TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 14 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 15 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Dan Barker (@DanPBarker) reported 19 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 43 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 47 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Gallon73 (@Gallon73) reported 52 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 4 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Revatron (@D_Revatron) reported 10 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Phil Billingham (@PhilBillingham) reported 12 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Lawrence M-M (@prop_power) reported 12 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Martin (@MartinEshelby13) reported 15 minutes ago

  @TSB is the banking app down?

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 17 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 19 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Ben Dover (@Bendover749) reported 22 minutes ago

  @JJBmufc @TSB The website works fine

• 
  bex (@viewsofa42yo) reported 23 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  MarcHughes86 (@marc_hughes86) reported 25 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.