Virgin Media Outage Report in Wimborne Minster, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wimborne Minster come from postal codes BH21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wimborne Minster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wimborne Minster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wimborne Minster, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
TV | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wimborne Minster, England
Latest outage, problems and issue reports in Wimborne Minster and nearby locations:
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Harrison
(@eddharrison) reported
the only thing worse than my @virginmedia internet service is the VM customer service. Hosting a webinar off my mobile hotspot rather than the 120mb we have is a joke.
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Jen ♠️
(@jennyreyn) reported
@virginmedia Are your engineers supposed to "leave for lunch" in the middle of a fault service visit?
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ChrisB
(@Mr_B_solihull) reported
@virginmedia internet speed has been 30mb the past week when it’s supposed to be 300mb. Are there issues in my area? A week seems a long time!
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yup
(@jordanjallsop) reported
@virginmedia So after being on the phone for 35mins with an extremely rude employee, she then hangs up instead of passing me to a manager. Can someone message me before i make this a complaint as this is awful customer service.
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Shannon Snell
(@shannon_snell) reported
@virginmedia I'm having trouble logging in to my email account. I keep receiving the message 'Your mailbox is not available at the moment.' Is the system down or is this just a problem with my account?
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Clive Gowing
(@CliveGowing) reported
@virginmedia Can you provide a time of when I will get an update? 23 days and waiting is a bit rude!
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Carlo
(@118Carlo) reported
@RachelBull10 @virginmedia You’ve never been a @VodafoneUK customer am guessing ?
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NW5 Gooner
(@NW5Gooner) reported
@virginmedia no TV or broadband in NW5? I suppose its the usual "there is problem in your area" 🙄
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Lee UHF
(@LeeUHF) reported
@virginmedia I left virgin media recently and my new provider is going to pay my disconnection fee. The problem is my bill you have sent me shows the fee as "Other" instead of giving me the correct info. Can you advise where find proof that the fee you have sent is a disconnect
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lynsey a
(@LynseyEAnderson) reported
@virginmedia hello! Need some help regarding my account , I wish to settle my bill and leave virgin as you don’t cover the area I’ve moved to , please let me know what number to call thanks