TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/07/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Transactions (14%)

    Transactions (14%)

  3. Website (14%)

    Website (14%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

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City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • 13eardface G (@13eardface) reported

    Must be pay weekend because @TSB are yet again failing to process payments like every month. Planning to get out bed any time soon and fix this shambles? Did the plug get in some Tizer or something?

  • Rhonz20795149 Rhonz (@Rhonz20795149) reported

    @TSB I have tried to pay for my shopping with Tesco but the auth code hasn't been sent to my phone. I have covid, been hanging on for over 20 minutes to speak to your call centre. If I loose my slot we will have no food. Help !!

  • teenybash6 teenybash 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@teenybash6) reported

    @hillster94 @TSB It's been down since yesterday. Can't transfer funds between accounts !

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB are you having issues with online payments? i have tried to make a payment all works fine until you sending me a code which has not come through

  • bernardfarrell7 Bernard Farrell (@bernardfarrell7) reported

    @TSB can’t log in message unexpected error on screen?

  • jodie_jan Jodie (@jodie_jan) reported

    @TSB trying to pay my gas and electric bill but it keeps being declined 🤔 can anyone help?

  • NickyRedshaw Nicky Redshaw (@NickyRedshaw) reported

    @TSB please please answer your fraud line phones it almost impossible to report anything

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @TSB why can’t you just communicate with your customers and put a statement on website, APP and socials that you’re experiencing problems with online payments? Instead of letting people panic and your cust service teams get bombarded with calls?

  • teenybash6 teenybash 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@teenybash6) reported

    @TSB on line banking down again. Unable to transfer money