Virgin Media

Virgin Media Outage Report in Swindon, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swindon, Gloucestershire, England 03/28/2024 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Swindon, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester Wi-fi
United KingdomGloucester Internet

Community Discussion

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Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • DavLa2020 David Lavery (@DavLa2020) reported from Gloucestershire, England

    @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

  • Hammerdan13 Hammerdan (@Hammerdan13) reported from Cheltenham, England

    @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • Sarah_E_Godfrey Sarah Godfrey (@Sarah_E_Godfrey) reported from Bishop's Cleeve, England

    @virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • Duranium1991 Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bbrannic Bhréin Brannick (@bbrannic) reported

    @VirginMediaIE Hi there, this is my 4th/5th reaching out to virgin media re the internet speed. Since the "upgrade" of the network on the 28th July the service has been awful. As nobody is responding to me via WhatsApp, im trying this channel so to have someone look at this.

  • MietzieK *Hanage* (@MietzieK) reported

    @virginmedia Hi the internet is on and off since this morning AGAIN! Its on for 20secs and off for 40secs. How do you expect people to work like this?? And all you do is ask me to fill in some pathetic form? How about it fix the issue properly??

  • Ejr98 Emma Roberts (@Ejr98) reported

    @virginmedia How can I change my packages access my accounts when non of my passwords work? Because it doesn’t recognise my mother’s maiden name or any of my passwords? As soon as I asked how I was able to get support with this she put the phone down.

  • Hartup17 Andrew Hartup (@Hartup17) reported

    @virginmedia What's changing? We're switching your home phone service over to our fibre network from the traditional telephone line at no extra cost. Shame you didn’t give us any notice !!!!!

  • StephenVanbeck Stephen Vanbeck (@StephenVanbeck) reported

    @virginmedia Yeah tried the test always says there's no issue also done all the usual resets and still happens every night

  • funkilla Funks 🇵🇸 (@funkilla) reported

    Stupid @virginmedia had to have the broadband go down today, meaning my @ring stopped working no I've missed my parcel... ffs! The courier didnt even bother knocking on the door. Should have done a hermes and left it anywhere in my garden.

  • AStrangerJ A.J. Stranger #UTAG (@AStrangerJ) reported

    @virginmedia waited all day yesterday for a promised call back from one of your Reps to discuss my account. The call never came 😢 #disappointed

  • shakermaker90s Pauly (@shakermaker90s) reported

    @VirginMediaIE hello, I need help with my account, and I've been trying to contact you for 3 days. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Can somebody help please? #virginmedia #virginmediaireland @VirginMediaCorp

  • SCh663 SCh@66 (@SCh663) reported

    @virginmedia First time from a neighbour was a fix by 6pm on 21/8

  • CodeclipseOW Code (@CodeclipseOW) reported

    @virginmedia when are you going to fix the Internet in my area so it doesn't crash every two microseconds please