TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/31/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ToppNigel NigelTopp (@ToppNigel) reported

    @TSB plz sort your approval bit out on your online site. Trying to pay credit card bill from abroad and keeps saying Oops ! Plz connect me ASAP

  • Wakeuppsunshine Danielle (@Wakeuppsunshine) reported

    @TSB Is there problems with the mobile banking app this morning? Keep getting 'oops sorry' on the payment approval page, not ideal when things need paid!

  • Adjzo Comfort Nwokedi (@Adjzo) reported

    @TSB I still cant log in and been waiting on the phone but there’s no one available to speak to me on the customer service or fraud lines. This is unacceptable.

  • bishopslass Maggie (@bishopslass) reported

    @TSB I use internet banking for a business account and want to register for my TSB personal account but having difficulty. I get the message "Customer has a contract of virtual banking with a Business Service assigned." How do I get round this?

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB I can't approve payments today on my banking app... when will this system be working...???

  • amandakredman Amanda Redman (@amandakredman) reported

    @TSB And it was no help at all

  • Mark_Crozier Mark Crozier (@Mark_Crozier) reported

    @TSB have you issues with phone lines? I've tang 3 times this morning, been on hold 7 mins and call drops. Tried customer support number, rings once and ends call. I need to speak to someone!!

  • KevinPl23562170 Kevin Platt (@KevinPl23562170) reported

    @TSB I have just had £130.77 taken from my TSB account to pay the standing order on my electricity. The problem is that the account is not now supplying electricity, the account has been taken over by BG.

  • 1donaldoni donj scully (@1donaldoni) reported

    @TSB seems like you are having problems with online banking payments approvals, so why no announcement?

  • RoseMarieCarol5 Rose-Marie Carolan (@RoseMarieCarol5) reported

    @TSB been trying to get help with the fraud squad!!! Absolutely useless all day yesterday on phone to 8 different people only to find out today when in branch that I need to phone again!! What disappointing service you give. Been a customer for over 28 years!!!