TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent TSB Bank outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transactions	2 months ago
City of London	Mobile App	4 months ago
Catford	Website	8 months ago
Bermondsey	Mobile App	1 year ago
Bexleyheath	Transfer	1 year ago
Bexleyheath	Mobile App	1 year ago

Community Discussion

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TSB Bank Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 22 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 48 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Barlow (@Nicole_Barlow1) reported 4 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 6 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Joanne (@hain_joanne) reported 7 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Paul (@unsynq) reported 7 minutes ago

  What ******** are you lot playing at? I know you have scheduled maintenance tonight but why ******** is it at 9:55pm! It clearly states on the app and your website it's to start at 11:30pm.. You lot schedule more maintenance than a maintenance man doing maintenance. @TSB

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Stephen Old #FBPE (@StephenOld) reported 9 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Katie (@paterson_07) reported 9 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  JacquiB (@tripsfantastic) reported 10 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Stephen Old #FBPE (@StephenOld) reported 13 minutes ago

  @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 14 minutes ago

  @rich1903dandy @TSB Because they’re sheisters. Terrible tech & terrible treatment of customers (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020