TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/16/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Callum__Robson Ye'olde Robson (@Callum__Robson) reported

    @TSB you are literally the worst bank going, constant app/website maintenance. Come Monday morning I’ll be opening an account with another bank

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB I am sick, sore and tired of being denied access to my account due to 'technical issues', it is never unexpected!!

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    Your app has been down@hours @TSB I need to check my balance and need to make a payment! What’s going on! Not really good service I understand you need to do work but 11pm until 9am and still can’t get on!

  • ayley26 karen howlett (@ayley26) reported

    @TSB any chance of being told how.long your internet banking service is down. Going on holiday today and wanted to transfer some money.

  • catycompetition catherine kay (@catycompetition) reported

    @TSB It’s a very long time for someone to have no access to any money

  • bryancameron131 Bryan Cameron (@bryancameron131) reported

    Hi @TSB I’m trying to access my mobile banking app but since trying this morning it has said that the app is being updated. Do you know how long it will be until the update is complete? 🤔

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB Website, once I have gone to the bother of submitting my information, the 'experiencing technical issues' message appears; it is very frustrating given the frequency of these issues.

  • WheresMaBuntin Chris (@WheresMaBuntin) reported

    @kerrisavage @TSB Really?? I’m stuck in the other side of Europe with no idea how much cash I have and I’m flying back today and need to buy a test. No idea how much I have in my account. Absolutely bobbins service.

  • HannyLouKing Hannah Louise (@HannyLouKing) reported

    Any idea how long the @TSB app is down due to maintenance??

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB How is the wording of the message relevant? Is it peculiar only to me? My own personal message? I have refrained from saying something until now but this is very poor service.