Virgin Media

Virgin Media Outage Report in Tewkesbury, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tewkesbury, Gloucestershire, England 05/03/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tewkesbury, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

  • rock_chick72 Eve (@rock_chick72) reported from Gloucestershire, England

    @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • tfalees tommytheoralsurgeon (@tfalees) reported from Cheltenham, England

    @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

  • karl_timmis Karl Timmis (@karl_timmis) reported from Gloucestershire, England

    @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FLAskham Leanne Askham (@FLAskham) reported

    @virginmedia cancel my subscription (I received an email saying I could do this for free due to the price change). Is the lack of availability just a tactic to keep people's custom even if they don't want to give it to you? Worst service ever.

  • JamieBarr1888 Jamie Barr (@JamieBarr1888) reported

    @berbamcwillyz @virginmedia Cancel the direct debit mate let them chase you

  • cmush08 C.M. (@cmush08) reported

    @virginmedia Hello, I have for the last 3 days tried to call and emailed but there is now answer and the chat service on your site has been disabled it seems.

  • GillianMaund Baloobear (@GillianMaund) reported

    @virginmedia Shocking customer care

  • TECHNOTUBBO ## maria ! (@TECHNOTUBBO) reported

    @LGTNE i literallt had sky and it was so good then we switched to virgin media AND ITS SO SLOW its so frustrating

  • strollinsue sue arnold (@strollinsue) reported

    @virginmedia Please advise on how to contact you as am having problems with picture breaking up have tried all the tests online call get put on hold then cut off getting very fed up if i can't get any help then i will cancel contract as not getting the service i am paying for

  • Wilbaharris Paul (@Wilbaharris) reported from Whitley Bay, England

    @virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?

  • Becky1105 Rebecca Clements (@Becky1105) reported

    Absolutely shocking customer service from @skytv today after 17 years with them. Left with no WiFi to try and wfh and 2 teenagers homeschooling from their sky's error. 5 hours and still waiting a phone call from manager/complaints dept. Anyone have the number for @virginmedia?

  • Johnchr21586963 John C (@Johnchr21586963) reported

    @virginmedia No useful response from Virgin Media customer support. As stated letter now sent cancelling services and copied to CISAS and selected media outlets

  • Rugbymum14 Rugbymum (@Rugbymum14) reported

    @iadzez @virginmedia Good luck it took us weeks of complaining to get through to a human who could help