Virgin Media outages and service status in Groombridge, England

Problems in the last 24 hours in Groombridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groombridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Groombridge, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Sevenoaks, and Caterham.

City	Problem Type	Report Time
Tonbridge	Internet	6 days ago
Royal Tunbridge Wells	Internet	11 days ago
Sevenoaks	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Groombridge, England

Latest outage, problems and issue reports in Groombridge and nearby locations:

• 
  Rob Strudwick (@mrbison66) reported 26 seconds ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

• 
  StevenHartleyonline (@StevenPHartley) reported 1 minute ago from Royal Tunbridge Wells, England

  @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

• 
  Noplace4heroes (@tillett81) reported 1 minute ago from Edenbridge, England

  @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

• 
  Hannah Maxfield (@HannahMaxfield2) reported 7 minutes ago from Royal Tunbridge Wells, England

  I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

• 
  Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported 7 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

• 
  MNovius (@MarcusNovius) reported 9 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Scott mills (@Scottmills101) reported 12 minutes ago from Hildenborough, England

  @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

• 
  Nigel randall (@nigelrandall55) reported 13 minutes ago from Royal Tunbridge Wells, England

  @virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates

• 
  Nigel randall (@nigelrandall55) reported 16 minutes ago from Royal Tunbridge Wells, England

  @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

• 
  Matt Goss 🏳️‍🌈 (@Matt_Goss) reported 19 minutes ago from Royal Tunbridge Wells, England

  So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month

• 
  StevenHartleyonline (@StevenPHartley) reported 21 minutes ago from Royal Tunbridge Wells, England

  @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

• 
  Steve Anderson (@SteveyA_18) reported 31 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  Sarah B (@SarBrad) reported 32 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!

• 
  Russell Lancaster (@Russlanc269) reported 37 minutes ago from Tonbridge, England

  @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

• 
  Kerry Munroe (@mrsmumbo) reported 44 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Peter Gearing (@TheGearing) reported 48 minutes ago from Edenbridge, England

  @VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media

• 
  Southborough Sweep (@southborosweep) reported 49 minutes ago from Royal Tunbridge Wells, England

  @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

• 
  Dave Jones (@davemole85) reported 52 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Collards Upholstery London Limited (@InfoCollards) reported 53 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  Niamh Downey (@NiamhDowneyLDN) reported 54 minutes ago from Royal Tunbridge Wells, England

  @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 5 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  dharmi04 (@Dharmi04) reported 11 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 12 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Declan Carty (@declancarty) reported 15 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  Bobby Bucks (@b0bbybux) reported 20 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Nim O'Hall (@nimohally) reported 24 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  Connor gower (@Connorgower3) reported 27 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Chris Wiper (@chris_wiper) reported 28 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Lifes MIS-Takes (@alan_reddish) reported 29 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Campfire Gin (@campfiregin) reported 31 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea