TSB Bank

Is TSB Bank down in Coulsdon, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Coulsdon, Greater London, England 11/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BreeFoster698 B R E E F O S T E R (@BreeFoster698) reported

    @TSB why is it so difficult to actually speak to a human …this is ridiculous and terrible customer service

  • AnnieMurray Anna Murray (@AnnieMurray) reported

    Customer service shout out to @TSB - especially Liz who took my call. Couldn’t work out why a card I’d paid off had incurred a penalty. We realised there had been a fraudulent transaction. Fraud report raised + resolved within minutes. Friendly, reassuring, great to deal with 🙌🏻

  • LeeLucas1990 Lee (@LeeLucas1990) reported

    So after following the steps in the above from @TSB I now cannot log in to my account at all from my mobile. Honestly the worlds worst bank and I trust them with my money. Beyond a joke!

  • whisper_thief whisperthief (@whisper_thief) reported

    @TSB farcical stuff from yet again. Errors in login, advice to reset passwords and still it doesnt work. This is the final straw, after 20 years Ill be taking my personal and business banking elsewhere

  • GavinGerrard1 Gavin Gerrard (@GavinGerrard1) reported

    @TSB When you click select recipient it opens a box which you have to scroll down to read but if you scroll down it automatically closes

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @dr_senior1 @TSB Wow, that’s appalling. Have you raised a formal complaint? I just have. The customer service is appalling.

  • equalitywarrior 💥sarah guerra💥 (@equalitywarrior) reported

    @TSB i need proof or travel insurance cover from my premier account. I keep going around a loop where I get a password doc and it tells me I will receive a password separately but that doesn't arrive so I can't access the docs - pl help

  • Ellieaggie1 Ellie (@Ellieaggie1) reported

    @TSB I'm trying to log in to my online account and it's simply not sending the OTP out to either of my numbers. Why is this down again?

  • wedgie741 kev wed 🟢 (@wedgie741) reported

    @whisper_thief @TSB Im glad its not just me. Ive tried 3 different web browsers and 2 different laptops still getting incorrect username or password errors. Really losing all confidence in @TSB as its one thing after another, its ok for a few months then it starts again

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?