Virgin Media Outage Report in Lower Beeding, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Beeding, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Beeding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Lower Beeding, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Burgess Hill and Lower Beeding.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Wi-fi | |
| Crawley |
Internet | |
| Burgess Hill |
Phone | |
| Lower Beeding |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lower Beeding, England
Latest outage, problems and issue reports in Lower Beeding and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
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Martin Cooper
(@mr_coops) reported
from
East Grinstead, England
@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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mattieb
(@mattie_b83) reported
from
Crawley, England
What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia No. The reference was not given to me. But the complaint was logged.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
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JMRCS
(@JMRChauffeurs) reported
from
Crawley, England
@virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sallymunden
(@sallymunden1) reported
@virginmedia Is there anything enabled on my line that might be some sort of DNS protection of forcing my devices to use a particular DNS service? If there are then can this be disabled so that they can test again from the network?
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Tesshan
(@Tesshan8211) reported
@virginmedia works being carried out on the line today. SMS about it sent yesterday. I work from home and I cannot even use Giffgaff as a hotspot. Working on the line there as well. No notice. You own both companies and this is ridiculous after the 48h+ outage from last week.
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Brexit Air Cargo Ltd
(@jemmy_wood) reported
@virginmedia 24 hours now of your 'customer services' via whatsapp and still nothing resolved...apart from answering the same questions over and over again. In the 'old days' 5 minutes on the phone would have been able to resolve things. #downgradeincustomerservices
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sallymunden
(@sallymunden1) reported
@virginmedia I do cad drawings and am unable to access the servers anymore. IT have mapped them which i am then able to work on but then am having problems when xrefs are remapped. They want to know if there is some sort of software protection solution is breaking the DNS resolution.
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Steve Machell
(@SteveStrategy) reported
@virginmedia I’ve not been able to find where to talk to someone about this order/missing delivery. Rather than sending the link to your help page can you pls direct me on how I can find out what is happening with this order.
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gocycling2
(@gocycling21) reported
@virginmedia WiFi. I have it connected to a Deco mesh in modem mode. It was certainly ~ 100mbs, but in recent weeks has become very slow and unreliable
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Christina Relf
(@Teens22) reported
@simonnread @virginmedia I use Plusnet and don't have service issues.
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Susan Jacques
(@susan_jacques) reported
@virginmedia Day 3 without broadband now :( All the service status links provided are unavailable as well. The promise yesterday of it being up and running by 5pm is long overdue... so frustrating and none of the service links provided work anymore either to check progress!
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simon read
(@simonnread) reported
@virginmedia The service has been intermittent for about six weeks now. It's hopeless and costly as I work from home
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Annie Shaw
(@CashQuestions) reported
@Alanol1 @simonnread @virginmedia like, I said, not a recommendation. TBH I find it astonishing service from these companies can STILL be so poor. We have huge mobile blackspots in towns. Shops can't use credit card verification. I can't get so much as a 2g signal in my kitchen 😳 Better service in darkest Peru!