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TSB Bank

TSB Bank down? Current status and problems in Poplar, Greater London, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 42% Mobile App (42%)
  • 23% Transactions (23%)
  • 19% Login (19%)
  • 15% Website (15%)

Live Outage Map Near Poplar, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 2 months ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousScutter
    Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • giggy_claire
    Northern Granny (@giggy_claire) reported

    @amarieki @TSB Mines not working either!

  • jar04916062
    jar (@jar04916062) reported

    @TSB what a surprise, all online services down AGAIN!!!! Why are you so far behind every other bank!!!!!! You need to start compensating customers for the constant failures of your systems!!!

  • mazleeds
    Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB app down again please fix 😭😭

  • BeckyMoorcroftx
    Rebecca..x 🦋 (@BeckyMoorcroftx) reported

    @TSB Hi a regular scheduled standing order has left my account but has not been received by the recipient. Is this a known issue?

  • keelyscotthall
    Keely (@keelyscotthall) reported

    @BeckyMoorcroftx @TSB I’ve had the same aswell this morning,that’s why I came to look on Twitter if any problems so it defiantly must be a issue

  • AaronJaunty
    AaronThoughts 🇬🇩 (@AaronJaunty) reported

    @giggy_claire @amarieki @TSB Same, so there must be an issue. Why are they asking for DM's generically? They ought to know they're causing the frustration?

  • davidb59
    david benjamin (@davidb59) reported

    @DS19484 @TSB Same here to our joint account to pay the mortgage. Tried to call. It says there is an issue, again! They are aware and resolving it and not to try and make a manual payment

  • CuriousScutter
    Jack Garfinkel (@CuriousScutter) reported

    @TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

  • bigbonzo1
    Nick Anthony (@bigbonzo1) reported

    The National Lottery reps were not concerned that this could be a data breach. The @TSB were excellent. Did anyone realise that the card details on the Lottery site cannot be deleted unless the account is closed? Will buy in retailers from now on. 2/2