Virgin Media Outage Report in Holmesfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holmesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holmesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Holmesfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Holmesfield, England
Latest outage, problems and issue reports in Holmesfield and nearby locations:
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
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Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Paul E
(@jedimaster1982) reported
from
Derbyshire, England
Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Long-term Equity Investor
(@SanjHA3) reported
@virginmedia yes it had. service is working now -thanks
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Old Gits Scooter Club
(@GitsClub) reported
@virginmedia a total joke no broadband now since Friday 3rd Feb . Keep changing the goalposts everyday since Monday 6th Feb keep saying it will be fixed tomorrow but it seems tomorrow never comes TOTAL BULLSHIT
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Alex Williams
(@alxwms) reported
@Notters1 @virginmedia Totally. What is more, I've just cancelled a couple of tracts I've been too lazy to cancel before. £69 / month (plus these increases) and nee customers get to pay £29 / month. Exploitation !!
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia Cheers. I have just been texted that they have actually identified the problem now. Will be fixed by 10am tomorrow apparently. I won't be holding my breath. We shall see.
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LoopyLolly
(@LoopyLolly85) reported
@virginmedia Yet again no! I’m sick of this service, I get treated like I’m dumb, never get a uk call centre, don’t get the speed I pay for, never get offered replacement router or an engineer. If the connection keeps dropping and it’s all connected in here then it’s ur end!
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Steve Cleverley
(@TLK2000) reported
@virginmedia Seems there are issues yet again. Went on line to get the account number and see that there has been a broadband change on our account too. £11.66 package change. Can you tell me why this would be seeing as no changes have been made.
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Jenander Sishodia
(@jsishodia) reported
@virginmedia at this very moment its working but you never know after 2 mins it will be gone again.. it is affecting me very badly i get disconnected in the middle of my con calls …please get this fixed at earliest
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
Not an agent based in your UK call centres . I find this frustrating 😔. All the agents can do is keep noting my account for a update via email . They never know what's going on with it . As the engineers don't update my open work order 😞. This is so frustrating . #virginmedia
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clementp
(@clement_palle) reported
@virginmedia @Ofcom @LutzSchueler - just bit of honesty! Are you really fixing the issue or just flipping the dates ! Transparency on issue and what stage are we right now ? Do you’ve these details for the customer?
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Jaimie
(@Jaimie897789135) reported
@virginmedia And he put the phone down