Virgin Media Outage Report in Middlewich, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlewich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlewich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Middlewich, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Runcorn, Widnes, Wilmslow, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
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| Stoke-on-Trent |
Total Blackout | |
| Runcorn |
TV | |
| Runcorn |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlewich, England
Latest outage, problems and issue reports in Middlewich and nearby locations:
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Andrew Dickerson
(@andy_dickerson) reported
from
Stoke-on-Trent, England
@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia speeds are crap again
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Lesley Arnold
(@LesleyA14768590) reported
from
Stoke-on-Trent, England
Ok so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all
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Lukefoster89
(@LukeFoster89) reported
from
Sandymoor, England
@virginmedia Hi, what's the best way to make a complaint? I've never experienced such incompetence from a call centre in my life. Please can some one review my calls over the last few weeks.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Andrew Dickerson
(@andy_dickerson) reported
from
Stoke-on-Trent, England
Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia having problems tv channels not working phone 150 not taking calls
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James Hope
(@gingerjames1990) reported
from
Stoke-on-Trent, England
@virginmedia Again have you read anything iv said????? THREE CALLS to your customer services and all connected to off shore people who have either not got a clue what a complaint is or refused to log one for me! Instead of repeating yourself sort it out! @Ofcom #poorcustomerservice
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Carpenter
(@Louise_gorman89) reported
@virginmedia are services down in Dublin 15, ours is all down
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Shsjs
(@Shsjs95859211) reported
Not even had my connection installed and already had to cancel my order with @virginmedia. Disgusting service
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Alex Smith
(@Infotainer48) reported
I've finally had it with @VirginMedia. The new hub which should have been delivered on 10th still hasn't arrived. My latest bill is almost £15 more than it should be. And the letter I sent to cancel my contract was signed "COVID". Let me out!
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ccc
(@Obanlad1970) reported
@virginmedia signed up to Virgin in January , today is my installation date and I have just found out it’s been delayed by 2 weeks ! It’s a really bad start.
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Rabbie Frazer
(@Rab27461637) reported
@virginmedia Just how long am I going to have to deal with Virgin's disgraceful & unprofessional so-called "customer services". For the third month running I've been overcharged for 17 texts instead of 7 !? These Virgin employees are a nightmare to deal with !!!
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Geob-o-matic
(@geobomatic) reported
@virginmedia I don't have WhatsApp and I don't want to register to this service. How can I live chat with your support?
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia Why do you make it so easy to take my/customers money, so easy to join but the simple act of asking for a contract renewal cancellation requires blood and ink. Utter dishonest practice.sort it out or i will raise a complaint and contact the communications ombudsman
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Claire Ellul
(@claireellul) reported
@virginmedia are there problems in the nw2 area?
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Rachael De Asha
(@rachaeldeasha) reported
@JohnMatthewsEFC @virginmedia We’ve cancelled ours and obv there’s still time for the contract to end after cancellation and the service is honestly awful. Dreadful ex is the only way to explain it!
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Rabbie Frazer
(@Rab27461637) reported
@virginhelp @richardbranson @virginmedia Thank you. I'll wait and see if anyone gets back to me. This being the 3rd month in a row this has happened and Virgin's so-called "customer services" are a nightmare to deal with on the phone.