Virgin Media Outage Report in Tilbury Juxta Clare, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tilbury Juxta Clare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilbury Juxta Clare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tilbury Juxta Clare, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead.
City | Problem Type | Report Time |
---|---|---|
Halstead | Wi-fi | |
Halstead | Internet | |
Halstead | Internet | |
Halstead | Internet | |
Halstead | Wi-fi | |
Braintree | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tilbury Juxta Clare, England
Latest outage, problems and issue reports in Tilbury Juxta Clare and nearby locations:
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DBP196
(@dbp196) reported
@virginmedia Our tv has an intermittent black screen problem from the start. When I call the system tells me to reboot the system. I’ve done that 10 times. As I could not speak to someone I called Sales who put me through to technical who I waited for 75 mins with no answer. Any help Virgin?
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Rhys Caswell
(@CaswellAlun) reported
@virginmedia Absolutely give up with you Virgin, 8 just hope other new builds don't put you in as the main provider. Customer service shocking, resolution shocking, can't even give a call back, what do you do?
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Tom Grater
(@tomsmovies) reported
@virginmedia Hi, any idea what's happening in SE19 area? Internet down all day and now not estimated to be fixed for another 12 hours. Would appreciate more info as me (and many others I imagine) are working from home.
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Al-Kahlan
(@_yasminnox) reported
@Delfty_ @virginmedia Omg virgin media is the worst!!!!!
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PrinceIsLonely
(@PrinceIsLonely) reported
@FakeChloe_x @virginmedia Ik acc the worst i have the same
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ben
(@Bennzky) reported
@virginmedia internet has gone down again I think every day for the last 3 weeks but yet no help
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Covyid_UltimateFandemic
(@covyid) reported
@virginmedia Your bills are so hard to understand, I made a payment last month because of issue with Direct Debit, why is it showing that I still owe this? I have an email receipt of payment
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Spurs Mad
(@THSpursMad) reported
@virginmedia so engineer has been, reset everything. For one day fine and again it’s been dropping off and getting worse by the day. Engineer told me that the signal was sporadic which is causing me to lose internet connection why can’t you sustain my paid for service? @WhichUK
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Trevor Baddeley Mills
(@fatpants2012) reported
@virginmedia Yet no one has asked for my postcode or details? Hmmmm. This has been like this for weeks. Stop putting off trying to get me into your DM and help me look in to whats going on
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Neil Gardner
(@Bestheadkase) reported
@virginmedia Why do you use a coaxial cable from the box to the router, that's a really poor way of doing it?