TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 03/21/2026 09:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @edale_b Ah, the usual 'we don't believe you and we can't be bothered to investigate'. Working up the energy to see if business banking is accessible today...

  • burningcitreon burningcitreon (@burningcitreon) reported

    @tsb what does unexpected error RE=0 ET=1 rc=-8 ec=-31 mean? Trying to look at my statement via online banking app, android. Unable to do so for hours.

  • Paddy1094 Mall28🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@Paddy1094) reported

    @TSB Hi TSB. Is the online banking app down?. Its not opening.

  • JackieRossa_ Jackie Rossa (@JackieRossa_) reported

    @TSB your gallowtree branch in Leicester is terrible, always closed for staff meetings or lunch, and when you do go in, staff are rude. Just switched to you. Bad decision

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB just tell them to login as a business customer and try to do anything. They'll work it out.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB no, and you don't need a DM. Test your website! Stuff about revenu comes up, clicking 'continue' gets me logged out, clicking 'find out more' leads to a non-secure page. Can't do anything!!! URGENT FIX NEEDED!!

  • BankingJustice Hold Banks Accountable (@BankingJustice) reported

    I am writing this to warn people not to use this terrible bank. They also own @TSB, so who knows if their terrible practices will affect TSB as well. I have been trying to get my deceased mothers money. They asked me to have my bank write letters (continued)

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB ok - managed to get through on the phone. It works with Edge but not Firefox. Got some babble about 'older browser' but I don't see anything on your website limiting the usable browsers. Put the phone down before I said something I would regret.

  • EmmaWilliamsIPP Emma (@EmmaWilliamsIPP) reported

    @TSB is there a problem with the app? We are unable to approve payments. The approve payment button is frozen. Yes, we have uninstalled and reinstalled the app twice and it still doesn’t work?!.

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous