Virgin Media Outage Report in Hartwell, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hartwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hartwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Rushden, Northampton, Milton Keynes, Sywell and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Rushden |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
TV | |
| Milton Keynes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartwell, England
Latest outage, problems and issue reports in Hartwell and nearby locations:
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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a⁶
(@grxwxl) reported
@virginmedia it says no known issues and i’ve been on the phone with a bloke for an hour for him to try everything and end up not fixing it :/
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Demelza May
(@DemelzaMayx) reported
@virginmedia @virginmedia it is saying that there are no problems in my area!
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Alex 🚀
(@aif_alex) reported
@virginmedia Yes. I work from home and haven’t been able to work properly since the issue started occurring.
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Stewart Campbell #FBPE
(@SCampbel7) reported
Apparently lots of people in the area having frequent @virginmedia mobile calls where only one party can hear any sound and need to restart call. Seems to be a major issue. I wonder if this is a money spinner for Virgin as you need to make another call.
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Alex 🚀
(@aif_alex) reported
@virginmedia Am currently getting 226 down & 36 up wireless and 351 down & 36 up wired. Those are my usual speeds
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Eduardo Valdez
(@ed_vald) reported
@virginmedia how come whenever I raise a complaint and ask you to email me back (from your options), you claim to call me back (but I never have a missed call on my Virgin mobile) and then close the complaint as I can't respond. Still waiting for my refund for loss of service btw
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Adam Byrne
(@AdzyByrne) reported
@virginmedia contacted you multiple times. I was told many times you would post a new password to fix the problem. I spoke to a manager on the phone and they also did not help. Can anyone help me with my problem because when I ring nobody seems to know anything, what’s going on
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My.Retro.Tech
(@bobbus74) reported
My internet is down again. This seems to be happening more frequently lately. @virginmedia
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odellykins 💀
(@odellykins) reported
@virginmedia are being so useless right now. tried fixing my internet issue since saturday. just called for the 5th time as its dropping out again during stream and then got hung up on...called back and waited 15 minutes then they hung up on me AGAIN. sort it out ffs.
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Dylan Gilna-Hannon
(@RawRinzinCOD) reported
Has anyone with Virgin Media having problems with the wifi?