TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/11/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Warhu Val Warhurst (@Warhu) reported

    @paulstephens56 @TSB I am having the same problem. Have sent you a DM TSB

  • MirandaCaster1 Miranda Read Wilson (@MirandaCaster1) reported from Mossley, England

    @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?

  • cotter78 Jamie🍀🏆☘️ (@cotter78) reported

    @TSB do you have customer service staff ?1hr 45 mins and still no answer absolute joke all to pay a bill you have decided to block😡

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?

  • Four_X_2K3 Four X 🇺🇦 (@Four_X_2K3) reported

    @TSB @nitram74 Any ETA on the fix as I need to order my food and groceries, I need to get them online because of my Social Anxiety Disorder.

  • helenisanangel Helen Richardson (@helenisanangel) reported

    Ah @TSB issues again, suprise suprise, and again no communication at all. Can't make any payments because of a phatom code that never appears! Just spent 3 well used mins to open a @HalifaxBank instead. Looking forward to receiving my new bank card 🙃

  • billyburke2 Billy Burke (@billyburke2) reported

    @TSB @helenisanangel If you are aware why not post something on the website so we know. Instead I called and waited about 40 minutes only to be told there are no issues currently

  • iantook Ian Took (@iantook) reported

    @TSB hi what's going on with the verification code messaging service? Trying to pay my bills and waiting for TSB to send me a code....

  • Pete41279223 Pete (@Pete41279223) reported

    @TSB @xfeeonax I’m in Cyprus and because you’ve fixed what wasn’t broken and aren’t sending me the code I need, I have no money!!! What a bank you are!!!