TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/16/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mdoughunter michaeldouglashunter (@mdoughunter) reported

    @TSB is the ‘approve payment’ button broken on your app? It’s completely non-responsive for me. Very frustrating to have to transfer money to another bank just to make online purchases

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @Pinchyfeets @TSB Did you end up resolving this having the same issue

  • wrathy777 wrathy777 (@wrathy777) reported

    @TSB @DaveDic33601923 this is also happening to me i would like some help it keeps saying techical error

  • hollywoodkaz Karen McLaughlin (@hollywoodkaz) reported

    @TSB I can't get into the app, it reads that I need to update, I click update, I get the "something went wrong, retry" comment...so, help....

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @wrathy777 @TSB What was the error message you were having? I’ve had online banking for a few months now but got logged out and now can’t seem to log back in. Keep getting ERRSCA02 code on the website when putting user ID in.

  • lauraisyourhost ✿ Laura Leanne ✿ (@lauraisyourhost) reported

    What banks are people with that they rate and have very little issues with? Currently having nothing but trouble with @TSB and their shocking online banking app. Definitely time for a change.

  • tailsforwales PJ (@tailsforwales) reported

    @TSB why ******** are you sending me emails at 1am. It’s ******* pointless. Sort it out

  • AndReselling ThisAndThatSelling (@AndReselling) reported

    @TSB your site won’t let me approve payments. I can reject them but not approve them

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • RoyWilding Roy Wilding (@RoyWilding) reported

    @RedLaser4000 @TSB Same issue for me today. Login to business > redirected to Revenu promo splash > click continue > redirected to personal TSB login page and logged out of business. Stuck in loop. Clear cache. Same issue. Very poor. Can't do business like this.