TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/22/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkSwatridge Mark Swatridge (@MarkSwatridge) reported

    @TSB Banking app down AGAIN!

  • rae_andrew Andrew Rae (@rae_andrew) reported

    @TSB You block my card 3-4 times whilst being in America … even with notice of me being there and speaking to your fraud department on 3 separate occasions. I had no access to my OWN funds for 3 days and all Iv got after waiting a week for complaints department is an apology. Poor.

  • mysteriousgal mysteriousgal (@mysteriousgal) reported

    @TSB Been a victim if identity fraud - someone has applied for a TSB account in my name - flagged on my credit report. Managed to stop a number of other applications by moving fast - but TSB are way too slow - 2 hours on hold with various different fraud teams 1/2

  • poetcurious poetcurious (@poetcurious) reported

    @enterprisecares sort out your issue with @TSB and vice versa. You couldn’t process my deposit today because of this and ended up being refunded but having no car for the weekend. @AvisUK to the rescue though. Fix up please.

  • guppyPLEC CαRℓ ҒRΔΠCIS ® (@guppyPLEC) reported

    @TSB mobile bank app down and online banking too ! again !!

  • Aw170316914 Aw1 (@Aw170316914) reported

    @TSB What’s happened to the TSB app? It says that there’s a technical issue currently, so can’t log in ….

  • AudreyWhyte_ Audrey Whyte (She/her) (@AudreyWhyte_) reported

    🤯🤯🤯why is there no easy communication access for Deaf people to contact @TSB from aboard through typetalk 😡😡😡😡 #deafbarrier #TSB #BSL

  • lovestotravel8 Ruth Mitchell (@lovestotravel8) reported

    @TSB Get a grip of yourself, it’s not 10 working days for each reply, it’s 10 days for a resolution. The main worry is the incompetence of the staff member that doesn’t know what they are saying as you can see from the pictures.

  • rae_andrew Andrew Rae (@rae_andrew) reported

    @TSB So overall… through recent experiences and the fact your branch presence is next to none… there is no benefit to being a @TSB customer. None at all!

  • GeraldDavies1 Gerald Davies (@GeraldDavies1) reported

    @TSB I cannot log onto business banking!!!! Please help! It says you cannot retrieve account details! I have payroll to run