Virgin Media Outage Report in Dysart, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dysart, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dysart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dysart, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Dysart, Scotland
Latest outage, problems and issue reports in Dysart and nearby locations:
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.
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James Smith 🏴🇮🇹🇿🇦
(@SobukweScozia) reported
from
Edinburgh, Scotland
@virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.
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James Smith 🏴🇮🇹🇿🇦
(@SobukweScozia) reported
from
Edinburgh, Scotland
@virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@virginmedia internet down. Again. Why?
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James Smith 🏴🇮🇹🇿🇦
(@SobukweScozia) reported
from
Edinburgh, Scotland
@virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia No known service issues ‘though
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.
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Mike McNulty 🏴🇪🇺🇺🇦✊
(@bankaudits1) reported
from
Edinburgh, Scotland
@virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!
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James Smith 🏴🇮🇹🇿🇦
(@SobukweScozia) reported
from
Edinburgh, Scotland
@virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.
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Ryan Meston
(@ryanmeston07) reported
from
Edinburgh, Scotland
@virginmedia fix red button
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MATT LAFF
(@MattLafff) reported
from
Windygates, Scotland
@virginmedia I know there is issues.. AGAIN
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandwich247
(@Sandwich247) reported
@virginmedia I don't have a WhatsApp, but I've managed to get around the issue It was an issue with DNS
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Paul Gahan
(@bullensroadboy) reported
@virginmedia any chance you can fix the problems with your Ch5 group of channels? Been unavailable since last night despite following on screen advice to reboot the box and fault code of W02. #whatamIpayingfor
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Allan Tanner
(@weesandy) reported
So much for Chat being a helpful route into dealing with service providers. Two and a half hours with the chat window open waiting for @virginmedia to deal with my enquiry. Gave up, will try again tomorrow.
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Linz =)
(@itsmisslinz) reported
@virginmedia No it is stating there is no issues in the area.
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
@virginmedia Don’t get me started on the service checker!!!!
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Leon Hassan
(@Consulting_LH) reported
@virginmedia call 2 after this tweet: tried for 10 minutes to get passed through to cancellations, after another 10 mins of waiting my call is picked up by the cancellations team and hung up on... let's hope call 3 goes better 🫰 i don't get how your CS is so bad 🤷 2/2
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Lozza2810
(@lozza060516) reported
@virginmedia hi virgin I have been having problems with my Internet for months. I have called you 3 times now and an engineer was due to come yesterday but they didn't turn up. Called you yesterday as soon as I said engineer was supposed to come today the lady put phone down !!
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Ardyll E. Virtudazo
(@ArdyllVirtudazo) reported
@virginmedia The link for checking the broadband doesn’t work at all! An its now nearly 24hrs that the internet signal is dodgy!
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Leon Hassan
(@Consulting_LH) reported
@virginmedia holy **** your cancellations team have just hung up on me AGAIN, after taking my name, email and phone number. is it because it's 5pm? i'll never know because i literally cannot speak to someone on your support phoneline for more than 10 seconds without being hung up on
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Paul Bentley
(@PaulStilts78) reported
@VirginMediaCorp can someone please get in contact with me. I have tried several times to speak to someone on the phone regarding an issue no one can apparently help. Seriously fed up with with this company! @virginmedia