Virgin Media Outage Report in Brackley, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brackley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
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Virgin Media Issues Reports Near Brackley, England
Latest outage, problems and issue reports in Brackley and nearby locations:
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Long
(@Cathy_TwoHalves) reported
@virginmedia No I’ve been busy finding another Ethernet cable so two of us can use the internet at the same time. I don’t really see what use posting on your forum is? Your staff have already told me they can’t fix it
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Luan
(@luby46hotmailc1) reported
@virginmedia I’ve spoken to them a number of times and there are no known issues. We’ve almost just been given a huge bill hike so looking at other providers at the moment.
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Mtuli
(@manutuli2) reported
@virginmedia you increase price, make false promises and then backtrack. Poorest customer service, keep on HOLD for hours. #virginmedia My official complaint in series of tweets following:
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Daniel Hill
(@DanielHill21) reported
@virginmedia Wanting to cancel my package as I’ve moved out of the address, but the situation is difficult
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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Ian Wooding
(@woodingian1) reported
@virginmedia Fill out what details it just your web page. We don’t know login details they’d have never been done. All I need to know is can you cancel the service. I don’t know what more you need to know
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Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Emma
(@emma5jackson) reported
@AndreaVasey67 @virginmedia @VirginMoney I agree with Andrea. I just had a very unpleasant conversation with Daryl. I found him to be argumentative, patronising, unsympathetic and unwilling to help. Hilarious that he ended the conversation with “anything else I can help you with”, as if he actually resolved my issue.
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Harleen
(@_Harls) reported
@stevie_baby89 @virginmedia @MartinSLewis The absolute worst
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Mohamed4515nur
(@mohamed4515nur) reported
@virginmedia they ask me if this doesn't happen I get charged. The way I was spoken to on the phone was very unprofessional and I'd rather pay more for another provider than use the useless customer service of virgin media