Virgin Media Outage Report in Middlewich, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlewich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlewich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Middlewich, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Widnes, Runcorn, Wilmslow and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlewich, England
Latest outage, problems and issue reports in Middlewich and nearby locations:
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Johnny Maxwell
(@Johnny_Maxwell) reported
from
Widnes, England
@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
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Marc Almond
(@marcalmond7) reported
from
Stoke-on-Trent, England
@TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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SBJ💙
(@SharonJukes) reported
from
Stoke-on-Trent, England
Two days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia Sorry doesn't fix the problem
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further
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Sophie Bridgett
(@sophiebridgett) reported
from
Stoke-on-Trent, England
@virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫
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Mark ODonnell
(@TheLensman) reported
from
Crewe, England
@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please
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Sophie Bridgett
(@sophiebridgett) reported
from
Stoke-on-Trent, England
@virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
@zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Minors
(@SaraMinors) reported
@virginmedia There are no broadband issues at present, I checked but the TV goes every couple days of days
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Wawawiwa
(@Wawawiwa15) reported
@virginmedia My problem is I'm paying for it and it's not working as it should. I wouldn't mind getting the pods if it was an issue I've caused or my responsibility. The WiFi is so bad it disconnects from phones and laptop. My Xbox 360 was in the same spot and I never had such issues.
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Old Saito
(@Old_Saito) reported
@virginmedia Just tried calling customer service for the 5th time in 5 days. Every time it asks me for my password - after going through 3 minutes of automated selections - the call drops. Great service @virginmedia 👍
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Sophie 🔮✨
(@Sophropes) reported
@Gingellla @virginmedia Ours does that every night without fail its a joke
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Sara Minors
(@SaraMinors) reported
@virginmedia I also cannot watch Netflix or Prime via Virgin, the forums no help as none directly same problem that I am having , getting so fed up with this lack of service
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Gazza
(@kunsbannedhair) reported
@virginmedia did all the usual came down to a faulty hub and was advised to go on a forum and make a post. Thought i would wait till the cab is fixed till I take the matter further. if the hub is faulty i will request a new one and have to put up with a script reading phone clown AGAIN
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Gary Wood
(@DrGaryWood) reported
@virginmedia Last Monday, and the Monday before that. And fingers crossed for today, so still time. All in all, eight calls at least (I've lost count), with three requests for manager callbacks and still no resolution.
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Rachel Shapland
(@RRShap) reported
@virginmedia After being messed around for weeks they have finally said an engineer will come.They have spent hours on the phone being passed around getting cut off all the time. They have been paying for a packag that they haven't been getting for over 3 weeks.The service has been appalling.
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Olivia Horrocks
(@x_oliviaa1996_x) reported
@virginmedia Its my speed not my signal I havent touched my router since upgrading this was prior to upgrade
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Clarty81
(@Clarty81) reported
@virginmedia the use of your equipment wot are you meaning ?. I mean i do NOT have / use or intend on using your equipment ever , i also never said that it was intentional at all.. Look the only connection to virgin & me is the HUMMING from YOUR underground work WOT IS THE HUM OFF EXACTLY