TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/01/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Nitchola1 Nichola Smith (@Nitchola1) reported

    @TSB again another online problem 😡 trying to make payments and it’s saying security codes your sending me are invalid. Sort it TSB seriously constant with your online banking just now 😡😡

  • NikiBean19 Niki Bean (@NikiBean19) reported

    @tsb Reset User ID ... The user does not have an active contract Log in with User ID ...9210358: You have entered an incorrect user ID I am unable to log in to my account, or reset it? Any ideas? #TSB #TSBmobilebanking

  • davienet みやな花輪さん (@davienet) reported

    @TSB Question- what is the point of your your Greenock branch opening on a Saturday with no counter service. 3 staff doing not very much, but can’t withdraw any money. My 10yo daughter going to Eurodisney tomorrow and wanted to take out the cash she’s saved up. Farcical.

  • colshie69 Colshie (@colshie69) reported

    @TSB why can't I login to my online business account? Are your systems down?

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @TSB Already replied to the 'customer service' email. I've not had any further response - probably because it was sent by your automaton, Sue Webb, who assured me that TSB don't use scripts whilst glaringly using a script in her response. The paradox may have caused a fuse to blow.

  • LHMMacKenzie Laura MacKenzie (@LHMMacKenzie) reported

    @TSB my sister has had over a thousand pounds taken from her account, without consent, she is now in debt. Took you two hours to alert her, she waited alf an hr to speak to the fraud team, nobody tells her where to send the dispute form to? Your customer service is a disgrace.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB I have done everything TSB has asked me to do several times including switching off my mobile before reinstalling. Last week the "payments to approve" page started working WITHOUT having to follow all the rigmarole you insist.

  • vefamdamme vefamdamme (@vefamdamme) reported

    @krakensupport @TSB absolute joke to block a business investment. If I were to transfer that money to a gambling website it would go through no questions asked. Will be closing our business account this week and moving elsewhere.

  • LeanneSwann Leanne Swann (@LeanneSwann) reported

    @TSB Tried that, gives me my user ID, which is what I've been using and when I try again I get the same error code. I can't log on the app either it tells me to set up my device, so I've deleted and re tried still no joy.

  • Minstrels79 David Minter 💙 (@Minstrels79) reported

    @tsb Is there a problem with OTPs at the moment ? Using the same number I’ve used plenty of times and no OTP is received