Virgin Media Outage Report in Holmesfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holmesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Holmesfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Derbyshire and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Derbyshire |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holmesfield, England
Latest outage, problems and issue reports in Holmesfield and nearby locations:
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Jason
(@JasonWDL) reported
from
Derbyshire, England
@virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Singh
(@RachaelSingh13) reported
@JazRai @virginmedia Did anyone contact you? I'm having the same issue.
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Lauren Alter
(@lollypopalterx) reported
@virginmedia I have phoned and been on hold for an hour and 15 mins to be cut off, still with no wifi or TV. I have to frequently turn my phone wifi OFF, due to regular issues, just to use my phone -and all for £83 per month! Absolute joke!
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Jamie Reynolds✨
(@folkwhore_) reported
@Crawfy2k9 @virginmedia Same here!!! Awful customer service sort it out @virginmedia
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Jeannette Knights
(@JeannetteK100) reported
@virginmedia you’re service is an appallingly expensive joke! On hold twice for 50mins+ then cut off. No internet but big bills
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Jaz Rai
(@JazRai) reported
@virginmedia I have just tried calling twice, staying on hold for 57m & 1h respectively. I pay for 100mb broadband and are currently only receiving 15mb and only intermittently. This is not the expected service levels. Please can someone contact me ASAP.
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puja gujral
(@pujagujral) reported
@Ofcom @virginmedia @richardbranson The absolute disgrace of virgin charging for a service that was disconnected in September 2020 and sending of threatening texts to a 74 year old woman telling her they were sending over the goons. Debt recovery unit. You should be ashamed.
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Mark Hopkins
(@Hoppo01) reported
@virginmedia Dad currently has no internet. Your online diagnostics process says he needs to upgrade his hub1 to hub3, but when I place order, it says to call. Call waiting over an hour (Dad can’t leave mum for 2 mins, let alone hang on for 60mins). Followed your page and booked engineer 7th
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A.P
(@Amit91987) reported
@virginmedia I was receiving help via text, but nothing for the last 24hours. What has happened?
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harry
(@_hmb20) reported
@virginmedia Experiencing a high amount of latency but the Internet is not going down at all, are there any solutions?
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Shower Doctor UK
(@ShowerUk) reported
@Johnellis7777 @virginmedia I think it’s high time you stopped relying on”do it you self” technicians and sorted the mess out yourselves. After all that is what we’re all paying for, SERVICE!!!