TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Orpington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 15 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 25 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Grego Farray (@GregFarray) reported 38 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky Shiny (@sparkyshiny) reported 6 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Nicole Barlow (@Nicole_Barlow1) reported 6 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Lawrence M-M (@prop_power) reported 8 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Simon Parry (@sparry951) reported 10 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  claire (@claire_1986w) reported 11 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Paul (@unsynq) reported 12 minutes ago

  What ******** are you lot playing at? I know you have scheduled maintenance tonight but why ******** is it at 9:55pm! It clearly states on the app and your website it's to start at 11:30pm.. You lot schedule more maintenance than a maintenance man doing maintenance. @TSB

• 
  Carolinejp (@cjp3063) reported 13 minutes ago

  @TSB is the app down yet again ?? Can't access my account yet again!!

• 
  jamie robertson (@pinkjockalypse) reported 14 minutes ago

  @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

• 
  Richard Hammond (@RichardArmley) reported 20 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Anaken Floodwalker (@arisp0gi) reported 20 minutes ago

  @TSB what’s going on now? Can’t access my account by app and web. Better announce if you are down instead of making your customers guess.