TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	2 months ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 3 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 4 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Grego Farray (@GregFarray) reported 12 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 12 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Ian Hankins ✝️ (@amgrumpy) reported 16 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  john murphy (@johnaze) reported 16 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Sours21 (@Sours211) reported 33 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 39 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Gallon73 (@Gallon73) reported 47 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 51 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karly Everley (@KarlyEverley) reported 5 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Lilith Tuylor (@lilith15016) reported 6 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Tony Drake (@TonyDra61431085) reported 21 minutes ago

  @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

• 
  Graham Teale (@GrahamTeale) reported 21 minutes ago

  @TSB you blocked my card, then unblocked and approved transaction. Then immediately blocked my card. You rang twice just for two seconds with no caller id. Customer Service states same thing, will call within 24 hours . Very poor service. Get your act together

• 
  Helen May (@Nito_Onna_Helen) reported 23 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Dwayne Pipe (@DwaynePipe19584) reported 25 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  Igor The Giant (@IgorGiant) reported 25 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Sparky Shiny (@sparkyshiny) reported 31 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Alex Jones (@dr_besty) reported 32 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Sparky Shiny (@sparkyshiny) reported 34 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP