Virgin Media Outage Report in Milnathort, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Milnathort, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milnathort and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Milnathort, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Dunfermline, Kelty, Glenrothes, Perth and Cowdenbeath.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Milnathort, Scotland
Latest outage, problems and issue reports in Milnathort and nearby locations:
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Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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XxTrishxX (@Titch17) reported from Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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XxTrishxX (@Titch17) reported from Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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🏴 Shaun 🏴 (@Sm1987) reported from Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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sdc (@tiffdoha) reported from Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions
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Gary Porter (@gporter1983) reported from Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
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XxTrishxX (@Titch17) reported from Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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Raymond Murray (@RaymondoMurray1) reported from Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Sumner (@cjs76) reported
@virginmedia Honestly, since upgrading to the Volt service our WiFi/network service has been intermittently awful.
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Rafael Schacter (@RafaelSchacter) reported
@virginmedia My 80 year old mum has spent over Four hours on four different occasions trying to cancel over the phone. Still @virginmedia have not cancelled their contract which was originally cancelled in July. Currently all we have found out is that we did cancel it… and the next day (1
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Richie (@richiebyte) reported
@virginmedia The engineer visit was not planned. The engineer was in the area for several hours, came to my door and said that the cable to my property is damaged / doesn't have a "coating" and that the damage is causing connection problems for other customers in the area.
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Waggy Mama (@WaggyMama) reported
@virginmedia Will do that after the football has finished and let you know if still not working
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Pranav (@Pranav76622674) reported
@virginmedia Honestly, I’ve had this issue on going since near the start of February and we are nearing the end of it now. I would simply like to have the contract that I agreed to on the phone. I’ve been waiting for a manager to call from the 11th and I honestly have been considering @skytv
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🏴 (@Teflon03) reported
@virginmedia Hi not without hauling the desktop to the hub. Can get 300mb wirelessly standing next to the hub, by halfway up stairs 200 and top of stairs 20mb. That reading was taken in the room above the hub not usually that bad but regularly around 10-15mb. Speeds got worse over 3-4 months
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DWashington123 (@d_washington123) reported
@virginmedia I would like to cancel my monthly plan but keep the virgin SIM otherwise that I have
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Jamie Nairn (@covrules) reported
@cjs76 @virginmedia Moved away from a few years back because their broadband & mobile were dreadful and their customer service was dire!
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Andy 💙 (@vc_medic) reported
@virginmedia how do I speak to a real person - had problems ever since I transferred a number via PUK over to your services.
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Faye ♥ (@Fayeeauger) reported
@virginmedia since the storm I haven’t been able to load the sky app or the YouTube app or Netflix via my play station. WiFi on phone seems okay and virgin box tv is working. This has been like this since Friday. I have unplugged the router but still not working.