TSB Bank down? Current status and problems in Hammersmith, Greater London, England
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
- Mobile App (46%)
- Transactions (21%)
- Website (17%)
- Login (17%)
Live Outage Map Near Hammersmith, England
The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Transactions | 1 month ago |
|
Waltham Forest
|
Login | 1 month ago |
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London
|
Transactions | 2 months ago |
|
London
|
Login | 2 months ago |
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Hackney
|
Mobile App | 3 months ago |
|
City of London
|
Mobile App | 4 months ago |
Community Discussion
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TSB Bank Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Sours21 (@Sours211) reported from Camden Town, England@TSB can someone help me please my debit card payment is declined
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Lisa Minot (@lisaminot) reported from Borehamwood, EnglandHey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Lisa Minot (@lisaminot) reported from Borehamwood, England@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️ (@brianpaddick) reported from Camberwell, EnglandLetter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Straker Hair NW10 (@StrakerHair) reported from Brentford, England@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Lisa Minot (@lisaminot) reported from Borehamwood, England@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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susan russell (@Sueruss55) reported@parkinette @TSB Hi Wendy can you do your supermarket shopping yet? I’m having the same problem. Is it with @Tesco ? I’m just wondering if it’s worth trying another supermarket.
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susan russell (@Sueruss55) reported@TSB And…. How many days later and your approve payment security system is still not working? Your advisors act as if it’s to do with individual accounts, it’s so annoying.
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susan russell (@Sueruss55) reported@TSB Thanks, I can’t find the information you provided on our Twitter thread. I will screenshot this in case I do decide to pursue a complaint. However, I’m sure the info is on your website. I said I wasn’t confused. But success, you have succeeded in confusing me haha.
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susan russell (@Sueruss55) reported@TSB I can only hope your security software is fixed within the 14 days you advise and we can draw a line under this. I would like you to consider my suggestion to make a public announcement that it is fixed. It’s awful having to keep checking.
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susan russell (@Sueruss55) reported@TSB No need to be sorry, there is no confusion. Your security software is blocking online purchases and you need to fix it. I have called your customer service department and they have logged the circumstances specific to me. This does not appear to have helped. At all.
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susan russell (@Sueruss55) reported@TSB No I haven’t. I want TSB to fix their security software. That is all. Not asking much.
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susan russell (@Sueruss55) reported@TSB Unable to order my weekly shopping from @Tesco have tried numerous times over a 24hour period. Friend unable to order shoes from @boohoo. Call centre staff pleading ignorance of the problem.
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Chris Jackson 💙 (@ChrisJacksonIAm) reported@TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice
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susan russell (@Sueruss55) reported@TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now
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susan russell (@Sueruss55) reported@TSB I know your job is to firefight, to make it look as if the bank is doing something. However, it is very tiring and time consuming for customers when you ask the same questions and request us to send screenshots. I know you know what the problem is.