Virgin Media Outage Report in Verwood, Dorset, England

Problems in the last 24 hours in Verwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Verwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Verwood, England

The most recent Virgin Media outage reports came from the following cities: Christchurch, Poole, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Christchurch	E-mail	1 day ago
Poole	E-mail	6 days ago
Poole	Internet	6 days ago
Poole	Internet	7 days ago
Poole	Internet	8 days ago
Poole	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Verwood, England

Latest outage, problems and issue reports in Verwood and nearby locations:

• 
  Elayne (@elayne100360) reported 3 minutes ago from Bournemouth, England

  @mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.

• 
  Meg Ben (@MegzMakes_Music) reported 7 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  Stuart Jones (@ithastheanswer) reported 8 minutes ago from Bournemouth, England

  @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

• 
  Stuart Jones (@ithastheanswer) reported 14 minutes ago from Bournemouth, England

  @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

• 
  Mark Bates (@officer_cartman) reported 14 minutes ago from Bournemouth, England

  @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

• 
  babyduck (@babyduck999) reported 15 minutes ago from Bournemouth, England

  @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

• 
  Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported 15 minutes ago from Poole, England

  @frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!

• 
  jason james (@jasonjames056) reported 20 minutes ago from Poole, England

  @virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!

• 
  Louise Busfield (@no1toerag) reported 24 minutes ago from Bournemouth, England

  How do I cancel @virginmedia if no one answers the phone or messages

• 
  Philly B (@Philip_AnthonyB) reported 25 minutes ago from Poole, England

  @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

• 
  Michael Darracott (@chefmike56) reported 28 minutes ago from Bournemouth, England

  @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

• 
  It’s Me .... Amy (@BambiAmy78) reported 43 minutes ago from Bournemouth, England

  @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

• 
  Mandy Payne (@mizzmjm7) reported 45 minutes ago from Bournemouth, England

  @virginmedia why is the WiFi down in Bournemouth?

• 
  Steve Fall (@steve_fall) reported 48 minutes ago from Poole, England

  @virginmedia broadband down in BH12. My mobile reception is poor.. Any news on a fix. #WorkingFromHome

• 
  Matthew Howes (@mghowes) reported 49 minutes ago from Bournemouth, England

  @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

• 
  Emma Louise (@oncefallenangel) reported 49 minutes ago from Bournemouth, England

  Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

• 
  Luke Green (@Greenerthegoat) reported 50 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Michael Darracott (@chefmike56) reported 51 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Lisa Taylor (@mrslisataylor) reported 53 minutes ago from Bournemouth, England

  @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 54 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Ferguson (@tom10248) reported 6 minutes ago

  @davegrumpybast @virginmedia They keep moving the goalposts as to when they will be back up. Our problem is Christopher having a meltdown because he can’t get onto YouTube

• 
  Dan Puzey (@DanPuzey) reported 6 minutes ago

  In this case, I'm afraid @virginmedia just lost a customer. You wasted over an hour of my time on a call that should have taken no time at all, and it's less inconvenience to find an alternative provider than to go through the rigamarole of changing a name and a DD with you.

• 
  Neil Grice (@VanillaGrice) reported 7 minutes ago

  @cmcfc3985 @virginmedia Had the same problem since January. A lady in the cancellation/complaints team sorted it in the end. Seven months it took.

• 
  Left Arm Over (@cichaelmork) reported 8 minutes ago

  @virginmedia I understand, but it’s been 2 weeks now & there are no timescales for resolution. In the meantime I’m paying for a service that I’m not receiving. Is this fair do you think, would you be happy in my position?

• 
  Fiona Bouchier (@fionabou) reported 8 minutes ago

  @virginmedia Ooooo 5th call does not ask for password 8minute wait get through yo ASIM SHEFFIELD OFFICE Not asking for password their either so he won't/can't help Applause for worst customer service goes to ..... drum roll ....ASIM IN SHEFFIELD

• 
  Ronald Pierce (@RCPierce0927) reported 8 minutes ago

  @virginmedia @DrRonPierce_DC The issue I ran into last night was without the Sim cards or the cell phone that I’m supposed to have gotten from them apparently they have a hard time verifying any of my information as soon as I ask for a refund they get cagey. they still refused to give a refund

• 
  iamrohansen (@Rohan10105) reported 8 minutes ago

  @virginmedia No reason . Trust I have spent enough time with customer care team . I am not calling them back . They have my phone number - if they want they can call me back .

• 
  Elizabeth Guilt (@elizabethguilt) reported 8 minutes ago

  @virginmedia internet dropped out, can't even see local network. Tried rebooting router, factory-resetting router, but still no network with expected SSID. Any suggestions?

• 
  top (@hypotheticalss) reported 12 minutes ago

  @virginmedia The only option it gives me was to log in, how ever due to a spelling error, my accounts email doesn’t actually exist and Everytime we call the support line they just put us on home for hours and don’t change the email or even assist with changing the email.

• 
  Ardoynegooner (@ardoynegooner) reported 13 minutes ago

  @Boothieyyy @virginmedia North Belfast here too still all off both TV and internet . Checked the status page now it's saying 4pm . Soon as my contract up I'm goin with another provider, 15 years I've been a customer never seen it so bad