Virgin Media Outage Report in Chipping Norton, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chipping Norton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chipping Norton, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Chipping Norton.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chipping Norton, England
Latest outage, problems and issue reports in Chipping Norton and nearby locations:
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Bill Butcher (@wcbutcher) reported from Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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David Brimson (@Brimson1) reported from Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Mr_Howson (@Mr_Howson) reported from Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Gillian Haley (@gill_haley33) reported from Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Amber 🖤 (@macer_amber) reported from North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Bill Butcher (@wcbutcher) reported from Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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PDog (@P1perdog) reported from Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Kirk (@kirkknowles121) reported from Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Kirk (@kirkknowles121) reported from Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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David Brimson (@Brimson1) reported from Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia down in oxford again. Ox2 8pg
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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QPHS Maths 💙 (@QPHS_Maths) reported
@virginmedia We cannot login as we don’t have the password, also the internet is not working- really just want one of your people on the phone to access the account and sort the problem...
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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John Hunt (@J0hnHunt_) reported
@virginmedia a new VM customer really need to speak to someone about boosters urgently, all numbers saying busy and try again later
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Bill Leigh (@billleigh) reported
@virginmedia yet another company that doesn't understand customer service, or does but isn't bothered.
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Audrey Lim (@alimskim) reported
@virginmedia I’m being overbilled and your extremely poor and incompetent customer service can’t help 🤬
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Lubaba 🇧🇧🇹🇹🇵🇸 (@lubabakhalid) reported
My internet has been down since 8am. @virginmedia what is happening and why is it down?!?!?!
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Simon Turner (@simpology81) reported
@virginmedia been on hold twice for 40+ minutes. Customer service is awful & the last person I spoke to told me I failed verification despite me knowing I got it all right. She was extremely rude to me & refused to help. Why are you so desperate for me to cancel my subscription?
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Noviem (@noviem12) reported
If Virgin media net does not improve and they don't support us the guess we need to go to the next level
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Thomas Millar (@croupieruk29) reported
@virginmedia I tweeted you at the start of January and filled in a case on the virgin media website. Complaint ref C-090121579 which they have closed because they couldn't get in touch with me. I have no access to a phone so can't call as told to do.
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Brian Kirker (@KirkerBrian) reported
@virginmedia Yes on the app. Its a compete diaster. By time someone comes back to you. Everything has to be explained again. Then u get someone new. We left it we want contract cancelled. Guess what no reply. This has been going on for 10 days. If u can help it would b appreciated