Virgin Media Outage Report in Bicester, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bicester, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Matt14016816) reported
@virginmedia Thank you. The router originally kept dropping Internet on WiFi. Technician split it between 2g and 5g. 5g is now unstable and 2g doesn't transmit Internet. Customer service told me your routers don't gaurentee any Internet on wireless and wouldn't listen that it didn't work.
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Leanne
(@LeanneGx) reported
@virginmedia It says there is no known broadband issue in my area. So surely my connection shouldn't keep cutting out
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Omer Cavusoglu
(@grungium) reported
@virginmedia been trying to cancel contract for 2 days as moving home (not switching/moving broadband) but impossible as lines are busy + not picking up. there has to be another way to cancel a contract if cust. serv. unable to pick up calls instead of holding customers hostage?
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Eats
(@LastQueenL) reported
@virginmedia please follow me so I can dm. Terrible customer service at VM, I have been over charged on my bill for 3 months and was told there’s nothing they can do. My complaint: C-0102212130 was opened and closed on the same day not acknowledged what so ever
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lucy 🌙
(@Lucy_Atkinson) reported
@virginmedia after getting in touch last night and being told i’d be connected to an advisor (never happened), i’ve now been waiting on hold for 75 MINUTES, after also being told the waiting time was 30 seconds, and also after being connected on a silent call, classic virgin
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Róisín Duffy
(@RoisinMDuffy) reported
@virginmedia Thanks, I did all this twice on the phone over the past few days and am working all day so am not able to turn on and off the hub a lot. The problem is that the internet constantly cuts out. Is there a way you can book a technician for me now over chat?
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Eats
(@LastQueenL) reported
@virginmedia I would like to make a complaint about the advisor I spoke to yesterday as he did not log my complaint properly and was very unhelpful, please help me to do this.
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CAS1985
(@squigglepop) reported
@virginmedia Very very slow internet on all devices. Have tried turning it all off and on again. No reported issues locally
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Alvillyn
(@althae22) reported
@virginmedia Hey Virgin, how's it possible that your customer support is getting more appalling than it already was? I need to change my direct debit date and can't contact you...