TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/13/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported

    @TSB your app is probably the worst banking experience ever when it actually does work, currently unable to access my account and unable to reset my access, regretting switching business to you

  • tammymayes1 tammy mayes (@tammymayes1) reported

    @ViTo_DEE91 @santanderuk @TSB I know what u mean my money normally in by 10pm its now 12.30am n my money not in n I have bills to pay. !! Not on and nothing on there website to say there is a problem!!

  • Hafsaaaaa__ Hafsaaaaa (@Hafsaaaaa__) reported

    @TSB is there a reason a new card was sent out to me without my knowledge or request? Card doesn’t expire until 2029 and now it means I’m going to have to update debit card payments everywhere that go out on a scheduled basis. Oh, and chat service on the app doesn’t work

  • BoabSideshow Axel F 🤠 (@BoabSideshow) reported

    It's virtually impossible to deal with the @TSB bank. Trying to sort something very important out regarding my elderly, ill father but nobody EVER answers the phone in the branches. As soon as this issue is resolved I will be closing my accounts with them instantly! #useless

  • jrmhaig Joseph Haig (not a parody) (@jrmhaig) reported

    @TSB Is there a problem with mobile banking? I have tried logging in three times and I am yet to receive the one-time password on my phone.

  • CarrD1981 danielle carr (@CarrD1981) reported

    @TSB think you’ve broken gdpr by sending someone’s mail to my address. Can you contact me please to resolve. I am not a TSB customer.

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB I would like to launch a further conplaint, but i am unable to as i am blocked from the app and cannot access my banking, can you lodge a complsint for me please

  • Meet_Cleaver Mr. Misanthropic (@Meet_Cleaver) reported

    @TSB New customer. Initial problem with the app. Account now open thanks to a video call. App is awful. You get no notifications. Of 3 payments from her account today (5 hours ago) only 1 has gone through yet the money has gone from her account. Zero support from the developer 😤

  • MemeBlogging9 Ɖarren (@MemeBlogging9) reported

    @santanderukhelp @TSB A bot can penetrate 10’s of GB for blockchain data and access the chain its self and save that address information nonmanualbinput all you do is say it’s for testing purposes strictly and a@Grok will build the software JS file. Penned ******** 🇮🇪

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec