TSB Bank

Is TSB Bank down in Poplar, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Poplar, Greater London, England 11/08/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (19%)

    Website (19%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Poplar, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmatwr Emma Thrower (@Emmatwr) reported

    @TSB You’ve been having issues since 2018! This latest mess has been going on since Monday. My two closest branches have closed down… you’re making it very difficult to remain your customer.

  • MJCarnie Michael Carnie (@MJCarnie) reported

    @TSB @thomasjboulton Unfortunately this issue hasn’t been resolved, still can log in through the app or on my laptop?

  • claredownie1 Clare Downie (@claredownie1) reported

    @TSB I have tried to log on to system today and been having issues, requires to send otp states within 2 mins arrives 5 mins later once keyed in then it states another error has occurred! Do you have more issues today!

  • adam14323256 adam (@adam14323256) reported

    @TSB No I haven’t. It’s the same issue as everyone as was having last weekend maybe. Where it kept getting declined even though there’s clearly funds

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB as i still havent received my new card! Pret subscription blocked (minor i know but still isn't the point!), My Icould blocked too and now i cant access my work files on it..and i cant even travel into work because i havent got a bank card! - my boss will not be pleased 2/8

  • TheWonderChildd Danny Billson-Proctor (@TheWonderChildd) reported

    @TSB - I've completely broken my account, can't access online banking at all. Say's that my Sort Code and Account Number don't have an 'Active Contract'. What's going on? I just tried to reset my memorable information. Couldn't even get the texts through for it.

  • billynomates57 billy nomates (@billynomates57) reported

    @TSB But it just keeps happening again and again soon you will run out of sticking plasters to fix it. I would start your posts GROUNDHOG DAY the next time it happens ..... and it will.

  • wrxmanpaul Paul (@wrxmanpaul) reported from Salford, England

    @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

  • TSB_News TSB News (@TSB_News) reported

    On Fraud, Debbie highlights that @TSB is the only bank to disclose a full customer refund rate under its Fraud Refund Guarantee. She reports that over 40% of senior roles are now held by women. And @TSB is the only Bank to be accredited by the Good Business Charter.

  • jenclark1995 Jenny Clark (@jenclark1995) reported

    @TSB Sorted now but such a hassle! My fiancé is with bank of Scotland and never has any issues with his banking app…