TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/02/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Uma12s UP (@Uma12s) reported

    @Holyrudegirl @TSB Have you got it sorted? Mines still not working

  • BarristerNF Neil Fawcett (@BarristerNF) reported

    @FilmPhilDoc @TSB It's a pain. I spent about 15 years with NatWest. They managed to lose piles of cheques deposited with them on two separate occasions. Customer service terrible. A huge monolithic unresponsive slow bank. Have used Starling for business now for years- amazing.

  • brundlefly78 jeff boon (@brundlefly78) reported

    @maxray @TSB First direct are ace mate, great customer service, they used to give you money to transfer before

  • moakle M (@moakle) reported

    @TSB Your online banking isn't working. I have not received any OTP texts at login stage so I can't check my account.

  • Julie07093484 Julie (@Julie07093484) reported

    @TSB Thanks for your message but pretty pointless. Don't you think I've already tried customer services ? On hold for over an hour today and they can't tell me anything when I do get through. Poor poor service from TSB on this issue.

  • Indy185 FI Indy* 19🏆 (@Indy185) reported

    Unable to log into @TSB online. Waiting for password by text but this isnt coming through. Eventually get timed out, go through the whole process again and same thing happens. Called them up, they just said restart phone, did not fix the issue. Joke of a bank! #TimeToSwitchBank

  • thekingsevil thekingsevil (@thekingsevil) reported

    @TSB Hello, I've been trying to log in to move money into my account for a service I've had to pay for today, can't log in so now I am overdrawn. Both online and the app won't work and I'm not near a branch. Poor service tbh.

  • FilmPhilDoc 🇪🇺Maskless Plague Island Johnson Variant Jaunts (@FilmPhilDoc) reported

    @BarristerNF @TSB Finally got it sorted. 90 minutes out of my day for an issue that was not my fault.

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB You could help make the life of the frail 80+ woman forced to wait 40mins in a queue yesterday to withdraw money (bank book) better, by opening more than 1 cashier counter #Shettleston - show some humility - practice what you preach and serve your customers !!

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    If you have a banking issue and you bank with @TSB then good luck with the process as I'm sadly finding out. It's nothing short of a disgrace @Debbiecrosbie1