Virgin Media Outage Report in Middleton Cheney, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton Cheney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton Cheney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Middleton Cheney, England
Latest outage, problems and issue reports in Middleton Cheney and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AngusMacLeod92
(@ALeod92) reported
@virginmedia I called your useless customer service and told them of my cancellation. I was told I need to be "transferred to the right department", when I chose the right options when calling you. This is a scam and I recorded the call. I have given you my notice. 1/2
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Michaela Moher
(@MichaelaMoher) reported
@davefox @virginmedia Mine is fine now. Had no problems before so was surprised that it was down for about an hour this morning like you around 10am. I saw on a Carshalton community Facebook group that people in SM5 were also having problems so we are not alone. I hope your connectivity improves asap.
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James Whittingham
(@JFWhittingham) reported
@virginmedia @virginmedia are a joke. “Ring this number to cancel” ... “sorry, we’re busy and can’t take your call. Goodbye”. I’m on day 33 of ringing them daily and month 5 of having internet that doesn’t work. Looking forward to their stock “Sorry. Have you spoken to us yet?” response
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Dan Pawley
(@DanPawley) reported
@virginmedia is it legal that you won't allow customers to cancel channels??
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
.@sky not impressed - as a new customer awaiting an install you texted me and asked me to call you. Spent over half an hour on hold, no information online on my new account and none of your social media teams are equipped to help. Should I cancel and stay with .@virginmedia?
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☰
(@mooneylfc12) reported
Apparently even getting a response off the twitter team is as efficient as using the phone or website. Worst customer service I have ever experienced @virginmedia
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Carole Anne Hamill
(@Khasakstan) reported
@virginmedia what terrible customer service.. I moved home instead of moving me you gave me a new contract charging me 37 pounds more a month. Tv not working phone the same cant talk to anyone. Been on chat waiting for two hours already today
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william harvey
(@Willharvey75) reported
@virginmedia So you can’t DM the phone keeps cutting off after being on hold for hour, so how do I actually get hold of someone to cancel ?
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Christian Smit
(@CSmit77) reported
@virginmedia @richardbranson and once again the internet is down in Oxford. Come on. You keep telling everyone about customer service awards, what about just service awards. happy to take monthly payments but went internet is down, then it is sorry.
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Bethan Francis
(@bethanfrancis1) reported
@virginmedia I’ve spent hours struggling to get through on the phone for the past 2 days and have just been cut off. Don’t have time to try again with a newborn baby. Can anybody help cancel my account?