TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Orpington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 9 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 49 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 52 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kayleigh (@kaymetz85) reported 4 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  LaughingGravy (@LGravy15834) reported 10 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 11 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  Ben Dover (@Bendover749) reported 13 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Stephen Jackson (@ssjackson77) reported 14 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB

• 
  Beaker (@tracyd1801) reported 15 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 19 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Mareesham (@Mareesham) reported 21 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  MarcHughes86 (@marc_hughes86) reported 22 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….