Virgin Media Outage Report in Middleton Cheney, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton Cheney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton Cheney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton Cheney, England
Latest outage, problems and issue reports in Middleton Cheney and nearby locations:
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
Does @virginmedia have something against @Channel4? I’m getting severe pixilation on this TV channel. This pixilation problem has been occurring for too long.
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Gem
(@Gem10708295) reported
@virginmedia can you tell me how to contact virgin media to report a fault been holding for hours no answer. I have completed all service checks unplugged equipment for 20 secs, left it to restart for 10 minutes but still not working! No picture or sound! Please repond!!
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.
(@uktalkfootball) reported
@virginmedia hi, our WiFi router today, we tried connecting but no luck. Apparently you guys need to activate it, would you be able to help? Thank you
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Ade Krumins
(@adekrumins) reported
@virginmedia 3 months of wi-fi dropping at least once every day. Impossible to speak to anyone. No replies to online forms. Started a message chat at 11am and after waiting 2 hours put in another queue. It's now 7pm and no help - your customer service is a disgrace
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Nichola Blush Boutique
(@xcrazydiamondsx) reported
@virginmedia are beyond a joke my broadband is so slow and trying to speak to someone is ridiculous they need to sort themselves out cant see how Covid is stopping them from answering phones or live chats 😡😡😡
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kathryn orr (kate)
(@1kathrynorr) reported
@GregAJDavies @virginmedia Completely understand nearly 12 months without service and the notes state even though the beginner tried his best to resolve in our home that the service wasn’t an issue. Why would we pay BT as well as Virgin if it worked ??
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kathryn orr (kate)
(@1kathrynorr) reported
@virginmedia 12 months I have paid for a service that doesn’t work in my home. Your technical team tried to install an old router in Jan but you wouldn’t permit. Customer Care then duped us into trying a different speed with no extension and guess what they tied us in!
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connor
(@ConnorBryant08) reported
@virginmedia I have also requested for the names of each colleague who has handled my issue as I have waisted at least 6 hours of my time and 3 of them failed to arrange a simple call back
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Robert Starkey
(@robertsstarkey) reported
@virginmedia every time I sit down for my evening meal I seem to be receiving unwelcome calls from virgin media trying to sell me packages that I have not asked for - would you just please stop this now- maybe time for a new supplier...
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Jack
(@DecipherJB) reported
@joeycss @Obtained_DaNoH @virginmedia Virgin customer service is poo. City fibre are installing 1k/1k in my area atm am praying it comes available soon