TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 06/30/2025 19:35

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (23%)

    Login (23%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (14%)

    Website (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaitlin00477611 Kaitlin (@Kaitlin00477611) reported

    @TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB very bad phone service spent over 1hour trying to get thru to advisor only for them to answer and sound like they are either underwater or driving a convertible. couldnt understand a word. 4 operators, cut off by 1 so had to re dial Had to visit branch to speak to a person

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB your chat isn’t working again

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !

  • Julesky_ Julia Kay (@Julesky_) reported

    @TSB please help me access my online. You email (no reply) to say I’ve not been on but can’t access through all the help. I phone and on hold. Why is your info about me not telling you I’m stuck and please contact. Branches are closed so can’t seem to get anywhere.

  • _chlxesg Chloé🦕 (@_chlxesg) reported

    @TSB I've tried to log into the app this morning and I'm getting a message saying trouble authenticating and I need to set my device up again - this is happening both with fingerprint and memorable information, but I'm getting no option to set up a device? Is the app down?

  • co95_l Liam (@co95_l) reported

    @TSB you are literally the worst bank ever! How can you close off your whole internet AND mobile banking for ‘planned maintenance’ and basically not give people access to their money! You didn’t even put any notice on the app