TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Poplar, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent TSB Bank outage reports came from the following cities: Newham.

City	Problem Type	Report Time
Newham	Mobile App	1 month ago
City of Westminster	Transactions	2 months ago
Poplar	Mobile App	3 months ago
City of London	Transactions	5 months ago
Waltham Forest	Login	5 months ago
Hackney	Mobile App	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 16 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 44 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcHughes86 (@marc_hughes86) reported 6 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Paschal Ochang (@pascosoft) reported 8 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Poppy Fields (@Teresa2611) reported 10 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  alex martin (@jammyjennypokes) reported 12 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Ben Dover (@Bendover749) reported 14 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 18 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Michelle Cook (@MCOOK73) reported 18 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Skała (@Skalaprp) reported 21 minutes ago

  @emmah80 @TSB Having same issue

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 23 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Mareesham (@Mareesham) reported 23 minutes ago

  @TSB No it hasn’t, I still can’t access it!!