TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 15 seconds ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Gallon73 (@Gallon73) reported 8 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Dan Barker (@DanPBarker) reported 15 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 37 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 38 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Dan Barker (@DanPBarker) reported 47 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 2 minutes ago

  @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

• 
  Paul (@unsynq) reported 3 minutes ago

  @TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.

• 
  Paul (@unsynq) reported 4 minutes ago

  What ******** are you lot playing at? I know you have scheduled maintenance tonight but why ******** is it at 9:55pm! It clearly states on the app and your website it's to start at 11:30pm.. You lot schedule more maintenance than a maintenance man doing maintenance. @TSB

• 
  Carolinejp (@cjp3063) reported 4 minutes ago

  @spammybitchface @TSB It has been down for some hours and now they put up they are doing essential maintenance- worst banking app

• 
  Anaken Floodwalker (@arisp0gi) reported 8 minutes ago

  @TSB what’s going on now? Can’t access my account by app and web. Better announce if you are down instead of making your customers guess.

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 9 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  davemac1976 (@davemac1976) reported 9 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 9 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 27 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Zarzar (@Zarzar792095) reported 28 minutes ago

  @TSB why is the app down again?