TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 11 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Gallon73 (@Gallon73) reported 25 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 29 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 44 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Dan Barker (@DanPBarker) reported 45 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 57 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Love (@Nicola_Love) reported 5 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Etienne (@EtienneJS) reported 8 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  MBUR337 (@MBUR337) reported 11 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 11 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Jim Gardiner (@jimmyg1972) reported 15 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  Hannah Louise (@HannyLouKing) reported 16 minutes ago

  @TSB app down again!!!

• 
  Leanne Walsh (@LeanneLwalsh19) reported 17 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Joanne (@hain_joanne) reported 18 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 20 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Rebecca Catherine Viner (@Beckiviner) reported 25 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB