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TSB Bank

TSB Bank down? Current status and problems in Croydon, Greater London, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 44% Mobile App (44%)
  • 24% Transactions (24%)
  • 16% Website (16%)
  • 16% Login (16%)

Live Outage Map Near Croydon, England

The most recent TSB Bank outage reports came from the following cities: City of London.

CityProblem TypeReport Time
City of London Transactions 1 month ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago
Wandsworth Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • clyde_blacks
    Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • adam14323256
    adam (@adam14323256) reported

    @TSB No I haven’t. It’s the same issue as everyone as was having last weekend maybe. Where it kept getting declined even though there’s clearly funds

  • claredownie1
    Clare Downie (@claredownie1) reported

    @TSB I have tried to log on to system today and been having issues, requires to send otp states within 2 mins arrives 5 mins later once keyed in then it states another error has occurred! Do you have more issues today!

  • moakle
    M (@moakle) reported

    @TSB Your online banking isn't working. I have not received any OTP texts at login stage so I can't check my account.

  • Uma12s
    UP (@Uma12s) reported

    @Holyrudegirl @TSB Have you got it sorted? Mines still not working

  • thekingsevil
    thekingsevil (@thekingsevil) reported

    @TSB Hello, I've been trying to log in to move money into my account for a service I've had to pay for today, can't log in so now I am overdrawn. Both online and the app won't work and I'm not near a branch. Poor service tbh.

  • MichaelKing1997
    Michael King (@MichaelKing1997) reported

    @TSB Unable to login via your app. It says my User ID is incorrect but I use the exact same User ID via my laptop. I receive a code and it still asks me to confirm my identity. Piss take.

  • boabsmith45
    michael smith (@boabsmith45) reported

    @TSB you are quickly becoming the worst bank on the High St - 35mins in a queue with 20/30 people behind me and 1 cashier working (felt sorry for her) - Floor manager asked to put another cashier on, told they didn’t have the staff

  • FilmPhilDoc
    🇪🇺Maskless Plague Island Johnson Variant Jaunts (@FilmPhilDoc) reported

    @BarristerNF @TSB Finally got it sorted. 90 minutes out of my day for an issue that was not my fault.

  • BarristerNF
    Neil Fawcett (@BarristerNF) reported

    @FilmPhilDoc @TSB It's a pain. I spent about 15 years with NatWest. They managed to lose piles of cheques deposited with them on two separate occasions. Customer service terrible. A huge monolithic unresponsive slow bank. Have used Starling for business now for years- amazing.

  • RedLaser4000
    RedLaser4000 (@RedLaser4000) reported

    @TSB not sure why you need a DM, fairly simple - logging in needs a one time passcode if new device. Works if you ask for it on a mobile, produces the error if you check the box for the landline.