Virgin Media Outage Report in Holmesfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holmesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Holmesfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Rotherham, Sutton in Ashfield and Clay Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Total Blackout | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holmesfield, England
Latest outage, problems and issue reports in Holmesfield and nearby locations:
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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N1CK 4LL666D
(@nick_allgood) reported
from
Derbyshire, England
Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pieter
(@Joostepieter) reported
@virginmedia Why dont you get the issue sorted ASAP, inform your clients why it took so long, reimburse them for working time lost and then worry about asking for feeback post the issue being fixed. Deflection is not the answer - fixing it in an appropriate time frame is.
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GamingDictator
(@GamingDictator2) reported
@virginmedia looks like i cant stream yet again! cause of the net keeps going out but the customer suppoort says everything is fine!!! iv had this for atleast two months now. i think im about ready to say screw the contract and go back to sky.
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david edwards
(@davy_ed) reported
@virginmedia I have been tyring to cancel my new broadband contract with you as the kit is not compatible.. I was sold it through a 3rd party.. MONEY EXPERT.. They gave me the wrong code so I failed security with you. You sent me a letter (7 days later) after my call today to
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Lian Stevenson
(@stevenson_lian) reported
@virginmedia 2 - First call also had issues adding refer friend ref. I had an email asking for code which I sent. No response. I called to check it was added and no one could tell me. I called another time and was told they did not know if it was added
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Michael Charalambous
(@MichaelCharal19) reported
@virginmedia Why is your service so awful !!! Completely dropped out this happens so often ! What an absolute joke!!!!!! #disappointed
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simone bhangoo
(@SimoneBhangoo) reported
@virginmedia why does virgin media customer services, cut customers of when they are unable to resolve an issue? Utter incompetence now I shall be changing to a competent provider. I’ve had enough! Your team are an utter joke!
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Michael Charalambous
(@MichaelCharal19) reported
@virginmedia No help at all !!! What an absolute joke !!!! @virginmedia postcode is fine apparently this is the last straw I am changing provider !
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Darsh
(@SLafaux) reported
@virginmedia The agent was really helpful but was unable to replace my Hub 3 with a Hub 4 as the area won't support it yet. The stock recommendation was to make sure the cables are fitted securely. It looks like I'll have to buy extra equipment to overcome the issue long term.
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Steve McGuiness
(@Mac1965) reported
@virginmedia Yes, I will do that (again). But your call centre staff said to me it was a known problem with the 360 box. Well, if that was correct, it needs fixing. Moreover, all my issues (TV and broadband) all started following the installation of the 'new' 360. Needs sorting mate.
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Andrew Hardy
(@AndyHardy360) reported
@virginmedia Your support is a joke. Cannot wait to leave. Imagine actually having HUMANS TO TALK TO.