jezzaaa 🇬🇧 🇺🇦 (@FenTiger70) reported

    @Zefloofpotato @TSB I just tried it again and its still not working

  • ClairHotgem CLAIR 🎵🍄🌈🌿✨️ (@ClairHotgem) reported

    @TSB Just spent over 30 mins on your site going round in circles trying to find out how to go paperless in Business bankingto then phone you & find out it's not offered to business customers, plz make this clear on your site & consider changing this option,it's 2023 #gopaperless

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • happyandyb grumpyandyb (@happyandyb) reported

    @TSB brilliant today in your Bootle branch. Your staff are a credit to you! Cannot fault them for customer service. :-)

  • Caitlinmcclell3 Caitlin mcclelland (@Caitlinmcclell3) reported

    @TSB is the banking not working? I haven’t been able to transfer anyone money all day ?

  • knoxomous Iain (@knoxomous) reported

    @TSB Hi Beth, I'm getting the 'oops, somethings gone wrong' message. It was working without issues earlier on, but seemed to break around lunchtime. Unfortunately can't DM as it won't deliver