TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near Hounslow, England

The most recent TSB Bank outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
London	Transactions	2 months ago
London	Login	2 months ago
Slough	Website	3 months ago
City of London	Mobile App	4 months ago
Wandsworth	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 11 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Straker Hair NW10 (@StrakerHair) reported 13 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 16 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 30 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 32 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Sours21 (@Sours211) reported 51 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  john murphy (@johnaze) reported 53 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 58 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  c (@bubcherubxx) reported 6 minutes ago from Edinburgh, Scotland

  @TSB not only App down my elderly dad unable to get cash from ATM tried 3 different ones, needs cash urgently and no Branch or Post Office near

• 
  ... (@LiverpoolLPL) reported 8 minutes ago

  @TSB @tsb WTF sort this right now I can use my card for transactions in store tried chip and pin to … can’t use my app to transfer money to get access to cash you absolute joke of a bank.

• 
  BrigadierUK (@brigadier_uk) reported 10 minutes ago

  This week’s bag of **** organisations: @TSB App not working for 2nd month-end running. Shambles. @ScotRail Consistently piss poor pile of ****. Embarrassment. @HantsPolice 7 officers nick and cuff a placid old soldier for a Retweet. ******* imbeciles. Absolute sack of ****.

• 
  Catie (@Caitlin63193929) reported 14 minutes ago

  @TSB Absolutely ridiculous!! The app doesn’t work more times than it does work. Got a list of people to pay from our business account and have to explain to them AGAIN that the banking isn’t working so they’ll have to wait!

• 
  Shaz (@shezRommy) reported 16 minutes ago

  @TSB Still not working what the actual hell is going on

• 
  Sophie Purse (@PurseSophie) reported 18 minutes ago

  @YorkshireCarly @itsBusterFox @TSB I came on to see if anyone else was having card issues. The transactions I’ve tried to do recently are declining and earlier this morning I had a large card payment duplicate but the payment hasn’t been received at the other end, so I’ll have to wait for them both to drop off.

• 
  Richard Brock (@HelpWithFOI) reported 20 minutes ago

  @tsb not just internet banking down, just embarrassed when card declined at vets

• 
  Jan Wilkinson (@janjanwilkie) reported 23 minutes ago

  @TSB Can you tell me why I cannot access my funds at all. Was able to buy bus ticket with my card on bus. Just had to leave all my shopping in Morrisons as I could not use my card at all or even go get cash out!

• 
  Rebecca Moran (@beckyhessey) reported 26 minutes ago

  @TSB We would like a time on when to expect these issues to be resolved? It’s been going on hours and you’re preventing people from paying their bills. If you’re not duplicating my payments you’re preventing my access to my own money. At this rate you won’t have any customers.

• 
  Niel Kenyon (@NielKenyon) reported 27 minutes ago

  @TSB It's payday and people cannot access their accounts, I hope you won't bounce any DDs as people may only have a certain window they can do their banking in. Sort it out this is FAR too often.