TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 04/01/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • blueandberry88 Blueandberry (@blueandberry88) reported

    @TSB what is wrong with your service? On Friday there were issues with standing order and now you can’t contact you and can’t access internet banking 😡😡😡😡

  • donbrownlondon donbrowndotlondon (@donbrownlondon) reported

    The @tsb app has been down all day.

  • addo104 Ian Adams (@addo104) reported

    @TSB Cannot use the App to login into my account. It says there is a problem at your end…..

  • jar04916062 jar (@jar04916062) reported

    @TSB No response, continuing the excellent example of customer service!! When will this problem be solved, I have been trying to make payment for several hours, and cannot. This is an absolutely appalling level of customer service. How you can be considered a "major bank" is beyond me

  • Fearless_Shultz Mike (@Fearless_Shultz) reported

    @TSB @kiraG021424 When aren't you experiencing technical issues?

  • diormston Diane Ormston (@diormston) reported

    Come on @TSB & @Xero - it’s about time you fixed the bank feed issues. It’s not worked properly since September. Today it won’t reconnect at all. How long does it take? We just get the same old answers “we are aware of the problem” “we are doing our best to fix” NOT GOOD ENOUGH!!

  • diormston Diane Ormston (@diormston) reported

    @TSB Same typical standard answers you keep spouting for nearly 12 months. It would be more useful to be honest to your customers that you don’t know how to fix it and we could make an inform decision to change banks.

  • DrRileyEscobar Adrian Brown (@DrRileyEscobar) reported

    @TSB still nothing credited to my account #fraudsters. So basically I’ve lost my money. Thanks @PostOffice & @tsb fantastic service shown by both. #donttrustthesethieves

  • lxstresort_ amy🍀🦇 (@lxstresort_) reported

    @TSB can’t get into my online banking on the app or website. What’s the issue?

  • emmahum15822772 emma humphrey (@emmahum15822772) reported

    @TSB how long is it going to take to sort out the online banking? No access for a couple of hours now on app or website.