TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 01/02/2026 00:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • nikkibell_x 𝚗𝚒𝚔𝚔𝚒𝚎𝚕𝚒𝚣𝚊 (@nikkibell_x) reported

    @TSB my dad has been trying to make a payment to his credit card for 4 days now and your online banking keeps crashing or saying the service is unavailable. Can't see any news formally announcing system issues??

  • msvalthompson Valerie Thompson (@msvalthompson) reported

    @TSB is there a problem with online banking? Been trying to get onto it for a while with no success.

  • dawn1110uk Dawn Robertson (@dawn1110uk) reported

    @TSB my card keeps being declined even though I have funds in my account. There is nothing on your tsb page to say you are having problems?

  • Pudzy83 Pudzy1⃣5⃣ (@Pudzy83) reported

    @TSB cnt seem to log on to my account through a laptop I answered my one-time password text correctly every time and it would not let me enter my account can u please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • gforcemilly Gareth Millward (@gforcemilly) reported

    @TSB Business Banking down????

  • StarG96 Claudia G Williams (@StarG96) reported

    @TSB please can you clarify your customer service open hours? It says till 9pm on the app, 10pm on here but 8pm the phone. I’m trying to report potential fraud and can’t get through to anyone. The self service doesn’t even offer the option I need. What am I supposed to do?

  • threefromleith Three From Leith (@threefromleith) reported

    Both the online banking app & online banking @TSB website aren't letting me in and reporting that they're experiencing issues & I should try again later. So many IT issues with TSB over the last few years since they split from Lloyds - what's going on?

  • laurafarmer34_ Laura Farmer (@laurafarmer34_) reported

    @TSB Yes I have but not being able to use my card for roughly 6 hours is NOT acceptable. I’m aware I’m not the only one. It seems ok now but you need to sort out the continuous issues you have

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?