Virgin Media Outage Report in Bicester, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bicester, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bicester, England
Latest outage, problems and issue reports in Bicester and nearby locations:
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Crerar
(@andy_crerar83) reported
@virginmedia Just had a text saying my services will be suspended. @virginmedia please refer to my complaint C-0402231261 which has been lodged and get this sorted please. 22 years a customer and treated disgracefully. Would appreciate if you do not suspend while ongoing
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia For future ....If its for 16 days then assume its for customer service issue... Can you imagine a whole area being down for 16 days and you receiving one such tweet? but now I think with Virgin anything is possible hence your question...
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pastabake
(@potatocatsays) reported
@O2 PLEASE join the Virgin Media underground wifi - “Wifi Extra” is terrible as it NEVER auto joins and takes forever to connect by which time you’ve left the station - VM wifi which Three EE etc use connected flawlessly
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Ghost of Gary
(@GhostOfBreville) reported
@virginmedia It would also help if you didn't tell porkies to customers
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clementp
(@clement_palle) reported
@virginmedia hi our Broadband is down for 3rd day now and it’s a locality issue where several households in Sutton area are affected but your poor customer services keeps asking us to reset the router or reboot the devices. They are not even transferring the calls to a Manager.
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia I know, hence I dont know why even you have a Twitter handle apart from posting deals ....you have now power ....no access....no visibility for customer accounts
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Kathryn Chard
(@Chard2Kathryn) reported
@virginmedia Also it would be great if you could just go into a store and someone could help. Like Apple
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Mark Ingram
(@marki3756) reported
@virginmedia why do I get cut off on the phone while trying to cancel my service with you. Another way to stop people from leaving your disgraceful company.
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Nick Baker
(@NickBaker1958) reported
@virginmedia I’ve been trying to contact you online for three days and just left hanging for hours. My Mother is 87 and has had your letter advising her of an increase in charges and I want to discuss. Hopeless service.
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DianeB ♀️
(@Starrygem4) reported
@GrahamUK33 @virginmedia Same here. Then next April will be £93 and no right to cancel...then approx. £103, £110 and so on...so we can prepare for an extra £10+ increase every year 🤬 Even if RPI dropped to zero its still a 3.9% increase