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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Prosserd68
    Dmp (@Prosserd68) reported

    @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

  • AndyHarcup
    Andy Harcup (@AndyHarcup) reported

    @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

  • jammyjennypokes
    alex martin (@jammyjennypokes) reported

    @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

  • Gillmeg
    GillMeg💙 (@Gillmeg) reported

    @TSB That doesn’t help the issue.

  • innovfest
    Innovation Festival (@innovfest) reported

    @TSB app transaction search is terrible

  • M_Buchan
    Michelle Buchan (@M_Buchan) reported

    @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported

    @TSB app not working yet again when will be fixed

  • IamDuzza
    Sam Durham (@IamDuzza) reported

    @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

  • My_Living_Hell
    Paul (@My_Living_Hell) reported

    @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.