TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/16/2025 02:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB It's now two days since my complaint started. When is the issue with the app going to be fixed so that I can "Approve payments"?

  • jessicahutt jessiehutt (@jessicahutt) reported

    @TSB this is the third day I am unable to access my balance on the app and cannot log in online also. Any further help!?

  • TodKirsty Kirsty Tod (@TodKirsty) reported

    @TSB I’m trying to pay my credit card but I can’t recover my UserID - keeps saying service unavailable. It’s been like that for a few days and I don’t want to pay late!!

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB Favorites tab to home page, then clicking on the login button and going from there. Using Google Chrome.

  • vinetasaukane факит (@vinetasaukane) reported

    @TSB hello, I can't log in my account since last Saturday. neither thru app, neither online. It's says - something's gone wrong or error.

  • Bsmug1 Bass Smugglez (@Bsmug1) reported

    @TSB Your website login Slow as Hell!! sort it out! or the people will start charging you!

  • danwel_1990 Danielle Sproson (@danwel_1990) reported

    @TSB @Martin56354261 I've been having the same problem for over a week making payments online! I've also repeatedly called customer service and done all the reinstalls etc. How long until this is fixed?

  • joodles15 joodles (@joodles15) reported

    @tsb what does error ERRSCA02: mean??

  • pdc20202 pdc2020 (@pdc20202) reported

    @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!

  • tuktukaren 🦕 Karen Talbot 🦖 (@tuktukaren) reported from Bude, England

    @TSB wasted 1.5hrs trying to get online account unblocked twice this morning. Manager promised call back at 3pm, all will be sorted + I can then make payment from my account again. No call. Can anybody help me? I haven’t the time or energy to call again and shouldn’t have to.