Virgin Media Outage Report in Towcester, Northamptonshire, England
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The latest reports from users having issues in Towcester come from postal codes NN12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Milton Keynes and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Milton Keynes |
Internet | |
| Towcester |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Roe PR
(@valerieroePR) reported
@virginmedia what’s happening with your broadband. I have no service for the last 24 hrs. My mum who is 82 has no phone, TV and broadband services either and can’t get through to anyone to get help?
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sharon thomson
(@ShrnThomson) reported
Does any customers of @virginmedia mobile phone (UK) have any problems? I have NO 4G or even phone reception. Had none done 8am this morning.
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Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@virginmedia has closed my complaint about having no service, claiming that if there’s a fault and engineer will come, diagnose and fix. 2 engineers have come and diagnosed, STILL NO FIX. Every time I contact support I get dumped right back to the start of the process again
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Roseanne Bradley
(@_rosiebradley) reported
@virginmedia I keep getting 2-3 calls a week from people claiming to be virgin mobile. It’s never professional and the signal is always terrible. They’re pushy and rude, and call from different locations each time, what is going on??
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earlysnares
(@Murci_UK) reported
@virginmedia It just tells me there are issues but goes into no specifics, just very vague info. I’d actually like to find out what’s going on please?
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Bethany Andrew
(@MeBethanyAndrew) reported
Slightly regretting switching from BT to Virgin Media as just having non existent customer service. Anyone else experienced issues with Virgin before? 😔
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Megan Day
(@megmegday) reported
@virginmedia No, I had nothing new, I wanted to transfer my package across, I have broadband/phone/tv and 2 x boxes - I was set up as a new customer instead of existing on the same package which makes no sense considering your new customers get better deals & I’ve been with youfor 7 years
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earlysnares
(@Murci_UK) reported
@virginmedia Thanks a lot for checking. That info should really be accessible on your service status page though, would save both you having to look it up and customers chasing updates.
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Lucy Messinger
(@LucyMessinger) reported
@virginmedia my broadband isn’t working. Again. Your phone and website help puts you into a loop where you can’t actually access any help. Or speak to a person. Currently been on hold for forty minutes.
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Nigel McHugh
(@nigelmchugh) reported
@virginmedia three times I have called and three times you have hung up on me when I try to cancel, case number 07099221263 if people want to leave your service you can t gnore them by hanging up, because you don't want to hear it