TSB Bank

Is TSB Bank down in Hounslow, Greater London, England?

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hounslow, Greater London, England 12/06/2025 18:20

December 06: Problems at TSB Bank

TSB Bank is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (8%)

    Website (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Hounslow, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • davidcorbett74 David Corbett (@davidcorbett74) reported

    @AlexEllisWhite @TSB that's a terrible explanation. is that a personal account?

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Thank you for eventually fixing this problem. But, the lack of communication was extremely frustrating.

  • equalitywarrior 💥sarah guerra💥 (@equalitywarrior) reported

    @TSB i need proof or travel insurance cover from my premier account. I keep going around a loop where I get a password doc and it tells me I will receive a password separately but that doesn't arrive so I can't access the docs - pl help

  • reallynicefood Rebecca Benn (@reallynicefood) reported

    @AlexEllisWhite @TSB They are shocking did a similar thing with my other half, terrible service. Would try @NatWest_Help amazing service, even when abroad !

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I want an answer today. Sick of feeling like you guys don’t give a **** about me. If you listen to every phone call I’ve had you’ll understand why I feel how I do! Horrible horrible customer service!

  • jaybirdie1 The Pale King. (@jaybirdie1) reported

    @TSB Online banking is down again.

  • rednutgreen dude green (@rednutgreen) reported

    @TSB I'm getting Errsca02 on my laptop when trying to log in. Why is this happening?

  • BarbaraJGubbins Barbara Gubbins, CBE (@BarbaraJGubbins) reported

    @TSB #CustomerService is disgraceful - I am now at the end of my tether having spent the last week trying to sort out a fraud. They put you on hold then you go back in a queue and have to go through the issue again and again. I am in despair 😞

  • davidcorbett74 David Corbett (@davidcorbett74) reported

    @AlexEllisWhite @TSB crazy. I've actually had good service from TSB on personal and business accounts and like the online side but I know plenty who have had issues. The letter they've sent you looks very amateurish and not the language I expect would meet their corporate standards.

  • LornaBranton Lorna Branton (@LornaBranton) reported

    @AlexEllisWhite @TSB That’s dreadful service. They don’t deserve your money.