TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/29/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (15%)

    Website (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Have not been able to login since yesterday afternoon...still locked out.

  • V1SEO Yellow Duck (@V1SEO) reported

    @TSB Thanks, not having a go at you, but it's just not worth it. Don't really know why I keep it open to be honest, it's always been the most frustrating out of all the banks. Thanks for trying to help though

  • amz_inspires ✨Amanda Ashton-Booth✨ (@amz_inspires) reported

    @TSB I can get in now but it’s was a long time to wait to access my account. Why is this happening so much? It’s getting a bit silly now.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB App Still not working, Can't even make transactions as i have to approve the transaction using the app that doesn't even work. Beyond a joke.. you are litarally costing me money when you are meant to safeguard my money.

  • DelArt64 Della (@DelArt64) reported

    @TSB Did what you asked, for the sixth time now, still boots me back to the ID number screen. I have already gone through these steps and there was no resolution to the problem.

  • jar04916062 jar (@jar04916062) reported

    @TSB Yes it is working now but not really helpful, it needs to work when I need to use it! Luckily, actual there is no luck involved, it was a conscious decision, my business banking is with another bank, and I have never had an issue with the app, and it has so many more functions.

  • jcbing Julie Bingham (@jcbing) reported

    @TSB your automated phone system is terrible, I just need to speak to someone. How on earth do I speak to a human?

  • PurslowBen Responsible Ben (@PurslowBen) reported

    @TSB Working but still none the less for it to not work for nearly 24 hours is pretty shocking .

  • Gazzaro Garry Azzaro (@Gazzaro) reported

    @TSB I'm so glad I left your below-average service after the best financial "advice" you could offer me during a cancer diagnosis was "extend your overdraft". Followed by a copy and paste response about how you don't copy and paste responses - complete with *insert information here*.

  • w00ks1 Floating Point Number (@w00ks1) reported

    @TSB Hi, this is working now. Can you please be more open with your customers about the system being down in future. Post on twitter / Facebook to tell people there is an issue. The app could say something like 'our services are down', telling people to reinstall, etc, isn't good.