Virgin Media Outage Report in Bicester, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bicester, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Bicester |
Wi-fi | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zoe skelton
(@ZoeMrrck) reported
@virginmedia 2 days on & still no further forward. Your call centre are being completely useless. We are being told engineers are coming & no one turns up daily!! Surely someone can help us? We are getting nowhere & your complaints process is useless!
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Shannon Shiell
(@ADSZumbaGlasgow) reported
@virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!
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Amy Jones
(@AmyJones51) reported
@virginmedia I have checked there and it states there's an intermittent signal issue that should be fixed within 24hours!!!! Where the compensation? I'm fed up your Internet does this all the time, I would like to raise this as a complaint it's barely even an Internet service at this point
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Paul Gough
(@Gough13Paul) reported
@andym1908 @skytv Andrew, if you want to join Virgin media we have some great deals on and I can help you get referred through staff referrals and you might even save more money. Follow me for more details 👍🏻 Paul
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jeremy reynolds
(@childhearthos) reported
@virginmedia No no issues at all. But that happened last time then the engineer found there was a internal problem and he fixed it but it's gone intermittent again.
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Amy Jones
(@AmyJones51) reported
@virginmedia what is going on with your Internet! Everyweek at least one day there's an issue! I have had intermittent connection for the last hour and a half! East Renfrewshire area in scotland, when is this going to be resolved?
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Rajiv Shah
(@itsRajivShah) reported
@virginmedia It’s “online” as in locked on signal but can’t pass any traffic through it - I’d consider it down entirely as a total loss of service in its current form
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Dave
(@electester) reported
@virginmedia Considering that I'm paying for 1000 Mps and I'm only getting 10 I would call that an issue
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James
(@laddydonglegs_) reported
@virginmedia Thanks for this, but it just puts me into the same loop as the other number on the website - this has not been resolved. Please could you advise an email address for the support or help team?
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James
(@laddydonglegs_) reported
@virginmedia Brand new customer and installation, but looks like I’ve received a reconditioned box?