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TSB Bank

TSB Bank down? Current status and problems in Croydon, Greater London, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 46% Mobile App (46%)
  • 21% Transactions (21%)
  • 17% Website (17%)
  • 17% Login (17%)

Live Outage Map Near Croydon, England

The most recent TSB Bank outage reports came from the following cities: City of London.

CityProblem TypeReport Time
City of London Transactions 1 month ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago
Wandsworth Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RockRollDriver
    𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗 (@RockRollDriver) reported

    2nd place in this week's #NameAndShame goes to @TSB who within hours of an accidental overdraft caused by earlier than expected direct debits, send me threats of '39% interest' and being reported to credit agencies! FFS! Been with them ages and never an issue before :(

  • alishaj0nes
    ~~~ (@alishaj0nes) reported

    @TSB Why should he have to get in touch with yourselves though when it's a known issue? Do you have an estimate of when the issue will be resolved?

  • lynnesears
    lynne sears (@lynnesears) reported

    @TSB I am trying to get contact details (email address) for business owners/ managers in Plymouth city centres high street, to send them a link to a very short anonymous survey about the city centre. Can anyone help?

  • Maggie_J_W
    M (@Maggie_J_W) reported

    @TSB Sorry, no point as I've spent half an hour in my home branch, back from holiday (with no access to my money), they were so helpful as always but can't reverse the block as it's the fraud dept. > 50 years as customer but TSB more interested in paying new customers to switch ...?

  • paulabrady1975
    paula brady (@paulabrady1975) reported

    @TSB I made a transfer at the early hours of this morning to another account money has vanished out my account and hasn’t hit the account I made it to and hasn’t shown up on my online statement neither and now I lost money. Are you aware of this issue?

  • biaa991
    Bianca Burke (@biaa991) reported

    @TSB has bad customer service I’m so disappointed kmt NEVER EVER IN MY WHOLE LIFE A BANK HAS MADE ME WAIT OUTSIDE IN THE FREEZING COLD FOR THEM 2 EMPTY THE MACHINES OR PUT MONEY IN WHATEVER THE MAN SAID. ABSOLUTELY DISGUSTING @TSB

  • gogs332
    Gordon (@gogs332) reported

    @TSB Hi Tom, no I dont use the app I'm afraid. I've tried with 2 different cards and same issue. The error specifically says the code entered is wrong when its definitely the same as the text message. Theres not really alot more info I'm willing to supply over a social media platform

  • jaimunki
    jai m (@jaimunki) reported

    @MikeandCraig @TSB SMS just received.... "We're sorry you had issues sending a payment from your TSB account. You can resend this payment tomorrow, or contact us for help."

  • PaulFyf40343027
    Paul Fyfe (@PaulFyf40343027) reported

    @TSB Seams to of been a system problem your side. Thankfully it was sorted this morning

  • MikeandCraig
    Mike Newman (@MikeandCraig) reported

    @TSB #LifeMadeMore should be #LifeMadeMoreDifficult WHEN? will we have access to our missing money. Your DM tells me nothing apart from how to access your complaints procedure