Virgin Media Outage Report in Brackley, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brackley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brackley, England
Latest outage, problems and issue reports in Brackley and nearby locations:
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lorna Taylor
(@LornaTayaz) reported
@virginmedia I don't have a new package but hasn't stopped you charging me ... I have moved to and paying sky cause you can't help your returning customers I've been with you for 25 years but wouldn't give you a 1star rating .. absolute horrendous all I wanted was a deal on my new contract!
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Mark Kidley
(@MarkKidley) reported
@O2 @O2 So, I got one of your SIM cards with my Virgin Media account, but when I try and log in to MyO2 I get a "Your O2 Account has not been activated" error, resetting password etc doesn't help, the account isn't active.
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Flangetastic!
(@DanHewitt_) reported
@virginmedia The complaint was logged just under 2 weeks ago now (C-210622454) and although you mention "up to" 31 days for a response, I do not have that time as need to sort out other options. It's not being taken seriously.
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phil_wight
(@Exracerman) reported
@VirginMedia 5 people from VirginMedia have told me they can't help or will phone me back and they havn't. So a week ago I wrote a letter to Lutz Schuler CEO and he or his team havn't replied either. Can someone in charge please contact me and help me sort my problem.
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Robert Wastell
(@RobertWastell) reported
@virginmedia Quick update. Another email with another £ pm service price. Email telling me my sim phone is transferring to Cable Data £24 pm (I’m switching to O2 with Volt btw- Sim arrived). Text message “we are coming to collect your kit”. Awaiting call from VM. 🤦
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Jake March-Jones
(@jakeleopold) reported
@virginmedia 20 devices in my home have poor signal connecting to my hub 4.0. Solution for this according to your help page? Move devices closer… my TV is about 1 meter away. And what am I supposed to say to my son? “Yeah if you want to use Wi-Fi on your phone, you’ll have to
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Lord Butcher Of Hougun
(@BarryLButcher) reported
@virginmedia I need to speak to a human please I keep getting sent links to the website but that won’t solve my issue what are your hours of business this weekend
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phil_wight
(@Exracerman) reported
@virginmedia Go to these complaint ref numbers C-020722169 and C-090622759 both live
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Lady Linda Christie #SlavaUkraini 🇺🇦🇺🇦🇺🇦
(@Catwomanx6) reported
@virginmedia I have a life! I'm a volunteer driver and have elderly and disabled passengers many times a day. I cannot hang on for days. I want to leave VM after over ten years. Let me do so! Or shall I simply cancel my Direct Debit?
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John Beckford
(@JohnBeckford) reported
@virginmedia Thank you, I eventually got through to a human being - took about 45 minutes which is pretty awful! I was concerned about the cost of service provision which has now been resolved.