Virgin Media Outage Report in Stalham, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stalham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Internet | |
| Norwich |
||
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalham, England
Latest outage, problems and issue reports in Stalham and nearby locations:
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Becca
(@beccakate_) reported
from
Thorpe St. Andrew, England
@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.
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Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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James Pegg
(@PeggJames) reported
from
Norwich, England
Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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𝕊𝕠𝕡𝕙
(@sophieroberts) reported
from
Great Yarmouth, England
Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown
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Areej Alruwaili
(@missrose0078) reported
from
Norwich, England
@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent
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Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
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💀👽
(@SaintNickII) reported
from
Norwich, England
@virginmedia u can suck my ass ur wifi is shit
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Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.
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LENNIE GENT
(@LENNIEGENT) reported
from
Great Yarmouth, England
@VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA
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👉Alan Tinkler👈
(@AlanTinkler) reported
from
Thorpe St. Andrew, England
@virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!
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Ash Ashman
(@thomasashman64) reported
from
Norwich, England
@virginmedia Media issues but I'd rather not discuss on here
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Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
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Ash Ashman
(@thomasashman64) reported
from
Norwich, England
@jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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Stuart Brown
(@virginwines_stu) reported
from
Sprowston, England
@virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan
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尺ㄖ乃
(@robbuhler) reported
from
Norwich, England
@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
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Vanessa Make-Up
(@spmubyvanessa) reported
from
Hellesdon, England
@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
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Abi
(@AbiMuddiman) reported
from
Norwich, England
@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Rynne 💙
(@_MMaritima) reported
Anyone else here in EH6 suffering from @virginmedia broadband outage? Really annoying
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Paul
(@Paul7Law) reported
@virginmedia I have a hub 3 and to be honest I'm sick of talking to people at Virgin about the issue. All they are interested in doing is following a script of tests that I've already covered myself. The issue is, 5.0 GHz WiFi has VERY WEAK signal. Older devices that use WiFi 2.4 work fine.
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Chris 'Whitey' White
(@Whitey6373) reported
@virginmedia your customer service line is shocking!! Miserable people not wanting to help then another people not actually listening/understanding what I want!!! Can someone from an English helpline get in touch urgently otherwise I'm just going to cancel your service!!!!
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Justyna
(@Justyna71335263) reported
@virginmedia wow, what happened to your customer service? Just rang today, 25 mins in a queue, I’ve been transferred few times around. Call handlers really couldn’t be bothered. End result I gave my notice to cancel my virgin Media contract. Customer 15+ if not longer.
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Bopper Holland
(@Bopper6) reported
@eircare dear Eir, 8 days without any service to my home due to an external fault on your line, thanks for your reassurance, continued support and letting me know I’m a priority customer ! Obviously, you did none of those things @SkyBroadbandd @Virginmedia
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Lana
(@xRippleXRP) reported
@virginmedia Would help if I could get through to somebody.. won't pick up the phone, nobody on webchat. Terrible service
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Steve Rigby
(@Carlsdad20) reported
@virginmedia my itv on the TV guide is always showing last Saturday programs so it’s missing all the recordings. How do I fix this please?
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Ste snell
(@SnellSte) reported
@virginmedia if you have a engineer coming out and you are not in when he comes the customer gets charged £25 so if he comes after the time slot can I charge @virginmedia £25
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WhatJaySaid
(@zebedeeyoung) reported
@virginmedia @virginhelp Your CS was trying to hand the conversation over to Customer Relations to sort it out, but nobody has picked up the thread.
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Thomas
(@PhilLahmuller) reported
@virginmedia It went back last night but the broadband is down again now! Please do send a reliable engineer here please