TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

• 
  Straker Hair NW10 (@StrakerHair) reported 4 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 32 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Clyde Blacks (@clyde_blacks) reported 47 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  smodfs (@smodfs) reported 51 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 1 minute ago

  @TSB site down. Need to make payments.

• 
  Keith Ambler (@keithbfc) reported 3 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Sam Reed (@tehreedy) reported 4 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Richard Hammond (@RichardArmley) reported 5 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Lee Hewat (@Leehewat28) reported 5 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Cameron Perry (@Cameronperry96) reported 11 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Sam Milne (@sammilne91) reported 12 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  Sazamatazz (@Sazamatazz) reported 15 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  LaughingGravy (@LGravy15834) reported 17 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 18 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.