TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/05/2026 02:55

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tailsforwales PJ (@tailsforwales) reported

    @TSB why ******** are you sending me emails at 1am. It’s ******* pointless. Sort it out

  • _KBetterton Kayleigh Betterton (@_KBetterton) reported

    @TSB Your online banking is down. When I try and login via website/phone app, this is the message I receive: 'ERRSCA02: Sorry, something went wrong'. When will it be resolved?

  • JulieJohnston15 Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland

    @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @Pinchyfeets @TSB Did you end up resolving this having the same issue

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @edale_b @Pinchyfeets @TSB Did you end up resolving this having the same issue

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @wrathy777 @TSB What was the error message you were having? I’ve had online banking for a few months now but got logged out and now can’t seem to log back in. Keep getting ERRSCA02 code on the website when putting user ID in.

  • StefanComrz Stefan Karlsson (@StefanComrz) reported

    @TSB @kwgordonso This problem is still ongoing - I think it has something to do with changing IP addresses - TSB software still way too buggy!

  • Thimble99137638 MrsDoubtfizer (@Thimble99137638) reported

    @TSB No error messages no. It looked like the page wouldn’t load properly and the approval button wouldn’t work. It’s not a service I require and if it’s going to be permanent I shall move my accounts.

  • lisa_mobley Lisa Mobley (@lisa_mobley) reported

    Hi @TSB Payments to approve not working yet again in the app this afternoon and this evening - if you want people to use this then it needs to actually work. Please remove the need for this step until it is fit for purpose. Can’t complete purchases or payments I need to make.