Virgin Media outages and service status in Matlock, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Matlock, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 24, 5:57 PM GMT+1.
- Internet (57%)
- Wi-fi (29%)
- Total Blackout (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Wi-fi | 12 hours ago |
|
Ilkeston
|
Total Blackout | 4 days ago |
|
Ilkeston
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Jamie Gilliver (@GilliverJamie) reported from Derbyshire, EnglandHaving to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandMESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Dom (@dombodde) reported from Derbyshire, England@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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martyn english (@martynenglish2) reported from Blackwell, England@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Belcher (@rinnerville) reported@youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.
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Kevin Nash (@KevinDNash) reported@virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia Yes, but didn’t say any problems. It’s intermittent.
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John James (@_kimosabe_) reported@virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free
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mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
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entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?
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andrea stevenson (@AngeStevenson) reported@virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?
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Adz (@MrAdz259) reported@virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.
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Muhammad ali khan (@muhammadali786k) reportedVirgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.
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Ed Jones (@edujones14) reportedI genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”