TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 25 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Grego Farray (@GregFarray) reported 33 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 41 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 50 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Gallon73 (@Gallon73) reported 55 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 4 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Glenn Siddle 🇬🇧 (@glenn7575) reported 6 minutes ago

  @TSB Hi I still carnt log in its saying unable to do that

• 
  Tj (@LufcTj93) reported 6 minutes ago

  Take it @TSB just go on the piss on Fridays? Nothing working last Friday now can’t receive payment into an account Joke of a firm. 👍🏻

• 
  karen howlett (@ayley26) reported 7 minutes ago

  @TSB why wont my virtual card work for Google pay? Its not working in my wallet for some reason.

• 
  Tina Joanne (@TinaTribe1) reported 8 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Allibalibee (@AllisonKomorows) reported 11 minutes ago

  @TSB what's going on with the app? I can't access this even after a reinstall??

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 11 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 13 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  IndubitablyBased (@IndubitablyChad) reported 14 minutes ago

  Fix your app "We weren't able to do that" I can't login you plebs @TSB

• 
  Leanne Walsh (@LeanneLwalsh19) reported 14 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.