TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/24/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_killoh mark killoh (@mark_killoh) reported

    @JeremyDunton @TSB This is a known issue and has not been resolved. I have been unable to approve payments all week. 6.42 TSB version.15.41 Ios

  • Mickneal74 Michael neal (@Mickneal74) reported

    @TSB You won’t fix the issue , everyone says they will , but nothing happens and every month something else is wrong

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB No need to be sorry, there is no confusion. Your security software is blocking online purchases and you need to fix it. I have called your customer service department and they have logged the circumstances specific to me. This does not appear to have helped. At all.

  • joodles15 joodles (@joodles15) reported

    Hey @TSB getting the error code ERRSCA02 when trying to log in via the app? Can you advise please

  • simonberesford Simon Beresford (@simonberesford) reported

    @TSB the abosulte worst customer experience ever - branch and phone - terrible

  • sarannej Floweroscotland (@sarannej) reported

    @TSB Still nothing. Same problem with a frozen button.

  • parker_cheyne Christine (@parker_cheyne) reported

    @TSB I am@unable to approve payments on the app, has been like this for a few days and then wasn’t able to chat online as service wasn’t in operation at the time! Had to transfer to bank account with another bank to then authorise the payment from there

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB No I haven’t. I want TSB to fix their security software. That is all. Not asking much.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.