TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 19 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Gallon73 (@Gallon73) reported 22 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 26 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Dan Barker (@DanPBarker) reported 43 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 51 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Dan Barker (@DanPBarker) reported 55 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillMeg💙 (@Gillmeg) reported 7 minutes ago

  @TSB That doesn’t help the issue.

• 
  Simon Parry (@sparry951) reported 8 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Igor The Giant (@IgorGiant) reported 9 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Lia♡⁶³ (@Lialvvzs) reported 13 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  alex martin (@jammyjennypokes) reported 18 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Andy Harcup (@AndyHarcup) reported 22 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  jamie robertson (@pinkjockalypse) reported 24 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 26 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  MBUR337 (@MBUR337) reported 32 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  JaCm (@JaCm2000uk) reported 33 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers