TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 09/17/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Catford and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_mcnicholl Ian McNicholl (@ian_mcnicholl) reported

    @TSB @UKSAYSNOMORE Do TSB employ an Equality Impact Assessment professional? You appear to have erased men from your initiative. What percentage of your customers are male? Who did you consult with externally on your campaign? Shocking My Account with you will be closed down

  • Thomas_Barnes_ Thomas Barnes (@Thomas_Barnes_) reported

    @TSB had a text to say my switch failed. Tried to call the number but says closes at 5; yet the website states 8? Which is it?

  • GMichelle62 Michelle Gallant 💙🍸💙 (@GMichelle62) reported

    @afowler06 @supreme_cbd @TSB Hi, yes I have the same problem !

  • DemonDoughnut Terry White (@DemonDoughnut) reported

    @ian_mcnicholl As 35% of victims are male, this is unrepresentative It would be most helpful to indicate to male victims that the service is available to them as well I hope you might address this @TSB

  • Girl_Remastered Debbie L (@Girl_Remastered) reported

    @TSB please explain why, when I have authenticated to the TSB app using my face, you continue to cause issues when I use the BP app to pay for fuel at the pump? Sometimes you block the transaction entirely. Utter madness when my actual FACE has been used to authorise payment

  • MarkHig19435972 Mark Higgins (@MarkHig19435972) reported

    @TSB I can't give you a foreign number to ring me back in relation to my mortgage. I can't login to my account because I need to register a new number...help.

  • NellumNai NellumNai (@NellumNai) reported

    @TSB Why isn't that anywhere on your website then? I googled "TSB credit card ways to pay" and that isn't listed. What a faff.

  • NellumNai NellumNai (@NellumNai) reported

    Trying to make a payment on a @TSB credit card when you don't have a TSB account ... *******, that'll be getting cut up when its paid off ... what a **** about!

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @TSB in the process of switching to this bank. Very disappointed with customer service. Payment to another UK bank is under review, but have been waiting over 2hrs for someone to contact me. Will anyone from Tsb reply on Twitter???

  • SmartassShannon No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!