TSB Bank

Is TSB Bank down in Orpington, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Orpington, Greater London, England 01/13/2026 12:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Orpington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomCatford Website
United KingdomGravesend Login
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • pearcemarcus Marcus Pearce (@pearcemarcus) reported

    I’ve been a victim of a crime and subsequently had my identity stolen to which a substantial amount of money has gone from my account. @TSB fraud and customer service team have been a nightmare. Stay away if you want piece of mind your money is safe when your phone gets stolen.

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB I’ll ask him to try this when he’s home shortly. Although he has the app on his mobile, we’ll delete it and try again. Won’t he need log in details such as pin user name etc that you send when you first register for mobile banking? Which we don’t have hence the problem. Thanks

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB hello. Please can someone help me log into my 15 year olds account online, I’ve clicked all options and either says isn’t registered or isn’t an active account, when it very much is. Thanks

  • LinCorbell Lin Corbell (@LinCorbell) reported

    @TSB Hi Alex several things, advice re: savings - no branch available next phone appt 11/3. Been customer for almost 40 years and find TSB totally unapproachable and a bit patronising tbh.

  • RobertMulhern1 Robert Mulhern. (@RobertMulhern1) reported from Heckmondwike, England

    @TSB is there an issue transferring money between accounts, not allowing me to do it?

  • Bitterlaketrout Matt Senior (@Bitterlaketrout) reported

    @TSB Are you aware of any issues making instant payments to moneybox (who manage lifetime ISAs)? My partner and I are TSB customers and she has had her payments blocked

  • RealBenSibley Ben Sibley (@RealBenSibley) reported from Locks Heath, England

    Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

  • LynnKerr1982 Lynn (@LynnKerr1982) reported

    @TSB I can’t access my online banking no OTP is coming through either on the website or the app! Never had this issue before, what’s the problem??

  • WelshWench_xo Chloe R (@WelshWench_xo) reported

    @TSB hey guys, recently switched to yourselves. The switch was supposed to be completed by 15th, but I still can't access my direct debits on the app? Old ones I cancelled have been transferred and I need to cancel them.

  • zainta1978 Bryan (@zainta1978) reported

    @ChloeWD38 @TSB I had the same problem a few days ago, and I mailed their support, but nothing positive came of it (no response). Fortunately, I got referred to @07cybersecurity, who assisted me.