TSB Bank

Is TSB Bank down in Croydon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Croydon, Greater London, England 12/01/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges520 jackie brown (@hodges520) reported

    @TSB Able to log in via website but this happens all the time with the app

  • Christi51677691 Christine Malin (@Christi51677691) reported

    @TSB @britainsmallbiz I’m a sole trader of small business. Fell foul of no government help during pandemic #excluded. Applied today for overdraft as owed money and have bills to pay, trying to do sensible thing. Denied because I made no profit last year - really??!! How does this help small business?!

  • ems970 emma stacey (@ems970) reported

    @TSB I’ve downloaded the app update and it lost all my login I’d details. I’ve reset them but it’s not offering Face ID. I looked in your FAQs and says it’s in device settings but it’s not. How do I reset Face ID

  • hood1960 Grumpy dad (@hood1960) reported

    @TSB your banking app sucks. Had been working beautifully until recently when it no longer recognises any of my details. Reset everything tried again and its now asking for the 10th figure in my memorable info. Which is impossible as it only has 9 figures.

  • mrmcchrystal DarrenMcChrystal.com (@mrmcchrystal) reported

    @b_mmcbride @TSB I have 3 accounts as had issues when travelling and tsb blocking it so now I have 3 and keep money on all of them

  • hood1960 Grumpy dad (@hood1960) reported

    @TSB I can get on the website but the app is now expecting all my details and a reference number that I don't have

  • MeilaRoseMillar M E I L A (@MeilaRoseMillar) reported

    @TSB I Don't Want A "Strong Customer Authentication" On My Account. Had This Nonsense Put On My Account A Couple Of Years Ago & Caused A Lot of Problems, Ended Up Wasn't Able To Order Online At All. Not Had Any Problems Since It Was Taken Off So Why Is It Being Introduced Again.

  • Piquanor Piquanor🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Piquanor) reported

    @TSB I usually use Edge, changed from Chrome a while ago (for no real reason) but have had no problems with either, thanks.

  • elvisisgod Caroline Grant (@elvisisgod) reported

    @TSB Why can't I log in to Internet Banking?

  • Aly_Down Aly Down (@Aly_Down) reported

    The customer service @TSB is dire! Trying to transfer money and they need to approve it. Several times they’ve not made contact, text yesterday asking me to ring them = 45 mins on hold, same today and I’m now 35 minutes on hold and not answered.