TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 11/30/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • W77HNY Hannah Louise (@W77HNY) reported

    @TSB is there a problem with the app? I haven’t been able to get on since Wednesday

  • CorryLReilly Corry ♿️🧠🦴🥄#FreePalestine (@CorryLReilly) reported

    @TSB Hi Tom, I shouldn’t have to disclose a damn thing about my disability to my bank. Your systems should be accessible to all your customers as stated in law. It is completely unacceptable that you are asking for a customer to disclose medical information to you.

  • allena29 Adam Allen (@allena29) reported

    @TSB your mobile app sign up process is a massive fail from a UI/accessibility pov- defaulting dob to a picker of current date - autocompleting postcode with a 2+ sec delay giving invalid data - then a "something went wrong error" without any error code for support #mustdobetter

  • Frongoch_Axeman Mr D (@Frongoch_Axeman) reported

    Spoke to reps: @HalifaxBank - little girl, scruffy, agitated, ignorant, masked, no help at all. @TSB - young lady, smart, bright, positive, helpful. @Barclays - gave up waiting (30mins) - 2 reps attending one person…

  • angiefreebs Angie (@angiefreebs) reported

    @TSB My usual daily nightmare of your systems not recognising the new password details I set up the day before and your "help" desk refuses to help as I can't give the account details I can't access. Can I close my accounts please.

  • HollyoaksSilly Silly Hollyoaks Tweets (@HollyoaksSilly) reported

    @TSB See what I mean? At the start I said every time someone has issues receiving the OTP despite having the correct phone numbers on your system your response is to direct them to another payment method rather than get the OTP issue fixed and you literally just did exactly that

  • kayleighannalei kayleigh annaleise (@kayleighannalei) reported

    @TSB Hey there, I’ve had a letter today about my quote for early resettlement on my loan…only I haven’t at all enquired about that nor asked to pay it back early. Quite concerning to receive this, any help would be appreciated. Thank you.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Faiz8925 Faiz (@Faiz8925) reported

    @TSB waited on the call for 35 minutes only to receive no help! Fraud department get a grip! Hope someone gets in touch with me now..

  • dolppye Eric Michael (@dolppye) reported

    @espn @tsb coverage of NLL is garbage please go back to your own team ESPN!