Virgin Media Outage Report in Wimborne Minster, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wimborne Minster come from postal codes BH21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wimborne Minster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wimborne Minster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wimborne Minster, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Total Blackout | |
| Poole |
Total Blackout | |
| Bournemouth |
Internet | |
| Poole |
Phone | |
| Poole |
Phone | |
| Poole |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wimborne Minster, England
Latest outage, problems and issue reports in Wimborne Minster and nearby locations:
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Turbosaurusx
(@turbosaurusx) reported
@virginmedia There aren’t any faults. Every time I’ve called, your advisors simply read their script and reset my router. Problem fixed, until it happens again. Not going to spend more time chasing you. I’ll simply look to another provider if needed.
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Hoggg@Spurs Mad
(@THSpursMad) reported
@virginmedia why is your service so poor! As a start when you aren’t providing a service your customers have access to emails still… send something out to say you’re rubbish and can’t support a customer with what they have paid for.
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Jay Mccluskie
(@JayMccluskie) reported
@virginmedia Tried all options everything is plugged in box is on but wifi icon just flashing constantly. Done the pin reset same issue been like this for 2 days now don’t think the issue is my side
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Catherine white
(@Katywhite1991) reported
@virginmedia I’ve been offered the same package for £85 on Wednesday then £99 today then £110 an hour later!! Talk about terrible service! It’s impossible to find out your options as an existing customer and apparently every time you ask you get a different price! What a joke!
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Alexander Andrews
(@Alexandergandr2) reported
@virginmedia In an initial resolution provided today details of Virgin Media's breaches of protocol were omitted. In the initial response so was my request (again) for the recording of the conversation.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Alexander Andrews
(@Alexandergandr2) reported
@virginmedia I was persuaded not to terminate my contract on the grounds that the poor service and continued customer service failures were due to individuals and the pandemic rather than being a company wide problem seem to have been platitudes rather than evidence based.
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Alexander Andrews
(@Alexandergandr2) reported
@virginmedia I have, since last December, requested the recordings of all calls. I have never received one. It would seem that Virgin as a company is reluctant to had over copies of staff lying.
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Michelle Beckett
(@MichelleBeckett) reported
@virginmedia I was told 3-5 days on the 12th November. I called last Monday to make sure it had been actioned, as promised confirmation email never arrived. They said it had gone through, and it would be in my bank no later than Fri 19th. Today, a different story altogether.
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Rosa Collins #Anti-racist
(@EarlyyearsRosa) reported
@virginmedia please give me customer services number as I need to speak to someone! I’m going round and round in circles using your help facility on the web page! 😞