TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/07/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Transactions (14%)

    Transactions (14%)

  3. Website (14%)

    Website (14%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • w4rdy79 Chris Ward (@w4rdy79) reported

    @TSB Totally ****** me this morning trying to pay a customer

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    @TSB Do you have any idea when it will be resolved please? This doesn't give me any more info than an error message.

  • beckyhessey Rebecca Moran (@beckyhessey) reported

    @TSB can finally access my online account but it’s not showing the payments I made this morning - do I make the payments again or is this another error?

  • lukegoddard Luke Goddard (@lukegoddard) reported

    @TSB FIX IT. Morons.

  • itztherascal Tyrone (@itztherascal) reported

    @TSB ive got bills pay sort your **** out or ill br changing banks

  • kelshaw1 Kel1506 (@kelshaw1) reported

    @mattknights1997 @TSB I thought the app was just down but it seems to be worse than that 😞

  • funsizequeerdo Messwiththehonkgethebonk (@funsizequeerdo) reported

    @TSB If? Everyone is having issues. Why is this happening?

  • Squirted Tyler (@Squirted) reported

    @TSB We're aware some customers are receiving the same copy pasted response from Beth giving no explanation as to why we can't access our money on Payday, we're working to change back as soon as possible. Tyler

  • HKPhooey21 Henry the mild mannered janitor (not Penry) (@HKPhooey21) reported

    @TSB Absolutely shocking how bad your IT is, since you changed from a working format to this crap. Useless from day 1.

  • RachaelWallace Rachael Wallace (@RachaelWallace) reported

    @TSB_News @TSB Any eta on when you expect us to be able to access the app? Pretty frustrating that you have to come on Twitter to find out what's happening, surely a text could have been sent to customers? Not that it goes down every month, communication is as bad as the app 👀