TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/26/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (15%)

    Login (15%)

  4. Website (12%)

    Website (12%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RMadden85 Richard Madden (@RMadden85) reported

    @TSB Hello, do I need to ring up to reset internet banking? I forgot my password ages ago and can't access it.

  • ERoadcraft EllisRoadcraft (@ERoadcraft) reported

    @TSB hey- is there a separate account for Business banking? I’d love to find out if there is a plan to resolve the connection problems with the TSB-Xero Accounting software interface?

  • cain17_ray Ray Cain (@cain17_ray) reported

    @TSB hi, been trying for the past 4 days to complete an online application to switch to a new spend and save account ( from click through from Money Savings Expert). Can’t resolve reported “technical issue” because your phone system seems to have seized up.

  • weezi27 🌹 Louise Rhiannon 🌹 (@weezi27) reported

    @TSB I'm able to login normally via my browser but even after uninstall and reinstall I can't login to the app? Is it down?

  • fil3638 Phil (@fil3638) reported

    @TSB @the_staveros 100% a lazy member of staff cutting off calls as they come through to help get their average call time down for the day.

  • BarclayJodi Jodi Barclay 💙 (@BarclayJodi) reported

    .@TSB why can't I speak to a person about my mortgage? I've requested two call backs, had none, phoned the local branch, had no answer, online chat was no help and told speaking to someone in a local branch is not an option. Why is it so difficult to speak to an actual person?

  • BarclayJodi Jodi Barclay 💙 (@BarclayJodi) reported

    @TSB This is exactly what I'm complaining about though...why advertise a call back service and then tell customers to phone? What a waste of time.

  • TashStanleyy Tash (@TashStanleyy) reported

    @TSB Well you use to be open on Saturday 🙄 I already know about the post office service but whenever I go they never have any slips/envelopes

  • the_staveros @thestaveros (@the_staveros) reported

    No fraud has been committed. There was never any basis to believe any fraud was committed. I merely attempted to transfer £5k from one of my accounts to another, passing all security. How can @TSB justify locking down all my accounts, my internet banking..then be uncontactable?

  • hel54321 Helen B (@hel54321) reported

    @TSB why is the app offline for so long?? Its been hours and hours. People need access to their account details now!!