Virgin Media Outage Report in Towcester, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Milton Keynes and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
TV | |
| Milton Keynes |
Wi-fi | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
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Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pilgrim pete
(@Pilgrimpete2) reported
@virginmedia broadband offline for the 3rd time this week. Been in q to report fault for 30 minutes plus. Anyone else in CR5 having an issue?
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Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia No - said another team had to do it and left ! No proper TV service for over a month now! Completely unwatchable this morning 😡
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Terri
(@tphg777) reported
@virginmedia Nope, tried again today, on hold for a further 37minutes then had to go out as I have a life. I am paying for boosters that don't work and a service I am unable to question, absolutely awful.
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PritchRx
(@PritchRx) reported
@virginmedia hi, I'm not getting anywhere near the speeds I pay for and I keep losing connection...can you help?
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💟MUFC.👹. 💟tattoos💟TWD.💟.FILMS.💟
(@nigeone7524) reported
@virginmedia Hi Yes I've done the pin hole reset it seems its only dropping of in late in the evening its OK at the moment so I will see how it is tonight if I'm still having problems I will let u know I've not got in touch with the team yet thanks
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Dominique Moore
(@DGNMoore) reported
@virginmedia I find it difficult to understand why you do not have agreements with yourpartner providers to block this switching without consent. I did not sign up for such an unreliable service. @WhichUK
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Stuart Carey
(@RealStuartCarey) reported
@virginmedia If there is a problem in my area then I know it’s not my mobile phone so I don’t have to reset my settings. I don’t mind waiting until the problem is fixed just as long as I know it’s not my phone.
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Hal - Jo - ween
(@JoanneHoyles) reported
Hi @virginmedia please PLEASE can I cancel my services?? I’ve been trying for three months to get through one way or another but I can’t seem to speak to a human! Meanwhile I’m being charged £85 a month that I can’t afford!
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gary forster
(@garyforster1) reported
@virginmedia And what happens to text service do they ring back I need this working as in my computer room
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Naweed Doomunkhan
(@doomunkhan) reported
@virginmedia can someone please call me regarding my complaint C-2111201682. Received your letter saying you tried to contact me but not true, also saying you have resolved my complaint but you haven't. The details in your letter are also wrong, ridiculous!