TSB Bank

Is TSB Bank down in Poplar, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Poplar, Greater London, England 12/19/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Poplar, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

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TSB Bank Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB I need to pay in a cheque. My local branch was closed permanently so I have to travel an extra 20mins to get to the nearest branch. I work Monday to Friday. The nearest branch no longer is open on Saturdays. How do I pay in my cheque? Absolutely appalling service!

  • yetiayrshore Yeti (@yetiayrshore) reported

    @TSB when you closed my local bank branch you told us we could still do our “everyday banking” at the post office. Yet apparently I am bound by the same cash withdrawal limits as an ATM? WTF?

  • dthecosplayer Delilah (@dthecosplayer) reported

    @TSB my card is due to expire this month and I haven't received a new card yet. I can no longer use my current card for online purchases as it says 'This card can't be verified' can you help?

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB they did phone me and I did explain the details again but same issues recurring ..no-one taking responsibility!!

  • TheRossOwenShow The Ross Owen Show 🎙️ (@TheRossOwenShow) reported

    @TSB as a customer of yours for many years I’m very disappointed that your live chat and phone lines are operated by bots who don’t even understand my question. Waste of time

  • LLCoolDan Daniel Minett (@LLCoolDan) reported

    @TSB_News @TSB Awards are well and good but if you don't answer your phones when there is a fraud issue then it is not helpful in any way

  • LindaSharpe8 Linda Sharpe (@LindaSharpe8) reported

    @TSB When I log in to approve a payment (in the 10 mins) and go back into seller's page it has disappeared and says form resubmission. Twice I had to put in all details. Why is this happening? One was Curry's and latest is Avanti travel insurance? So frustrating. Please advise.

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB locked out again ..dreadful service , false assurance by you St Vincent St Glasgow branch denied access to our own money @TheFCA

  • GeraldDavies1 Gerald Davies (@GeraldDavies1) reported

    @TSB how long will the app be down for maintenance? I need to SS a transaction and can’t get online!!!!! Always at the worst times

  • UKdesigalsays UKGalSays (@UKdesigalsays) reported

    @TSB raised a dispute over a transaction using online forms.I was unsure of which form to fill so filled both Service not received & refund not received.However, Deepak from disputes team was unprofessional hasnt read/responded to email properly. Please get in touch with me ASAP!