Virgin Media Outage Report in Bicester, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bicester, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Begbroke, Banbury, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Phone | 2 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 9 days ago |
|
Oxford
|
Wi-fi | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Mr_Howson (@Mr_Howson) reported from Banbury, England@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
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liam gillett (@gillett_liam) reported@virginmedia No, it is called a screen reader. It converts anything on the screen that is written to spoken text No it is not audio description or anything like that. not a service you offer. I get anything that ranges from 6 MB per 2nd to 17 MB per second and I’m paying for 600 MB per second
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Andy Scherer (@AndyScherer66) reported@virginmedia Not really tested the wired side as I've never needed to. Back in June I was getting speeds of 220s and 21s respectively but it has progressively got worse around here.
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Saad (@saad57306371) reported@virginmedia Yes, I was on the phone with virgin for hours yesterday. According to your customer service rep “*Kamalesh* I am sorry I see that your one of the bandwidth is off which is 2.4ghz and wifi pod works only on 2.4ghz now I have turned it ON so it will start working properly.”…
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Heidi Alden (@HeidiAlden) reported@virginmedia No: It changed from 5th Dec to 8th Dec to 13th Dec. I am asking what the issue is. I don't see any engineers working in the area. We are talking ZERO service and nobody can say what the issue is? Why will it be fixed 13th Dec when it wasn't fixed the two previous dates?
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liam gillett (@gillett_liam) reported@virginmedia I never get the speeds that I am supposed to, not even one percent of them sometimes. As I just said your V6 and 360 boxes do not offer a screen reader service in the accessibility menus
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Leanne (@LeanneCatface) reported@virginmedia I would like to say that MIRACULOUSLY the issue resolved itself despite us being told it was 'our box'. Clearly an issue with the feed itself and NOT at our end. It really isnt good enough @virginmedia #musttryharder
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Olaf 💙 (@OlafSearson) reportedHi @O2 I am trying to give you a pac code to join the network but cannot get through. I am unable to use myo2 as the email address used on the account is incorrect (I did this through a Virgin Media telesales agent). Can you help?
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Spikey (@Spikey60189432) reported@virginmedia Hi Virgin Media, glad its resolved, but you still did not answer the question I asked. What was the technical issue? If you take a more transparent approach with your customers, they might understand a bit better and you would get less frustrating tweets.
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Andy Scherer (@AndyScherer66) reported@virginmedia Wireless the signal keeps dropping. I'm not one to complain as Virgin has always been brilliant but I pay for an XL package what is supposedly 200?