TSB Bank

Is TSB Bank down in Hounslow, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hounslow, Greater London, England 12/23/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Hounslow, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • forbeskj74 kate forbes (@forbeskj74) reported

    @TSB hello I am trying to pay off my credit card and can't do it in the tsb app. This is incredibly frustrating. Can you help?

  • PullarNeil Neil Pullar 🍋 (@PullarNeil) reported

    @TSB your customer service and staff are an absolute disgrace. Rude, arrogant and with an inability to listen.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB still having the 'update business details' problem. If I click 'continue' I get logged out. (this needs fixing!) I have to go in to update, then click 'back to my accounts' and hope. Please test and fix. Do not talk about cookies or caches.

  • Bottomworshipb1 Nadman (@Bottomworshipb1) reported

    @TiffanyNaylorxx @DommeLineCoUk @TSB Shut down again today for bullying a And harrassment

  • phildenk phil denk (@phildenk) reported

    @TSB given telephone number for branch because customer service couldn't assist. Calling said number for over 2 hours just to keep get automated msge - service just keeps getting worse!!!

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB don't know why you need a DM, I described what is happening. This has been raised before as a fault. Surely your technical teams keep a list of what has gone wrong and whether they fix it?

  • ajbling62 andrea wignall (@ajbling62) reported

    @TSB bloody awful customer service from the fraud team. Been rung about a dozen times but can’t get an answer from a human at TSB. Been on hold multiple times for nearly an hour!

  • chronomentary Chronomics (@chronomentary) reported

    @ayley26 @TSB @TradingStdsBlog Hi, I am very sorry about this can I please ask that you send us a Direct Message with your Order ID I will investigate this issue further. Regards, Darren Social Media Team

  • ha57gma Gayle Allan (@ha57gma) reported

    @TSB extremely disappointed to make a trip to a branch (not local - it’s closed) to be told no ‘counter’ works at the weekend so I can’t pay my bags of coins in, go to the post office or come through the week. Not exactly customer service to be proud of.

  • courtyardcandy Courtyard Candy (@courtyardcandy) reported

    @TSB Are you having difficulties with people not being able to log onto online banking as once again i cannot log in it doesnt seem to recognise the one time pass codes that you send me ??