Virgin Media Outage Report in Gourock, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gourock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gourock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gourock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, Dumbarton, Alexandria, Johnstone, Gourock and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
TV | |
| Dumbarton |
TV | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Dumbarton |
Internet | |
| Dumbarton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gourock, Scotland
Latest outage, problems and issue reports in Gourock and nearby locations:
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Andrew Bohan
(@bohan1989) reported
from
Johnstone, Scotland
You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Ewan McElroy
(@EwanMcElroy) reported
from
Alexandria, Scotland
Virgin media has to be the worst internet out there
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@daveqpr85) reported
@virginmedia My mobile signal at and around my home area has dropped completely, is there a fault (can’t find anything that says there is) or is this a permanent change? Postcode is MK42 area
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S H
(@SHaywardZA) reported
@virginmedia 3 phone calls and still not resolved. Just been on phone waiting for 51 minutes and then it went dead. Absolutely **** service from Virgin Media.
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Emma
(@Emmas007) reported
@virginmedia There is no difference in the time - never get through
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DeanoBravo
(@OneDirtyGooner) reported
@virginmedia Your phone line keeps disconnecting so I've ended up having to buy a months unlimited data from EE and now using my phone as a hot spot as I dont see the problem being rectified this week
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Emma
(@Emmas007) reported
@virginmedia Tried that - never get through!
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the_covid_haver
(@BierStarmer) reported
@virginmedia I actually can't log onto my account the page to do so is broken lmao
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Girish Kamath
(@rhoadster91) reported
@virginmedia @virginmedia I just got another email saying that my bill has increased (looks like it wasn't sent in error after all) and customer care is not able to bring back my old plan. Will I be forced to pay £14 every month now?
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Matt
(@Rollie3333) reported
@virginmedia I could have booked one this morning . Now I won't get an engineer for days. So I'll be without any service
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Stephen John Little
(@StephenJLittle1) reported
@virginmedia I waited 30 mins to discuss my expired contract with someone in your Customer Service team as I was looking to expand my deal with you but alas with no reply, so I’m now going to look elsewhere.
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maggyjeffkins
(@maggy_jeffkins) reported
@virginmedia Before it was saying we had a broadband problem which you were aware of and it would be sorted by 19-40 now that’s past it’s saying there is no problem with broadband test hub we’ve turned that off and back on but nothing