TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 21 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 34 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Grego Farray (@GregFarray) reported 45 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 53 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Gallon73 (@Gallon73) reported 57 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Parkinson (@parkimc) reported 9 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Chicco (@Charles28705991) reported 10 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Innovation Festival (@innovfest) reported 15 minutes ago

  @TSB app transaction search is terrible

• 
  BumbleGirls (@TinyLionesses) reported 16 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Ben Dover (@Bendover749) reported 17 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Martin Hughes (@MartinH01846340) reported 17 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  NUFC (@nufcscot) reported 19 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  graeme Tannahill (@graemeT2010) reported 19 minutes ago

  @TSB app not working yet again when will be fixed

• 
  boxocube (@Dont_Talk_Dance) reported 23 minutes ago

  Had enough @TSB, yer app is dugmeat. Constantly saying we weren't able to do that when trying to login. Time to switch i think.

• 
  Allibalibee (@AllisonKomorows) reported 25 minutes ago

  What's going on this morning? Cannot access the app at all even after reinstall? Getting hacked off now @TSB