Virgin Media Outage Report in Banbury, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banbury, England
Latest outage, problems and issue reports in Banbury and nearby locations:
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Bailey
(@Kerrrrrrryl) reported
@YodelOnline absolute shocking customer service!! No regard for anyone!!! @virginmedia Please sort this out!!! This kind of service isn't doing your company any good either!!!!!
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Andy Simpson
(@aiusepsi) reported
@virginmedia I'd post a screen recording of the whole terrible UI experience, but it shows my account details for a fraction of a second before breaking itself. I can DM it to show just how awful this website is.
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Ewen Cairns
(@EwenCairns) reported
@virginmedia @O2 Anyone thinking of joining don’t. Just don’t. Worst customer experience ever. You can’t join O2 on this if you previously were an o2 customer previously unless you use a new email address. Total joke and waste of my time.
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marc swann
(@BrokenMarc316) reported
Sorry @virginmedia. But you having people call who can speak English to offer deals. Don't mean to sound rude but. If your offering deals. The person calling needs to be able to be understood by the person on the phone
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Ria Tonge 🇺🇦
(@iwantcandy82) reported
@virginmedia Well considering my entire street have the same issue, I think its pretty clear its not my hub causing the problem. Will just have to wait and see then I guess. Not great service really
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david coe
(@thecoemy_ster) reported
@AskPS_UK hi there sorry to bother you , but I’m having major issues with my PS4 I do a network test and I keep getting PlayStation network failed . I do have a new virgin media router but they have assured me that the issue with the smart Wi-Fi has been resolved , so no idea ???
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Gerry Ó hAnluain 🍀
(@OHanlonG) reported
@virginmedia Hi LS I phoned you guys last week as you sent this in a letter. However, and please correct me if I'm wrong, you no longer have a customer facing complaints dept. The the advice was... To raise a new complaint about the complaint you just closed. It really is beyond laughable
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Julie Shortland
(@julie_shortland) reported
@virginmedia terrible customer comms sending me an email thanking me for making changes to my package. When I called to query - it was actually you who made the changes without my knowledge & without explanation: my package had expired. How hard is it to give correct info???
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Ant
(@AnthonySwinhoe) reported
@virginmedia Can you supply an email address to make a complaint
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scott gray
(@scottyg1888) reported
@virginmedia can some1 from this godforsaken company explain to me why iv been waiting for 5 day for 2 mobiles and been told multiple different excuses as to why they aren't with me ..and the 2 activating the pak codes on them .now leaving me with no service from my old supplier