Virgin Media Outage Report in Newport, Isle of Wight, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Newport and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Waterlooville |
Phone | |
| Waterlooville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia They need to dig up to find the connection, not just me but others in the street. Appreciate that technology costs, but where's the loyalty. In the long term cheaper for me to leave you, then come back as a new customer.
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.
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philbyspb
(@PhilbySPB) reported
@virginmedia Still can't access my 02 account Your new 02/virgin media login does not impress. Never had an issue logging in before to the either accounts Customer for years
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
-
🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia