TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/14/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrc74 𝕁𝕒𝕞𝕖𝕤 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@jamesrc74) reported

    @TSB my pensioner mother is still waiting for a phone call from @TSB in Perth when told it would be next day 4 days ago! Your customer service is pathetic!

  • MeechanGreg Greg Meechan (@MeechanGreg) reported

    @tsb. So annoying when you phone customer services, wait on hold to get through, ask the advisor the same question 3 times and they answer wrongly because they haven't listened properly. They then warn me for getting annoyed at their incompetence.

  • bizzimummyUK Eva (Bizzimummy) (@bizzimummyUK) reported

    @TSB website and app down can’t log in

  • calmcarl carl chamberlain (@calmcarl) reported

    @TSB Great advice. I eventually got to talk to someone but their words were mostly garbled by a terrible connection or their mic not working.

  • BeckyMoorcroftx Rebecca..x 🦋 (@BeckyMoorcroftx) reported

    @TSB Hi a regular scheduled standing order has left my account but has not been received by the recipient. Is this a known issue?

  • MTSMFTFTFJ Midnight To Six Man (@MTSMFTFTFJ) reported

    @prideofscot @TSB @Daily_Record On her way home?... With a Police issue radio still switched on? Or did they phone her personally, and especially, to come back, get all her safety gear on and then go and deal with the knife-wielding attacker? Or am I being cynical?

  • giggy_claire Northern Granny (@giggy_claire) reported

    @TSB I think you’ve had enough people tell you what’s wrong! The system message does tell us that it’s an error at your end.

  • CuriousScutter Jack Garfinkel (@CuriousScutter) reported

    @TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

  • CuriousScutter Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • AaronJaunty AaronThoughts 🇬🇩 (@AaronJaunty) reported

    @giggy_claire @amarieki @TSB Same, so there must be an issue. Why are they asking for DM's generically? They ought to know they're causing the frustration?