Virgin Media outages and service status in Groombridge, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Groombridge, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 26, 5:08 PM GMT+1.
- Internet (50%)
- TV (38%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Groombridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groombridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Groombridge, England
The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Tonbridge, Royal Tunbridge Wells, and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Groombridge, England
Latest outage, problems and issue reports in Groombridge and nearby locations:
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, EnglandInternet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?
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Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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William (@VirtualWill101) reported from Tonbridge, EnglandNo internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Russell Lancaster (@Russlanc269) reported from Tonbridge, England@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently
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The Fallen (@pinski1_) reported from Sevenoaks, England@bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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Mark O'Brien (@markandall) reported from Tonbridge, England@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Rosie ♕☻ (@rosieposexx) reported from Tonbridge, England@virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2
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Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Emma Cooper (@emcooper2) reported from Tandridge, England@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Rob Strudwick (@mrbison66) reported from Tonbridge, England@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Kerry Munroe (@mrsmumbo) reported from Tandridge, England@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵💫🤯
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pam (@pam_flyers) reported@virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?
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mike davies (@DavMichael) reported@virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.
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Frazzz (@FrazzzYT) reportedVirgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>
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markrmifsud (@markrmifsud) reported@virginmedia it's been said that service should resume 16:00 tomorrow?
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Potato Witch (@spudmagic) reported@PeteUK7 @virginmedia Virgin continued to bill me after I switched to another provider, then chased me for £500 of "service" I hadn't had. When I told them I wouldn't be paying it because I switched to another provider X number of months ago, they said "oh yes, we knew that". ******* useless company
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Rob Holroyd (@RobHolroyd) reported@PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.
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Lord Arse! (@Lord_Arse) reported@markrmifsud @virginmedia Same here. "glad" that somebody else has the same issue, if you know what I mean.
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🌸 🙀 Teresa Cooper (@Teresacooper) reported@virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.
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Kyle (@daddytoatribe) reported@virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?