TSB Bank

Is TSB Bank down in Coulsdon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Coulsdon, Greater London, England 11/22/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • izzetmuzzy1734 Jim 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@izzetmuzzy1734) reported

    @TSB I dealt with them yesterday and they referred me to the complaints team who referred me to customer services the stress and upset this is causing my mother is shocking

  • izzetmuzzy1734 Jim 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@izzetmuzzy1734) reported

    @TSB what a shocking service my mother has received after my fathers death absolutely appalling at a time when she needs the banks support

  • Hetti_Liz Heather Morris (@Hetti_Liz) reported

    @TSB block and suspend my account when I try to make a large transaction and then can’t even speak to anyone. Joke of a bank.

  • walkaboutwales Clive Busson (@walkaboutwales) reported

    Absolutely shocking tel service from @TSB internet and fraud depts. Lovely people in branch having to wait for 1 hr to get someone to respond and then they were totally inept and she had to call again! Another 40 mins. Been in branch 2hrs now while advisor trying her best!

  • costadelsohl Mark Sohl (@costadelsohl) reported

    Shocking Customer Service from @TSB firstly they block my Internet banking when I am trying to make an international payment(even though they sent me numerous texts to check it was me) no one contacts me. I have now been on hold for an hour and a half waiting to get thru.

  • MikeTheTrustee Mike (@MikeTheTrustee) reported

    Hi @TSB When will we be able to use the banking app to bank business cheques. Waited 25 minutes in queue at WB branch today. @LloydsBank have provided this excellent service for several years.

  • FriedMarsBar CountDuckula (@FriedMarsBar) reported

    @TSB I can't access my account via the app or web page on PC. This happens far too often.

  • Debbiecrosbie1 Debbie Crosbie (@Debbiecrosbie1) reported

    @mark_a_ellison @TSB Sorry to hear you have been having problems. I have asked the @TSB team to get in touch.

  • TSB_News TSB News (@TSB_News) reported

    Commenting on rising levels of fraud across the UK, @TSB's CEO, Debbie Crosbie calls for wider action to tackle the crime and cites collaboration as key. The article also reports on a @TSB customer protected by @TSB's Fraud Refund Guarantee who fell victim to investment fraud.

  • _lyn5ey Lynsey (@_lyn5ey) reported

    @TSB “This branch is open on a Saturday to help you get the best from your account. Our counter services will not be available in this branch on a Saturday” Does this mean on a Saturday I cannot come in branch and request an adhoc statement/move money?