Virgin Media Outage Report in Verwood, Dorset, England
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The latest reports from users having issues in Verwood come from postal codes BH31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Verwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Verwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Verwood, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
||
| Bournemouth |
Internet | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Verwood, England
Latest outage, problems and issue reports in Verwood and nearby locations:
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
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Tamzin L A Lee
(@TamzLALee) reported
from
Bournemouth, England
@virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Only on the phone!! Whole problem is keep getting left on hold when put through to billing. Now wasted over half a day trying to resolve this. There must be a way someone can sort this surely. Incredibly annoying & not acceptable.
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jennie spencer
(@jspence73) reported
from
Tarrant Hinton, England
@virginmedia think you have a problem with network can't txt or call when will it be sorted
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia You asked me to let you know if contact had been made. Spent most of Monday tweeting problem to you so not going to repeat & waste my evening.
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Agreed new media tv inter contract inc hubby mob phone unlimited data,text,etc. New agreed dir debit but today old amount still charged no changes have been made as can never sort with billing dept. At home now if someone can phone. Also lodged official complaint today.
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George Smith
(@ccTyrant) reported
from
Christchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Media, but primarily accounts and billing, now been 2 days and not a word since you promised me contact. You did this here via Twitter. I have made official complaint.
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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Elayne
(@elayne100360) reported
from
Bournemouth, England
🤞I think we may have actually made headway this morn with @virginmedia issue. But it's been 2 weeks of constant complaining. It shouldn't be this hard & shouldn't haven't arisen in first place. Wasted time on this approx 18 hrs of our time 😟 #CustomerService #exhausted
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia ..... unfortunately no contact for resolution about over charging & inability to make contact with billing & accounts dept. 😖 Customer service still non existent. Complete let down.
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia @richardbranson after 2 wks still unable to reach accs & billing re overcharging. Still left on hold everytime over 30mins. Been 7 days since official complaint & no contact from anyone either. Unacceptable so cancelling DD. #fedup #poorcustomerservice #disappointed
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Russ
(@RustyFR) reported
from
New Milton, England
Bloody #virginmedia BB down yet again🤬🤬🤬 3rd time in a year. Useless customer service 🤯
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia They agree then get transferred to accounts & billing and left on hold each time 30mins without anyone speaking. Have to put phone down obviously. 3rd time I have explained this here also. No one does anything @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Mackinnon
(@LISAMACKINNON5) reported
@virginmedia An error with my final direct debit. I spent around 2 hours speaking to a manager in you complaint dept. Sorting it out and it still was incorrect!
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Matthew Smith
(@indigojo_uk) reported
@virginmedia I don't have access to the online account but this problem has only appeared since Monday. It's not giving me an error message; the connection just times out.
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DANNY IZANAGI
(@Danny_izanagi) reported
@virginmedia how doni cancel a service if i have sold a property?
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Bethany Oliver
(@JUSTplainBEEF) reported
@virginmedia And of course they are no help. Virgin you are a disgrace
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ochaye😜
(@badassscotsman) reported
@virginmedia No because I don't see why I have to pay for something that is not my problem. I got a new modem because they said the old one would be the problem. Now I have the new one the signal is still poor for 200mb. Still have the same problem as before.
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Richard Ferris
(@shizoor) reported
@DavidJ_GB @iphigenie @CWUnews Ah right. The superhub isn't the customer's equipment. It's owned by Virginmedia. They can do as they please. Changing the service on the public wlan doesn't affect the end customer. They made the change to turn the public wlan on without saying anything.
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Matthew Smith
(@indigojo_uk) reported
@virginmedia I also find that Twitter is slow and YouTube stops a lot but my site just won't load at all.
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Akash Shah
(@akashjii) reported
@virginmedia @ade5star @virginmedia if you can also assist me with my issue ?
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Bethany Oliver
(@JUSTplainBEEF) reported
@virginmedia you are a complete disgrace. We had no correspondence about this new contract. You refuse to cancel because you "can't" preying off the vulnerable because they have no instant support in the pandemic. You should be ashamed of yourselves. Absolutely livid with you.
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Ade of Spades ♠️🇯🇲
(@ade5star) reported
@virginmedia Hard wired also. Initially I thought it was the WIFI so I reverted to plugging the ethernet cable directly into the device. Still have the same issues!