Virgin Media Outage Report in Towcester, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Milton Keynes |
Total Blackout | |
| Northampton |
Wi-fi | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HissLizard
(@hiss_lizard) reported
@virginmedia @EmzieGG I'm in a similar area and all they have said over the phone is "It could take a week to fix" and that we'll get a message when it's done. 🙄
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Emma 🙂
(@imemmaprice) reported
Yet again @virginmedia your customer service is the worst I've ever experienced. An hour on the phone on Web chat and then calling you to be sent in circles, not listened to and no apology. @richardbranson you need better staff working for you😐
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Chris Rooney
(@CBRooooney) reported
@virginmedia I already gave you the postcode - you could go and talk to your own colleagues: the ones who actually know as opposed to the ones who were rude and hung up on me. I don't have access to the people who know the answer. Who does? @ofcom?
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dippy73
(@dippy73) reported
@virginmedia As mentioned, I already called, I don’t have time to sit on a fone going thru numerous options to get to a person!! £113 to £96 was the best offer! Pretty poor tbh which is why I will be looking elsewhere!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Salman kassim
(@Salmankassim98) reported
@virginmedia It’s been 3 days not being able to view videos or gifs on Twitter. My neighbours have Virgin Media but I don’t seem to get this problem, it’s only with my Wifi connection.
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Mandy
(@Mandyambo75) reported
@virginmedia still having Internet issues. I was told i need to purchase boosters although it is the the network issue. very sad. I need the name of the ombudsman so that I could make a proper complaint as my complaint with virgin has been closed (not sure why)
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Zoya
(@Zoya_o1) reported
@virginmedia I switched Childsafe off but Twitter videos are still not working. I don't have Virgin mobile but the family member who does says videos aren't working. It's getting really annoying now as Virgin Media aren't giving any explanation or when the issue will resolve.
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blow stan pt 2
(@VHOPEHIVE) reported
@uuhgoods omg same!! apparently it’s a problem between virgin media and twt? 😕
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….