Virgin Media Outage Report in Stanford in the Vale, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanford in the Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanford in the Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Stanford in the Vale, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon, Abingdon, Oxford and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanford in the Vale, England
Latest outage, problems and issue reports in Stanford in the Vale and nearby locations:
-
Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
-
Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
-
Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
-
James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
-
Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
-
Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
-
Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
-
Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
-
gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
-
Paul Crook
(@DANGERCROOK) reported
from
Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
-
harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
-
Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
-
Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
-
Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
-
Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
-
Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
-
Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
-
Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
-
Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
-
Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Norman
(@gilesgate) reported
@jane_2504 @virginmedia That’s awful Jane , I pay half that with EE
-
Bruno Silveira
(@brunosilveira80) reported
@virginmedia And by the way, after 2.30hs my package was not upgraded! Well done @virginmedia, what a rubbish customer service you have
-
Geraint Jones
(@Geraint74128165) reported
@virginmedia Hi John - having issue that can’t get through to a customer service agent who can speak English and understand my issues !
-
Diz
(@Dizwod) reported
@virginmedia So nobody can help me when I call and nobody can pass my number onto anyone to call me No wonder issues never get resolved
-
matt lodder
(@matt_lodder) reported
@virginmedia I have a deadlock letter (even though i'm still a paying customer). That's my issue - after ten years as a customer you just dropped me and passed me to the financial ombudsman. Who cant advise. Talk about reasons to leave. Could you just send me a phone so i can be a customer??
-
Riley Coin
(@raaleh) reported
@virginmedia I was told by the person I spoke with assured me that virgin would have had a record of the days my property was disconnected, and that compensation would be offered. Customer service does not seem to have this information.
-
Riley Coin
(@raaleh) reported
@virginmedia I spoke with the team via Twitter on 28 September in order to remediate the issue, and then the person I spoke to said I would be paid compensation for all the days missed. I've followed this up with customer service and they are claiming they do not owe this compensation.
-
tony earp
(@1961Tiger) reported
@virginmedia why is it so difficult to speak to someone about your service. The chat option is unreliable.
-
Gabru Jawan
(@gabru_jawann) reported
@virginmedia Instead I’m this difficult time @virginmedia should help out loyal customers by giving some discounts those been with virgin media over the years but instead got slapped by virgin media -I urge virgin media to look at this matter with catholicity of vision and help customers out.
-
BackinBlack(heath)
(@BackinblackH) reported
@virginmedia So you hike up fees for loyal customers, but reward new customers? Gosh. You certainly haven't invested in your customer service as I have now been waiting 70 minutes for someone to come back to me.