TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Orpington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Grego Farray (@GregFarray) reported 15 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 25 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 34 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginger Tucci (@Ginger_Tucci) reported 6 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  NUFC (@nufcscot) reported 9 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB

• 
  Paul (@My_Living_Hell) reported 13 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Lucy Dorrington (@TheParentGame) reported 13 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Lia♡⁶³ (@Lialvvzs) reported 14 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 17 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Vincenzosir (@Vincenzosir) reported 18 minutes ago

  Your Chat Function in your app isn't working? @TSB

• 
  Drew Mc (@DrewMcc07) reported 18 minutes ago

  @TSB can you confirm the app is down (again) ?

• 
  BumbleGirls (@TinyLionesses) reported 18 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Sam Durham (@IamDuzza) reported 19 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?