TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/13/2025 05:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (7%)

    Transactions (7%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JackJackward96 Gina & Jack (@JackJackward96) reported

    @TSB is there issues with mobile naming tonight ??? Cannot log in?

  • davidsheraton David "The Chair Man" Sheraton ♫ (@davidsheraton) reported

    @TSB Hi. I'm trying to make a payment. Your computer system tells me there might be a problem, and to call you on 0345 835 3844 But I can't get any sense out of that number. Help!

  • laurasaur_790 Laura Ruth 💙 (@laurasaur_790) reported

    @TSB tried to use the activation code you sent me for my online banking but somehow it has the wrong mobile number for the OTP? Can anyone help?

  • hotgemMGMT CLAIR 💎🎵🍄💥 (@hotgemMGMT) reported

    @TSB Honestly I don't have the time to dm you details again so you can tell me to phone them, just get your tech team to sort out the bandwidth on your server / website, it's an absolute pile of old junk

  • David_M_Writing David Matthews (@David_M_Writing) reported

    So today, I discovered that @TSB has blocked my debit card.. again... without having the courtesy to inform me .... again. If you need a lesson in how to piss off a customer, take a look at @TSB #badservice What a shower!

  • baceraiter Justice4all🏳️‍🌈 (@baceraiter) reported

    @TSB I'm done with you. I'm switching bank this weekend. The app never works the website is always down. I can't anymore.

  • glitter__fly17 Alicia Lambert (@glitter__fly17) reported from Winchester, England

    @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

  • JRlovesxbox Steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JRlovesxbox) reported

    @TSB Hi I'm trying to log in and all I'm getting is Something went wrong we weren't able to show your accounts

  • stuinweymouth Also Stu (@stuinweymouth) reported

    @TSB is so secure that you try to login it says details are wrong so I change password and memorable information and says it’s all wrong again. 3 times. I now have an account I cannot access. I’ll be taking cash out and closing it. I don’t have time for this ****.

  • iandav99 Ian D (@iandav99) reported

    @TSB Also problem making external payment as well