Virgin Media Outage Report in Tideswell, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tideswell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tideswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tideswell, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tideswell, England
Latest outage, problems and issue reports in Tideswell and nearby locations:
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@robwillb @virginmedia Mines been up and down for a week
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Chris Whitmore
(@ChrisWhitmore31) reported
from
Derbyshire, England
@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia 11years and never had a problem 👍
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Jamie Gilliver
(@GilliverJamie) reported
from
Derbyshire, England
Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia box not working properly, in queue but the music is dreadful
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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Bolland
(@Jordsufc_) reported
from
Sheffield, England
@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EM Docherty
(@catttttttt13) reported
@virginmedia you were meant to install cabling to my house before installation today. Apparently your workers couldn’t be bothered so no installation and no internet for me today. How do I get compensation for the days of no service while you sort yourselves out??
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Wendy Tait Mayfield
(@MayfieldTait) reported
@virginmedia All I want to do is keep her on the existing service. She needs her phone line to work during power cuts as her emergency alarm is linked through the phone line.
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ً ☻
(@CLEMlROH) reported
@virginmedia yeah i was meant to send this almost an hour ago that’s how bad my signal is..
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Nikita Crane
(@kitacrane) reported
@virginmedia I’ve tried live chat on the help page and nothing works. Can someone please contact me? I don’t have time to wait on hold again.
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Martin Lilly
(@MartinLilly10) reported
@virginmedia Either you sort this last complaint out by Friday (13 Jan) or I WILL complain to Ofcom and instruct legal proceedings against you.
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Kiz Weir
(@Kizweir) reported
@virginmedia I have spoken to the team many times I have around 30 emails proving the issue and so do most of my neighbours we have all been told the same via email saying we don't qualify and we cannot take it any further
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia It was intermittent yesterday, and now on going slowness today. Why are there always issues with your ability to provide stable broadband? I've never had to complain about a broadband provider so frequently and wasted so much of my life to do so
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Gunshow Joe
(@Gunshow_Joe) reported
@virginmedia I do. I have been a VM Broadband customer for many years and I've never encountered anything like this before. It comes to something when Googling the number brings up countless results of people asking whether the number is genuine or a scam, based on their behaviour
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Dee Crooks
(@deecrooks1974) reported
@virginmedia Sorry, can someone contact me to help with some support?
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia There are intermittent faults, your company wouldn't admit that yesterday and your customer service team still won't admit there's a problem. Just like last time when I had 4 months of frequent outages