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TSB Bank

TSB Bank status: access issues and outage reports

No problems detected

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveRamsay
    SteveRamsay (@SteveRamsay) reported

    1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

  • pennington1
    adrian pennington (@pennington1) reported

    @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • gordonomicon
    Mitch Mitchell (@gordonomicon) reported

    @TSB Hello. I received a letter from you confirming a change of address for someone who isn't me. I'm not even a TSB customer. Could you DM me to sort this out?

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

  • thisisamy_
    Amy🌱🇪🇺💙 (@thisisamy_) reported

    @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • arisp0gi
    Anaken Floodwalker (@arisp0gi) reported

    @TSB what’s going on now? Can’t access my account by app and web. Better announce if you are down instead of making your customers guess.

  • jjr0305
    Joe (@jjr0305) reported

    @TSB Purchase made on the 26/12/25. Paid on their website with my debit card. Item still hasn’t been despatched. I’ve tried contacting Zavvi through several different methods and they don’t reply.

  • claire_1986w
    claire (@claire_1986w) reported

    @TSB I closed the app down and started again and it has worked,