Virgin Media Outage Report in Towcester, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Milton Keynes and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
||
| Northampton |
TV | |
| Northampton |
Internet | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@virginmedia is your mobile down. my phone not working!!!!!
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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🇩️avid 🇲️organ
(@AJobTracker) reported
from
Northamptonshire, England
Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samfromsouth
(@Samfromsouth) reported
@smaxamillione @virginmedia Sorry to hear. I have had Sky fibre broadband for a few years now and never have any issues. Whilst I'm not the biggest fan of their TV packages, I can't fault them on their broadband.
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skye 🏳️🌈🏳️⚧️🐐 (💪🇺🇦)
(@entertheecho) reported
.@virginmedia tried your WhatsApp supports, you agents took literally 20 hours to reply and ended the chat after I didn't reply for 5 mins. Now I have to start the entire wait again. This is insane, do you really think it's acceptable to treat customers this way?
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Mark Jamison
(@MarkJamison2) reported
@virginmedia my broadband has been down since 10pm last night and has still not came up also was down throughout the week but I keep getting told to wait 24hrs each time it works for a day then stops again but no one will send an engineer out to see what the issue is.
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ً
(@futbolahtempo) reported
@virginmedia The same thing keeps going on even after resetting it. I can’t get help from the landline whatsoever today aswell
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King Joe of the Wheels 🇺🇦 🇪🇺 #RightToLove #TBD
(@BlokeOnWheels) reported
Remember when I said last night about how lucky I felt because I hadn’t been affected by virgin media not working? Well, I’d better keep my mouth shut next time. At least my 4G allowance only refreshed the other day so I’ve got plenty.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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Terry Geo: Author, playwright, performer 🇺🇦
(@terryjgeo) reported
Tasks for today: Virgin Media set me back 3 hours! Drill more holes to mount more stuff Install new smoke alarm and carbon dioxide alarm Hang clocks and art Unpack more boxes Clean and display wedding domes Change lightbulb Go shopping My back really hurts. I need a rest!
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Keir
(@Kingkeir) reported
@virginmedia That's fine but should i not at least get some money back seeing as im not getting the service im paying for
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Mr Fish
(@codfish667) reported
@virginmedia They returned to normal as it did for the many other people that complained on twitter to the point you were trending. I was told earlier this year it was an isolated incident. but this is the third time this year. You broke something on your end. It needs looking into.
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silverarcher
(@silverarcher) reported
@virginmedia About 2 days ago, the person said he’d cancel the charge and let us know when they would be collecting but yet again we’ve heard nothing