TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 04/01/2026 13:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • markevie Mark allen (@markevie) reported

    @OfficialExophis @TSB Yep you app has gone down again,get it sorted

  • michaelcarr26 mcarr (@michaelcarr26) reported

    @TSB app down again?

  • dave_the_tyke DAVID BIRKETT BSC (@dave_the_tyke) reported

    @TSB Is the app down?

  • Shmeigle John Georgiou (@Shmeigle) reported

    @TSB It won't let me take a screen shot of the error message When I try to log in, It basically just says "We cant do that We are having problems authenticating your device" I have uninstalled and reinstalled the app 2 times since yesterday

  • Jayne82526450 🎀 𝒥𝒶𝓎𝓃𝑒y🎀 。 (@Jayne82526450) reported

    @TSB Hello, I can't log into the TSB app on my phone or on my laptop. With the phone I have uninstalled and reinstalled the app, tried switching off the phone etc. but it just keeps telling me there is an error. Help please, I've got bills to pay! Thanks.

  • SophieSpamer Sophie Southall (@SophieSpamer) reported

    @TSB mobile banking app issues again? Can't log in tried deleting and re-logging back in .. still not working.

  • lad_trade Trade Lad (@lad_trade) reported

    @TSB banking app playing stupid..reset everything...still can't get on...sort it out please...or I'll be sending you any charges i incur because of your terrible app. #TSB #rubbishapp

  • SlimShady920 Davida Quinn (@SlimShady920) reported

    @TSB wtf man? Been locked out my account since yday and no one is saying or doing anything. Get your **** together.

  • knightfall41 Steve Taylor (@knightfall41) reported

    @TSB I can't get on via the app or the website. It's pretty poor service for such a big name.

  • MarcBiagioni Marc Biagioni (@MarcBiagioni) reported

    @paddyjbee @TSB I'm having the exact same issue. Reset my password and can log in online via a pc but keep getting that above message on my phone @TSB