Virgin Media Outage Report in Newport, Isle of Wight, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
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Andrew Garnham
(@garnham_andrew) reported
from
Gosport, England
Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia someone needs to contact me, your customer service is beyond atrocious!!
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
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Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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Simon Weaver
(@simon_weaver) reported
from
Waterlooville, England
rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.
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Simon Ashenden
(@sashenden) reported
from
Waterlooville, England
Oh looks like the issue with virgin media you’re already investigating. Probably why my Smart lights are having problems too
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Allen
(@LeeAlle52504651) reported
@virginmedia Please dobt give me any link.. i spoke to your customer care after 30 min of wait and even they cant check my details as they were hot by so called GLOBAL OUTAGE.. this is frustrsting. I want to switch fro you guys, bit unot letting me do that either. how should i work? @SkyNews
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Andyc
(@Andyc6uk) reported
@virginmedia Outage in BL5 service checker doesn’t work either
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Donna Jefferies
(@donnajeff) reported
@virginmedia looks like it is a global issue as I can see lots of people reporting outages to you
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Mike Conway
(@MRConway80) reported
@virginmedia And surprise surprise it doesn't recognise my account based on the telephone number but ran the search and reports no issue, which is not the case. When I called cust services they told me it's apparently 14th Oct but I won't hold my breath.
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Stefano Costantini
(@stefanoc) reported
@virginmedia The service status line is not working either. Can you please just provide an update on area fault F010174437?
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rianna
(@itsarelem) reported
@virginmedia sort your customer service out and actually try to help customers it’s such a joke how rude they are
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gypy
(@gypie_) reported
@virginmedia Basically I upgraded my service and has a new hub 5 sent out and since then landline not working. Just had a call from your technician who escalated this and they reckon 48 hrs all should be sorted. If not I'll be cancelling.
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(((MMc)))
(@martinmcnamara) reported
@Damien_Clyburn Debating leaving although they have supposed highest broadband ..we never achieve and outages happening family now ...I haventvthe time to sit and wait and go through their guff its all contrived ringing @virginmedia this week..I hate Sky because of owner but enough is enough
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🌸Lizzie Annette🌸
(@elizajo_) reported
@letsdigit @virginmedia I'm in Birmingham and mine is doing the same, I'm guessing they're having issues as the website isn't working either.
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Andrew Griggs
(@Griggsy88) reported
@virginmedia @tuhin_sheikh I think your having an outage @virginmedia … Virgin TV Go and even the health status page are down