TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greenwich, England

The most recent TSB Bank outage reports came from the following cities: Newham.

City	Problem Type	Report Time
Newham	Mobile App	2 months ago
Poplar	Mobile App	3 months ago
City of London	Transactions	5 months ago
City of London	Mobile App	8 months ago
Catford	Website	1 year ago
Bermondsey	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 3 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 53 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Gardiner (@jimmyg1972) reported 2 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  jamie robertson (@pinkjockalypse) reported 3 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Ginger Tucci (@Ginger_Tucci) reported 9 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  E. J. Gill (@suzycoos) reported 9 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Minter79Man (@Minter79Man) reported 11 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Pam Cull (@catsPam12) reported 16 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Keith Ambler (@keithbfc) reported 19 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  claire (@claire_1986w) reported 21 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 22 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Helen May (@Nito_Onna_Helen) reported 23 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.