Virgin Media Outage Report in Matlock, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, Alfreton and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Total Blackout | |
| Ripley |
Phone | |
| Alfreton |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Sophie
(@Tearastar) reported
from
Derbyshire, England
God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Pete Hudson
(@petetweet1306) reported
from
Derbyshire, England
@virginmedia No tv signal in Derby ?
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
Anyone else got blank tv from @virginmedia ? Usual service of not supplying!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Francesca novilla
(@arabella0404) reported
from
Derbyshire, England
@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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grumpy man
(@Baddileyram) reported
from
Derbyshire, England
@virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia whats going on with your network, just lost TV and internet in DE area.
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Sophie
(@Tearastar) reported
from
Derbyshire, England
@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia why are you still not providing tv services today? Blackout!
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Clarke
(@jaimeaclarke) reported
@virginmedia broadband and TV down all evening any update for Dublin 13 ???
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Matt Jeanes
(@mattjeanes23) reported
@virginmedia what caused the outage from around 7pm last night to 10am this morning in the South East area? I can't find any information and I'd like to know why our internet was down for about 15 hours, and what will be done so this doesn't happen again. Fault ref: F009023335
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TheTechiePilot
(@TheTechiePilot) reported
@deemadigan bad day inbound for the virgin media team
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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Mandy McF
(@MindyMandyMcF) reported
@virginmedia Can you advise when this will be fixed. I am still working from home and remote studying. I have tutorials that I am unable to attend due to this issue.
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stixynix
(@Stixynix) reported
@virginmedia It’s that reliable I’ve just used 4g to reply to this as my WiFi is that bad #slowerfurther
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Gina
(@ggmon76) reported
@virginmedia Yes every device all the time. Poor service, poor hardware.
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banks
(@banksh5g) reported
@virginmedia Fix everyone’s ******* internet
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Ant
(@IWriteScripts_) reported
So... who else has Virgin Media broadband... and who else can't get a WiFi signal from 10 foot away?
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Harry Melluish
(@HarryMelluish1) reported
@virginmedia what a joke of a company you are promising speeds that you can’t fulfil is this how you treat every customer??