TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dms17869 David M Stewart (@dms17869) reported

    @TSB @Prosserd68 It's really not business as usual as my card has been blocked again meaning I cannot use my card while abroad Unsure what's the point of using TSB with such a poor service and even poorer customer service I contacted through chat to unblock my card over 30 hours ago, no reply

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @_DundeePerfect_ @TSB Don’t get your hopes up. I just joined them too. Same bother with cards and codes for online. Took 3 calls and left with a hefty phone bill trying to get access. Then lost it again. They keep saying user name isn’t correct while emailing me that exact username.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    Another day of no access to my @TSB account 💩

  • ADavies47387 daffy (@ADavies47387) reported

    Anyone else had issues with money not being transferred to there @TSB account like money going missing

  • PaulM1507 Paul M (@PaulM1507) reported

    @TSB Trying to apply for a credit card, and told I already have an account and to log in to internet banking. I don't know my details, and the only way to get a reminder is to use my account details..which I also don't know

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @tsb we won’t acknowledge your complaint. We will keep asking you to call and run up a stupidly high bill while you wait 30-60 mins, it will take multiple calls or keep telling go to a branch when you've told us about disability and if you don’t we will deny you access 👏💩

  • RoseMilburn1 Rose Milburn (@RoseMilburn1) reported

    I'm wondering @TSB how my 'local' bank (about 15 miles away) is meant to answer my call when you don't let it ring more than 5 or 6 times before directing me to your basic telephone service, which can't answer my query?

  • RoseMilburn1 Rose Milburn (@RoseMilburn1) reported

    @TSB Most of it was resolved by the branch but even that lady gave up trying to get through to credit card fraud @TSB and had the same problems as we did, advisor not understanding what she was saying. Not a good look.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @TSB Nope I ended up having to get a call back last time. So I’ll ask again are you paying for the stupidly high phone bill. Clearly you skipped disability training if you think everyone can just hop down to the branch when you tel them. 🤡

  • sandygill_ Gillian (@sandygill_) reported

    @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!