Virgin Media Outage Report in Dysart, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dysart, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dysart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dysart, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Lochgelly, Kirkcaldy, Glenrothes, Leven and Longniddry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dysart, Scotland
Latest outage, problems and issue reports in Dysart and nearby locations:
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness @MartinDMcFadyen @localgoveditors Not offering products, taking payment’ carrying out suitability for installation process, giving installation dates weeks away only to cancel on the installation date, when you realise you can’t ! That’s what not to do!
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
@longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Are you having a laugh! You offer fibre in places where you cannot actually install it. You sign up customers, take payment book installation then cancel on the installation date. This is not how to do B2B engagement
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia we went through a serviceability check with you at time of order. We were advised what product you could install so we ordered weeks ago and paid. You now tell us on the day of installation there is a serviceability issue! Are you incompetent or fraudulent!
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
@virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
@virginmedia We can still phone up within 28 days apparently. Part of the issue was we couldn’t escalate the original call to a manager which is ridiculous. What’s the point of phoning again? It seems the only option available is to stop being a customer as soon as the contract is done.
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
Just had a call supposedly from @virginmedia telling me my internet has been hacked. He asked me if I had a computer, I answered, why ? He said all my information is being downloaded by scammers but he could guide through how to fix it.I said 'fix what'? He hung up. Weird.
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
@virginmedia Thanks - however under “if you don’t feel your complaint has been resolved” this again refers to speaking to a manager and if one isn’t available they will call you back. We were told it was not possible for managers to make outgoing calls! Which is correct?
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Séverin bruhat
(@severin_bruhat) reported
from
Edinburgh, Scotland
@virginmedia I just managed to get a voicemail telling me there was an issue and that I needed to restart, which I did. I didn’t manage to talk to someone
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Joe Nockels
(@biglibuser) reported
from
Edinburgh, Scotland
First match of the Euros and @virginmedia are having problems in my local area. Not pleased.
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Nick Hawkes
(@nrhawkes) reported
from
Edinburgh, Scotland
@virginmedia we’ve had three days of intermittent service in EH3 from 11:30 am. Any explanation / help would be greatly appreciated. I’m starting to get sick of taking meetings from my car...
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Tam Carr
(@tam_1955) reported
from
Edinburgh, Scotland
@virginmedia I'm a new customer on M50 Fibre Broadband but my best speed so far has only been 23 Mbps and a few minutes ago it was only 9 Mbps. What is wrong?
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Not when @virginmedia offer fibre, complete a suitability for installation. take payment, give installation dates weeks away, then cancel on the day of installation! This kills growth!
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia so Virgin Media. You are not Fast or Reliable if you don’t attend the installation date despite having paid up front for installation and despite multiple messages from virgin confirming your attendance today to install fibre. #wtf
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Séverin bruhat
(@severin_bruhat) reported
from
Edinburgh, Scotland
@virginmedia Could you tell me what are the numbers I need to type when I am in the voicemail? I never manage to get someone, just voicemails
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Abhishek Behl ☆
(@iABehl) reported
from
Edinburgh, Scotland
Is anyone else facing problems with #virginmedia today? Our internet is down and it’s been over 2 hour now - why are we paying a heavy bill to get such rubbish service @virginmedia
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia You could contact me during the order process and to take payment. Your team contacted us yesterday to advise that it would be installed today. Is it really possible to keep failing a customer this badly!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝐣𝐚𝐦𝐞𝐬𝐬𝐨𝐥𝐨
(@jamessoIo) reported
@DAISYJEDIRIDLEY Nope - had it all week and it’s never gone. I’ve hear ppl who have virgin media WiFi seem to get it…
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gillybee ⭐⭐ Chelsea Legacy Fan
(@gillybee66) reported
Are you are a Virgin Media broadband customer and videos and gifs have stop playing on Twitter on your home PC? If you have the Child Safe enabled add twitter to the safe site list and it will fix it.
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AmigaBoing.net Blog
(@AmigaBoing) reported
@virginmedia Well tried Customer Services, and they will not budge on the charges, so it seems he may have to switch providers, as £11 for 1GB data with you, and £8 for 12GB data (and he wont go over that for sure) will be the much cheaper option! - He said he will pay the bill under protest!
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@ChrissCincon @virginmedia It's their problem not yours. It's been down all day in some areas. Mine has been down since 12pm. They're blaming it on the weather.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@duffy24fit @virginmedia Still facing the issue. Phone data - VirginMedia - issue. WiFi - BT - no issues.
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Graham Such
(@suchy86) reported
@virginmedia @SophieLandry_ Hi Sophie, glad your 2 days worth of terrible service have ended somewhat, I'm just about halfway through day 1 of not Internet service and got nothing tomorrow, wish me luck
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Yoo LM
(@Yoo_LM) reported
@zoltrix67 @virginmedia Contact @GageDavis3 on twitter they are expert in recovering hacked, locked, deleted, disabled, blocked, restricted and suspended account ✅ They're professional workers, they're reliable than your accounts support
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Shocker of a Cocker
(@of_cocker) reported
@LessGrumpy @virginmedia No, no VPN. This is an ongoing issue… teatime = no broadband
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Emily cloono
(@emily_cloono) reported
An hour and a half on the phone with @virginmedia to try and sort out my wifi. This is outrageous. I’ve been an avid customer since the upc days so to be treated like this is sick. Deffo don’t ever reccomend virgin media to anyone. 😡
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Carla Powell
(@CarlaPo93675545) reported
@virginmedia Again I've been in touch and you said somebody will be out within an hour.. Guess what a no show!? Will be taking this further, disgusting service