TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/13/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Libuff Elizabeth Prince (@Libuff) reported

    @TSB please help- we have been trying to get through to your fraud line for the last 30 mins, on both mobile and landline and we can’t get through. Can you please help?

  • Aries1878 Lee (@Aries1878) reported

    @TSB Why is it impossible to find out when my 0% interest on purchases offer runs out? If I was cynical, it’s almost as if you don’t want people to know in the hope they go over it and you make more money! I was told it would be on the “app”, well, it isn’t. Help please

  • jamese80543451 james e (@jamese80543451) reported

    @TSB why is my online banking not working?

  • LukeDeanAVFC Luke J (@LukeDeanAVFC) reported

    @TSB is one of the worst banks if not THE worst bank for customer service. Absolutely shocking, no help what so ever. Thanks to your useless fraud team my mrs now has to pay the £900 that was taken from her account. Lost for words, I really am. 😡 #wasteofspace #TSB #stayaway

  • Libuff Elizabeth Prince (@Libuff) reported

    @BarefootRascal @TSB Sorry to jump on this but I’m having the same problem- been on hold for 30+ mins so far, trying from both mobile and landline! Did you manage to speak to someone in the end?

  • scurloguechamp mick g (@scurloguechamp) reported

    @TSB Fortunately have a decent manager in branch- Cameron toll,trying to resolve this problem. An asset to TSB..doing all he can to rectify the fault..

  • NooshCV Anoushka Curtis (@NooshCV) reported

    @TSB I've sent a bank transfer payment to my TSB credit card this morning. I know it can take a few days to go though, but my available balance hadn't updated, which it usually does v quickly. Are payments working?

  • davidmurrie David Murrie (@davidmurrie) reported

    @TSB my bank card isn't working for any online purchases but will allow cash withdrawal.....any ideas?

  • LukeDeanAVFC Luke J (@LukeDeanAVFC) reported

    @TSB 2/2 getting crime number etc for it to be her, I'm genuinely lost for words, she's even been in touch with @Debbiecrosbie1 PA to resolve the issue but haven't got anywhere. Absolute shambles of a fraud team.

  • bidhan23_dutta BR_7 (@bidhan23_dutta) reported

    @TSB In branch now in MK centre and they too are ringing. They’ve been on hold since 10am. Well done 👏 guys on poor customer service.