Virgin Media Outage Report in Milnathort, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Milnathort, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Milnathort and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Milnathort, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, Dunfermline, Perth and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Milnathort, Scotland
Latest outage, problems and issue reports in Milnathort and nearby locations:
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Nicola❤️🏳️🌈❤️
(@pixiecat5) reported
from
Cowdenbeath, Scotland
@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
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𝓕𝓲𝓸𝓷𝓪
(@fionalmorrison) reported
from
Glenrothes, Scotland
@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
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Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Alli
(@Alli3Fifer) reported
from
Kirkcaldy, Scotland
@virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve A
(@canadasteve1) reported
@virginmedia So the fact that lots of people if the EN1 postcode all had service outage at the same time doesn’t trigger your system to report an problem and keep customers updated? What a poor excuse for a customer care service you offer!
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3point1
(@acdrinnan) reported
@virginmedia (1 of 2) I called today and the first person said my order hadn't yet been consented. The link from the sms doesn't work and I tried through the automated phone service. She said she couldn't disconnect my TV service so passed me onto someone else.
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Stuart OHara
(@75oharas) reported
@virginmedia Service status page is still offline but phoneline says no issues but I still have no connectivity at all, any advice (have rebooted hub 3 times)
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Dziobon
(@RobDziobon) reported
@Conductionuk @virginmedia Almost every page has a broken link.
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Mary Mackenzie
(@MackMem) reported
@virginmedia I set up a new account with you on Friday but need to cancel as installation requires drilling (which building won’t allow). I have tried to cancel my account 3 times today, each time spending 30 mins on phone and then being cut off. How can I cancel?
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D V K
(@D_V_KParadigm) reported
@virginmedia I called and I was basically told I have to wait 24 hours , not happy about the service and the way business has been conducted to be honest , will be expecting a bill reduction by the very least
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Frank Ross
(@FrankRoss06) reported
@virginmedia Advised that due my wife’s disability and reliance on phone connectivity for support services we would be made a priority for reconnection. 7 hours later still not reconnected. #poorcustomerservice
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Mary Mackenzie
(@MackMem) reported
@virginmedia No, it doesn’t really help because I’ve tried to cancel it 3 times today and the call keeps getting cut off. I’ve wasted over an hour doing this. Can someone call me?
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Chris Burden
(@ChrisCabby) reported
@MadeleineAdams3 @virginmedia Hmm. Had the same issue ...
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Leiv Tunc
(@leiv_tunc) reported
@virginmedia That sort of makes sense, but if I had known that it involves such disruption I would never have agreed!