TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Croydon, England
The most recent TSB Bank outage reports came from the following cities: City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Transactions | 1 month ago |
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Wandsworth
|
Mobile App | 7 months ago |
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Catford
|
Website | 11 months ago |
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Croydon
|
Mobile App | 1 year ago |
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Croydon
|
Website | 1 year ago |
|
Bermondsey
|
Mobile App | 1 year ago |
Community Discussion
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TSB Bank Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Gallon73 (@Gallon73) reported from Hooley, England@TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?
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Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️ (@brianpaddick) reported from Camberwell, EnglandLetter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Lambeth, England@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Grego Farray (@GregFarray) reported from Eltham, England@TSB I'm having problems contacting you and waiting for transfer please help
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Paschal Ochang (@pascosoft) reported@TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.
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Lee Hewat (@Leehewat28) reported@TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.
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Ginger Tucci (@Ginger_Tucci) reported@WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.
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🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported@TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?
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MBUR337 (@MBUR337) reportedConcern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/
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Etienne (@EtienneJS) reported@TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.
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Lois Sandwich (@lois_sandwich) reported@TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.
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k (@kirgo21) reported@TSB I’m trying to order something and you ***** are not working man
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Dom Barnes (@domster) reportedIt’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB
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Compostella (@Compostella) reported@nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too