Virgin Media outages and service status in Bicester, England

Problems in the last 24 hours in Bicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bicester, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, and Kidlington.

City	Problem Type	Report Time
Oxford	Internet	6 hours ago
Buckingham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Katharine Fellows (@KatieFellows1) reported 6 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  movenicely (@movenicely) reported 7 minutes ago from Oxfordshire, England

  @virginmedia No problems so far today so fingers crossed

• 
  Bill Butcher (@wcbutcher) reported 8 minutes ago from Kidlington, England

  @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

• 
  Amanda Davies (@AmandaD00131015) reported 14 minutes ago from Oxfordshire, England

  @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

• 
  Mr_Howson (@Mr_Howson) reported 15 minutes ago from Banbury, England

  @TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.

• 
  Andrew Daly (@ellejack1824) reported 19 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Melisa Soto (@Melyclassy) reported 21 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Rob H&ynes (@RobOnABike) reported 30 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 31 minutes ago from Oxford District, England

  @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

• 
  Stuart Crook (@StuPCrook) reported 37 minutes ago from Oxfordshire, England

  @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

• 
  F de Federico (@FedeFruinque) reported 39 minutes ago from Oxfordshire, England

  Does anyone is having issues with @virginmedia around #Oxford today???

• 
  Stuart Crook (@StuPCrook) reported 40 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Roxanne Selby (@roxanneselby) reported 40 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  Melisa Soto (@Melyclassy) reported 40 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Amanda Davies (@AmandaD00131015) reported 43 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Suzanne Gorham (@SuzanneG1996) reported 45 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Bill Butcher (@wcbutcher) reported 47 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  Bill Butcher (@wcbutcher) reported 51 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Roxanne Selby (@roxanneselby) reported 52 minutes ago from Oxfordshire, England

  @virginmedia problems in OX2? No internet here

• 
  Michael North (@mickthenorth) reported 56 minutes ago from Oxfordshire, England

  @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 8 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  It's Ahmad (@AhmadX_Official) reported 9 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Charles Forsyth (@charles_forsyth) reported 10 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  TubzNetz (@TubzNetz) reported 10 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  don (@DonWAFC2) reported 15 minutes ago

  @D4N7O @virginmedia Not working here as well ffs

• 
  dawnieC (@CorkinDawn) reported 18 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Chef Paul (@ChefPaul41) reported 18 minutes ago

  Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.

• 
  Shaun Riley (@shaunriley1954) reported 19 minutes ago

  @DarcKni68649817 @virginmedia I had that and I have been a customer since before ntl!!

• 
  Gary (@gazi1684) reported 20 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  Heathcliff (@heathcliffom) reported 26 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult