TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 02/16/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near Croydon, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • evell94 💕 (@evell94) reported

    @ATEK_Gaming @TSB I have an account with Halifax and they seem to be quite good. Can’t remember last time I had an issue with them tbh

  • DayleCass CAS51DY (@DayleCass) reported

    Anyone else’s @TSB app down?

  • djneilhallyb Neil Hallyburton (@djneilhallyb) reported

    @TSB I’d love to but I’ve just spend one hour on hold to your customer service team. Again, absolute joke of a company.

  • safk001 Aaron Keightley (@safk001) reported

    @TSB It’s not just the app or internet banking. I can’t pay for anything, cards declined, can’t transfer money into another account, can’t even make purchases online. I understand technical errors happen with the app but nothing is working and it’s been like this all day.

  • EveningPetals Evening Petals (@EveningPetals) reported

    @TSB @TSB can you give an indication when this will be resolved please? I have been trying to access my account and make a payment for two hours now. This is really unacceptable.

  • Scifiscreen Bluecat (@Scifiscreen) reported

    @financialombuds @TSB has been down all morning (again), customers are going nuts! This is happening all too often, you need to start holding them to account. It's not on!

  • KillingtonCats Lisa Killington 💙 (@KillingtonCats) reported

    @TSB Tesco are giving me 10 mins to approve a payment, and the mobile app isn't working. If you're having issues, can't you at least stop the need to approve temporarily? Going to lose a whole shop

  • evell94 💕 (@evell94) reported

    @MeisterPortal @TSB The telephone service is appalling . Last payday the app wasn’t working either so I asked to transfer money to someone and they sent it to the wrong person . No apology nothing .

  • evell94 💕 (@evell94) reported

    If you bank with @TSB would highly recommend changing banks . The amount of unprofessionalism and issues every day is ridiculous. Never again

  • SirEvanDando Evan Dando (@SirEvanDando) reported

    Hey @TSB. Why is your app a piece of ****?