Virgin Media Outage Report in Chipping Norton, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Norton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chipping Norton, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chipping Norton, England
Latest outage, problems and issue reports in Chipping Norton and nearby locations:
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Promises Rust
(@PromisesRust) reported
@virginmedia Anyway, would you tell me the correct contact details to escalate this to an official complaint as I asked three times in the whataspp thread and no-one gave us the info? I think the log of this thread needs to go to the regulator to see how bad it was.
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Promises Rust
(@PromisesRust) reported
@virginmedia Cancellation could take a few seconds (a cancel button on virginmedia account page), a couple of minutes (an email address) so the fact that cancellation is such a long, expensive and painful process is a deliberate choice by Virgin. So they need to be stopped.
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p a z
(@pxzpazpxz) reported
@virginmedia actually no, you shouldn’t be asking, it’s none of your business but since we’re here already: I can’t hear. gonna help me cancel it now?
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Edward Blunt
(@EdwardcB1968) reported
@SueSuezep @virginmedia ..? Poor customer services..?absolutely no loyalty to existing customers especially ones of 30 years.. new customers massive monthly savings on broadband, old customers pay full price
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Promises Rust
(@PromisesRust) reported
@virginmedia .@ofcom must surely be aware how difficult Virgin make cancellation. All they need to do is require internet providers to have cancel button on website like almost all online subscription companies do. I can't even escalate to .@ofcom as Virgin refuse to start complaint process.
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Promises Rust
(@PromisesRust) reported
@virginmedia Sure, we went through that for 5 hours, pinged between the same person more than once, security checked successfully multiple times until the final person decided we had failed the latest check and terminate the thread.
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Gerard Barden
(@PaddyV4) reported
@virginmedia Thank you - i appreciate the reply. Nonetheless there has been an intermittent issue for weeks, if not months. Given inability to fix this over that time, I’m honestly pretty low on confidence and you have this in hand.
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🍃⭕️protector of frogs🍃
(@fay_jon_) reported
@virginmedia had your customer retention team literally hang up on me when they said they put me through to the cancellation team? Spent an hour trying to get through, and now I have no way of actually cancelling my contract. Feel like I’m being mugged
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vincent ruscoe
(@Shogunduckula) reported
@virginmedia No error message, the app just closed down on all devices
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𝕴𝖒𝖔𝖌𝖊𝖓
(@ImogeenCooper) reported
@virginmedia This happens at least once a week and nothing has been done. We have made phone calls etc. We want out of the contract if you are not providing us with the service we were promised by signing an agreement with you.