Virgin Media Outage Report in Middleton Cheney, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton Cheney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton Cheney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middleton Cheney, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Chipping Norton.
| City | Problem Type | Report Time |
|---|---|---|
 Chipping Norton |
Wi-fi | |
| Chipping Norton |
Total Blackout | |
| Brackley |
||
| Banbury |
Internet | |
| Towcester |
Wi-fi | |
| Bicester |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Middleton Cheney, England
Latest outage, problems and issue reports in Middleton Cheney and nearby locations:
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie J Halley
(@SammieJHalley) reported
@virginmedia I had a payment agreement and extension due to my bill being higher as I upgraded. I have the message confirming payment plan for 26th. All my services have been suspended and nobody will help me. I have the message here agreeing this and I can’t believe nobody is helping
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ibrahim
(@ibrahim_gts) reported
@virginmedia I’ve called since then & notified various teams on the following dates - 17th,19th,20th no one is taking accountability and numerous occassions i have requested to have my complaint escalated to a senior manager or case handler. I’ve outlined I’m not happy to close the complaint
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Robin haughan
(@robin_haughan) reported
@virginmedia So what’s the plan for correcting this - I have a mobile phone number which I need and it has not been working for 8 weeks I need to know what actions are being taken to resolve the issue and by when as being patient is getting me nowhere
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MJ L
(@mjlclocky) reported
@virginmedia Yeah …after some 20 years, even from NTL days, price just keeps creeping up….I’m going to try another provider after the latest price increase. I tried ringing in but was a long delay. I don’t have a landline. So wish there was an option to cancel online.
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Emily
(@emjandrew) reported
@virginmedia Maybe you should invest in employing more people so that the wait time isn’t 4+ hours to get help!? Just a thought
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Lee chamberlain
(@Leechamberzzzz) reported
@virginmedia Hello, I did call your team on Thursday 13th and was told it was all sorted. Yet I’ve received more emails and I called today and they would not help me, can someone who knows what they’re doing please contact me? Preferably management , thanks
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Joshua Daniels
(@danz04) reported
@virginmedia can you please get in touch with me, Was on hold for over an hour and then the phone cut of, third time that has happened in a week, it is impossible to get in touch with you to fix problems with your shoddy internet!
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Sorina
(@SorinaA27) reported
@virginmedia #virginmedia !!! waiting for HOURS just to cancel a service ! and then being asked the same stupid questions by different agents! it's unacceptable!! get more customer service, or just put a CANCEL SERVICE button on the web account!
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Ola Aweo
(@OlaAweo) reported
@virginmedia My bill is consistently incorrect and has been for the last 4 months. Different advisors have tried different things to fix it but each month when it is generated I need to contact CS to rectify it.
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Sorina
(@SorinaA27) reported
get more custome service #virginmedia waiting for hours just to cancel a service is unacceptable! just out a CANCEL SERVICE button on the web account!