TSB Bank

Is TSB Bank down in Coulsdon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Coulsdon, Greater London, England 12/05/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Gorlinarian Howard Tyers BSc.(Hons.) Esq. (@Gorlinarian) reported

    @FrancesFinnShow @TSB Certainly less than five minutes for good, valued Customer Service. My biggest gripe is people/businesses who phone me and do not leave a message when I'm not able to answer the phone. Why did they phone me in the first place if they didn't want to talk??!!.

  • damhack d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported

    @TSB How do people who got their cards security blocked attempting to make direct payments during the outage get their cards unblocked? Card security staff say they have no access to the internal card services.

  • J___M___H Harrison (@J___M___H) reported

    @TSB Hi, an 0345 351 1692 number continues to call me and apparently is an authentic TSB Fraud number I did get a scam text message early this morning that my card had been blocked but after going into the bank this morning I found out that everything is fine. Could you help?

  • TezGO4 Tez (@TezGO4) reported

    @TSB 40 minutes on hold to fix a bank fault is quit a pisstake

  • damhack d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported

    @TSB @LC48659273 Let’s be honest, your robo-reply is nonsense. All customers are affected on all platforms because your internal card services are broken and you have no ETA on when they will be fixed. After 2 hours of trying to get through on the phone I was finally told the real situation.

  • Mickneal74 Michael neal (@Mickneal74) reported

    @TSB And with your issues and the whole system down, you returned my standing order !! Thanks for that . Got and email letting me know . Better not get any fees or any issues with my credit card (tsb)

  • getfitwithzahra Zahra Shah (@getfitwithzahra) reported

    @TSB why is there no one who appears to be able to help me locate my missing refund? @AmazonUK informed me they have refunded me. You tell me you can’t see the refund?I filled out the transaction dispute form required. Disputes tell me they can’t help & to call another number!???

  • JonRobe14060322 Jon Robertson (@JonRobe14060322) reported

    @TSB I have been charged twice on two separate items, is this a glitch? One has gone through and the original is till in my pending due to be taken out. what is going on? how can i resolve this?

  • hhughes370 Helen Evans (@hhughes370) reported

    @TSB Thanks but a stock answer isnt particularly useful. Just let your customers, who frankly see app and online banking issues monthly, know when we can expect our FULL accounts to appear again.

  • MlCHAELconnolly ⛳️ Michael (@MlCHAELconnolly) reported

    @TSB can you confirm that if I can’t pay my credit card balance today I won’t be penalised as it’s due to your mobile banking having issues?