TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 06/02/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Transactions (22%)

    Transactions (22%)

  3. Login (20%)

    Login (20%)

  4. Website (11%)

    Website (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • rachaelphillips Rachael Phillips (@rachaelphillips) reported

    @TSB funds back to my employers, so they can't "repay" me. I've spoken to your regular customer service and they just say they can't help, they gave me a number for your "payments" line which is basically fraud dept and after 45 mins of phone ringing I've given up. Meanwhile here

  • Richard80711135 Richard E (@Richard80711135) reported

    @TSB pathetic customer service in branch. Paying in machine broken, no actual humans on the counter. All the other local branches closed down

  • minorhistory Mel Ní Chorra (@minorhistory) reported

    @TSB I've been locked out of my account for days, spent twenty minutes on hold to get no explanation as to why and the temporary password isn't working. Honestly. This is really crap service.

  • Colin63518401 Colin (@Colin63518401) reported

    @TSB trying to register for online banking, memorable information is so broken its locked me out. Try to contact customer service to be passed round by bots, when agent finally answers I don't get chance to respond before they disappeared

  • 74Kezza Kerry (@74Kezza) reported

    @TSB Tried this and now can't log back in and even internet banking isn't working now either

  • Natalies_News Natalie Marie Kelly (@Natalies_News) reported

    @AlanKellyGWE @TSB Nope - without warning! Called them for the 3rd time today and they will 'review when they can' TERRIBLE!

  • browny996 Liam Brown (@browny996) reported

    @TSB been getting dodgy calls since I put my number into your website but according to your advisor it’s nothing from your end, seems sus since a lot locally have gotten the same calls

  • Charlot31941149 Charlotte Hutchinson (@Charlot31941149) reported

    @TSB I called about 2 weeks ago regarding an incorrect transaction; you said you would get back to me and I still haven’t heard anything. I also cannot get through to your customer service and I’ve been on hold for hours.

  • Xmyhashtag She/her (@Xmyhashtag) reported

    @TSB trying to set up the banking app for my TAB mortgage for 3 days. Initial problem diagnosed as my ‘phone no had been incorrectly formatted. Still can’t set up. Now been on telephone to CS for 42 minutes. CS said need to speak to mortgages… mortgages not answering 😠

  • owbeeya Scott Jones (@owbeeya) reported

    @HalifaxBank is absolutely useless. On hold for 45 mins, pick up the phone and put it straight down. They’ll chase you down like a **** when they want money off you, trying to get it back and they’re not interested. All the accounts moving to @TSB this weekend.