Virgin Media

Virgin Media Outage Report in Selby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Selby come from postal codes YO8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Selby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Selby, North Yorkshire, England 12/11/2024 06:50

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Selby, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Selby.

Loading map, please wait...
City Problem Type Report Time
United KingdomSelby TV
United KingdomGoole Internet
United KingdomPontefract Phone
United KingdomKnottingley E-mail
United KingdomGoole Internet
United KingdomPontefract Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Selby, England

Latest outage, problems and issue reports in Selby and nearby locations:

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • AdamPagett3 Padge 👌 (@AdamPagett3) reported from Featherstone, England

    @virginmedia @Virgin Terrible service

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • mattrushbrooke M@ (@mattrushbrooke) reported from Thorpe Willoughby, England

    @danyoung5 @virginmedia Hope it gets sorted soon, you can ask them for a copy of your customer notes their end to see exactly what the state of play is. Might be worth cross referencing that with what you’ve been told.

  • Pontemiller Nick Lawton (@Pontemiller) reported from Knottingley, England

    I think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.

  • Flossy8386 Deborah Jefferson (@Flossy8386) reported from Copmanthorpe, England

    @virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!

  • PitStopBoy Noel (@PitStopBoy) reported from Rawcliffe, England

    I’m gob smacked how @virginmedia can close a complaint with out either reaching out to the customer! So does this mean I’m complaining about the complaint now? Would love to speak to you about this!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia I’ve just reported it to you, so please ask them to update the status on the service status page so we can have estimate of when fixed. There is no other way to report it

  • liagrimshawx lia (@liagrimshawx) reported

    @virginmedia is your service down? I can’t make calls, answer them or use my data?

  • Ben16349164 Barnold (@Ben16349164) reported

    @virginmedia They probably did mention it but I can’t remember, and I just know it won’t happen. Almost a full week with no services whatsoever. Im over it. I’ll probably just cancel my direct debit and continue using my mobile data as a hotspot. Less problems with that.

  • Scotw57 Scot Wilson (@Scotw57) reported

    @virginmedia No, simply told there is nothing which can reduce the price. Having been a customer for 16 years and never missing a payment it is a bit of a joke as I could get it cheaper as a new customer, infact I could get more services

  • StevieWoodLFC Steve'O (@StevieWoodLFC) reported

    @virginmedia can I have some help? Tv is not working, internet also

  • hushthewarmth Alex 🏳️‍🌈 (@hushthewarmth) reported

    @tompeck @virginmedia Temporary fix, but you should be able to turn off the 5g band in settings

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia No it’s not, but it’s happening in other households too. And the service checker number confirms there is an issue

  • JL4376 Jonathan Lloyd (@JL4376) reported

    @virginmedia Ha! No, your customer service is as rubbish as your internet service. So please ask them to update the status

  • SAMackinnon Stuart Mackinnon (@SAMackinnon) reported

    @virginmedia Hi, outages across phone, TV and broadband for weeks now in G14. Very difficult to speak to anyone about difficulties or get firm timescales about resolving issues. What are your plans for fixing these ongoing problems?

  • tony_sutton Tony Sutton (@tony_sutton) reported

    @tompeck @virginmedia Old SIM card that doesn't fully support 5G?