Virgin Media Outage Report in Lechlade, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lechlade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lechlade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lechlade, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lechlade, England
Latest outage, problems and issue reports in Lechlade and nearby locations:
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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Dani
(@dansuela_) reported
from
Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne
(@Joanne268403163) reported
@virginmedia I’ve spoken to at least 5 different people over the past few days who are also “unable to help me”. No one seems to talk to each other. I’ll add you to the list of the completely unhelpful and incompetent service I’ve received so far. Your customer service is non existent.
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia @LutzSchueler poor service continues. As you will no doubt be aware from previous tweets n communications, the fault should have been rectified by no later than 1300hrs Monday 27th March. It is now 1700hrs Tues 28th, that's 28 hrs over the fix time. Any comments?
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Cameron Levers
(@CxmeronLevers) reported
@stacey_brierley @virginmedia Ours have been down for the past 40 hours too, just keeps getting pushed back
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cåit
(@CAKE_LlKE_GAGA) reported
@virginmedia yeah, it says no problems in my area. could i get a new sim because this isn’t the first time it’s done this.
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Joanne
(@Joanne268403163) reported
@virginmedia Yes and had a text message to contact you to discuss - when I contact the number quoted by YOU it’s still not the complaints section you put me through to. As far as I’m concerned you can’t supply service so why are you holding me to a contract? What am I paying you for?
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Stephen Old #ParodyPhantomOfThePinguwalda'sServant
(@StephenOld) reported
@virginmedia You have messaged me to say my direct debit has been declined. I have just spent a week in hospital for 2 different heart conditions. Do you have a phone number on which I can talk to a real person, like you used to do? Your customer service is awful. 01519241663
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jamie
(@jamiethinking) reported
@virginmedia if your useless team cut me off again while attempting to transfer me across your entire company Your a disgrace I want to cancel !!!!! You give no service
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Stephen Old #ParodyPhantomOfThePinguwalda'sServant
(@StephenOld) reported
@virginmedia Useless. I had this problem when I tried to change to BT a few years ago. You made it so difficult that I gave up. Years ago you had two separate phone lines on which I could get help. I am not well and am in no hurry to sort this out.
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ClaudineM
(@Claudinenm_04) reported
@virginmedia Your accessibility policy when reading it i can find several statements that have not been met in my case . I really dont rate your vulnerability policy as theres several flaws in it . - a very angry disabled customer whos being conned by virgin
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Joanne
(@Joanne268403163) reported
@virginmedia I’ve waited long enough and want the contract cancelled with no exit fees. Lodged a complaint, but you don’t let customers talk to your complaints dept. Numerous calls getting me nowhere