TSB Bank

Is TSB Bank down in Poplar, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Poplar, Greater London, England 01/18/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Poplar, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

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City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB @tsb Are your engineers even working on the problem? Are they active at the weekend (or do you have to wait until Monday?). What’s the latest from them? ETA? Have they detected WHERE or WHY it’s occurring or how widespread? Give us SOMETHING so we can plan!

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @Elseandrew @TSB how can a bank with high security have the wrong phone number @ as i get the same problem ,and they told me there is only one number attached to my account which is the correct one

  • originalmac101 Mac (@originalmac101) reported

    @TSB this is it for me....I al leaving....after all the challenges over the last two to three years.....then restricting crypto, now restricting general online purchases with a shocking product change OTP rollout..this is terrible service no matter the account level. I'm out

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @TSB Are you willing to pay my late payment fee of £25 because your online banking is still not working ?

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @elliecowley @TSB You've been telling customers 'we're working hard to fix the issues...' since Friday, and we still cannot access our own money. Welcome to a #LifeMadeLess

  • SwayingLupin Anne F (@SwayingLupin) reported

    @TSB @Owey1212 It is now half past midnight on 2nd & it is still not working! ☹

  • CFC94_ CFC94_ (@CFC94_) reported

    @karonc8 @TSB They aren’t working that hard it’s been going on for 2 days

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB If you’re aware then advertising the fact on social media or your app would probably be of help.

  • elemar47 Elemar (@elemar47) reported

    @TSB I am beyond annoyed!!Online payments not working, spent the last hour doing an online shop which I can’t pay for as text verification codes are not being sent! payment slot has now expired!! I’m so fed up with your technical problems. Time to find a new bank #TSB #complaint

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @TSB still not working ,you are not working hard this is an ongoing issue month to month in the past