Virgin Media outages and service status in Swindon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Swindon, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 23, 8:11 PM GMT+1.
- TV (74%)
- Internet (18%)
- Wi-fi (5%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud, Cheltenham, and Evesham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
Internet | 20 hours ago |
|
Gloucester
|
3 days ago | |
|
Stroud
|
Internet | 4 days ago |
|
Gloucester
|
Internet | 11 days ago |
|
Gloucester
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Hammerdan (@Hammerdan13) reported from Cheltenham, England@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
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maiella (@maiellamipiace) reported from Gloucestershire, EnglandOh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Original Wild (@wild_original) reported from Churchdown, England@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, EnglandAaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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tommytheoralsurgeon (@tfalees) reported from Cheltenham, England@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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Chris (@Beardedwelsh) reported from Gloucestershire, EnglandEvery day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
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Richard (@Gooner_Richard) reported from Gloucestershire, England@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
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Anya Wood PR (@WoodyWitters) reported from Cheltenham, England@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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James Clarke (@Fun_and_James) reported from Gloucestershire, England@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Sarah Godfrey (@Sarah_E_Godfrey) reported from Bishop's Cleeve, England@virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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EMMΛ (@iemhouston) reported from Gloucestershire, England@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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Hannah🌻 (@HannahTwine) reported from Cheltenham, England@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PMAC (@BigPaul91) reportedHad 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.
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John James (@_kimosabe_) reported@virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free
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russell elphick (@saabturbocab) reported@virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.
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CymroGlyn 🏳️🌈🏴🏉🍾♿️ (@cymroglyn) reported@virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X
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BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.
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Chad (@finatics999) reported@virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.
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hc (@ChaudhryHaroon) reported@virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!
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Paul Matthews (@Pmatthews123) reported@virginmedia Yes and told the same as it’s all in 1 package I can’t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this
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Cameron Conner (@RadioCammy) reported@virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?
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Andres Copeland (@andrescopeland) reported@virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.