Virgin Media Outage Report in Broadbridge Heath, England

Problems in the last 24 hours in Broadbridge Heath, England

Virgin Media signals over the past 24 hours, with local activity from Broadbridge Heath, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Broadbridge Heath, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Guildford, Burgess Hill, Crawley, and Dorking.

City	Problem Type	Report Time
Redhill	Internet	3 days ago
Redhill	Internet	7 days ago
Guildford	E-mail	12 days ago
Burgess Hill	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broadbridge Heath, England

Latest outage, problems and issue reports in Broadbridge Heath and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 4 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  _jarl_ostensen (@psjarlo) reported 8 minutes ago from Guildford, England

  @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

• 
  Nick Batch (@WashedBatch) reported 11 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  Tracey Franklin (@Traceywith_an_e) reported 15 minutes ago from Redhill, England

  @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

• 
  Christine Smith (@RoughieSmith) reported 16 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them

• 
  Jeff Webber (@jettypaul71) reported 16 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  korondi joco (@korondijoco) reported 17 minutes ago from Crawley, England

  @virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?

• 
  JAKE (@JAKES_PHOTOS) reported 20 minutes ago from Redhill, England

  So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

• 
  Geoff Low (@iamnotthelotus) reported 23 minutes ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

• 
  Lisa 💜💜 (@Mrs_Spurs_1882) reported 25 minutes ago from Horley, England

  @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

• 
  Daniel Saunders (@danjsaunders) reported 29 minutes ago from Guildford, England

  @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

• 
  Tony Woodley (@zimoza90) reported 37 minutes ago from Burgess Hill, England

  @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

• 
  _jarl_ostensen (@psjarlo) reported 38 minutes ago from Guildford, England

  Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

• 
  Kim Ronaldson (@rattyliveshere) reported 39 minutes ago from Guildford, England

  Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

• 
  Dean Woods (@deanwoods) reported 44 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  korondi joco (@korondijoco) reported 48 minutes ago from Horley, England

  @virginmedia Can that diagnose problems with the router?

• 
  Stuart Ross (@sturooo) reported 58 minutes ago from Guildford, England

  @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

• 
  Charles Brittain (@CharlesB2T) reported 59 minutes ago from Burgess Hill, England

  @virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.

• 
  1Down5Up (@BinaryWheels) reported 59 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  Angie💙 (@Angelaf61260621) reported 59 minutes ago from Redhill, England

  @virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Grace (@Beastial_Maggot) reported 6 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Campfire Gin (@campfiregin) reported 6 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 8 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Colin (@Colinmc7t) reported 9 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  Craig (@wolve585) reported 11 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  Andy Cave (@Andycave) reported 17 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  Crystal Q (@MizzCQ) reported 18 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  Kevin B (@kevgasandhtg) reported 18 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  Rach A (@Rach_EL_1982) reported 20 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  karl heaney (@karlheaney1978) reported 24 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

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