TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/13/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_whitson Louise Whitson (@louise_whitson) reported

    @TSB I can access now. Very disappointed that this continues to happen way to frequently

  • carolarnese carol arnese (@carolarnese) reported

    @TSB This is not OK. This is a regular occurrence. Hard working people want access to their money to pay their bills and your useless app is yet again preventing that. You will lose loyal customers and your reputation and deservedly so. 25+ yrs with you & I'm off.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB the app opens fine, i put in my mem information then it just closes and says' unfornuatley the TSB app has stopped working'

  • Dawnie1610 Dawn Curzons (@Dawnie1610) reported

    @TSB Enough is enough, I have been a loyal customer, but your customer service us atrocious, time to switch I think !

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @TSB seems to be working now :)

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @TSB It wasn’t working yesterday and still isn’t working this morning no matter how or when trying to log in. Trying again in a few minutes is not the solution.

  • BDevlin1 Brian Devlin (@BDevlin1) reported

    @sgmaclennan1 So tempting to jack @TSB in. Thirty plus years a customer and they just don’t get it. Loyalty is worth nowt if the product is broken.

  • whisper_thief whisperthief (@whisper_thief) reported

    @MrJackMcLaren @TSB Ive heard, if you’re using iPhone, faceid isnt working but if you use memorable info it works 👍 (still disappointing service, granted)

  • don_morley don morley (@don_morley) reported

    @TSB Ok it’s still down over 12 hours later, I’m a small business and I need to pay invoices sort it out

  • jencyoung Jen (@jencyoung) reported

    @TSB what telephone number and option to press gets through to an actual customer service agent?