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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • claire_1986w
    claire (@claire_1986w) reported

    @TSB I closed the app down and started again and it has worked,

  • domster
    Dom Barnes (@domster) reported

    It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

  • MR__UB40
    MR_UB40 (@MR__UB40) reported

    @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

  • Ginger_Tucci
    Ginger Tucci (@Ginger_Tucci) reported

    @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

  • MissB_Yr6
    Miss B (@MissB_Yr6) reported

    @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

  • metaled92
    James Smith (@metaled92) reported

    @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

  • cookiesworld
    John ⚡️ YCC (@cookiesworld) reported

    @Ginger_Tucci @TSB Having the same issues zero ⭐ review

  • AllisonKomorows
    Allibalibee (@AllisonKomorows) reported

    @TSB what's going on? App not working again!!

  • JaCm2000uk
    JaCm (@JaCm2000uk) reported

    @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

  • hain_joanne
    Joanne (@hain_joanne) reported

    @TSB Whats going on with our app, silly messages and cant log in?