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TSB Bank

TSB Bank down? Current status and problems in Hammersmith, Greater London, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 44% Mobile App (44%)
  • 24% Transactions (24%)
  • 16% Website (16%)
  • 16% Login (16%)

Live Outage Map Near Hammersmith, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 1 month ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago

Community Discussion

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TSB Bank Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot
    Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • marciabigg
    Marcia Bigg (@marciabigg) reported from Bolsover, England

    @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

  • JollyGoodWheeze
    Lorne Sausage (@JollyGoodWheeze) reported

    @TSB 'and we look forward to being part of Santander'? Look forward to losing your jobs? Wiping out 215 years of history? Erasing another institution from Scotland? I've been a customer for 56 years. I'm not looking forward to trawling other banks to get the same T&Cs at my age.

  • turnerslad1
    Andrew Turner (@turnerslad1) reported

    @TSB just had another fraudulant call about activity on my account… luckily i realised it was a scam… but im still going to have to take a morning off work to go into branch to make sure and to block the credit card i never ordered or wanted

  • turnerslad1
    Andrew Turner (@turnerslad1) reported

    @TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job

  • enellefj
    Taşa (@enellefj) reported

    @jollux_ @TSB Having the same problem. Did you ever get this resolved??

  • Pepper59569815
    Brigadoon 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Pepper59569815) reported

    @TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.

  • clairemenlove
    Claire Menlove (@clairemenlove) reported

    @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

  • AaronParekh
    Aaron (@AaronParekh) reported

    Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

  • II_BANDOS_II
    Road To Comp! (@II_BANDOS_II) reported

    @TSB are such a **** bank. Terrible customer interaction, their banking app is awful and they just cause nightmare after nightmare.

  • jollux_
    🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB I can get onto online banking absolutely fine, it's only the app which has the issue. It's now stuck on the processing screen after reinstalling again