Virgin Media Outage Report in Gourock, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gourock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gourock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Gourock, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Dumbarton, Port Glasgow, Johnstone and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Total Blackout | |
| Dumbarton |
TV | |
| Alexandria |
Internet | |
| Port Glasgow |
Wi-fi | |
| Johnstone |
TV | |
| Port Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gourock, Scotland
Latest outage, problems and issue reports in Gourock and nearby locations:
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Andrew Bohan
(@bohan1989) reported
from
Johnstone, Scotland
You know @virginmedia must be down when the status checker isn't loading. Must be a pretty big outage.
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Ewan McElroy
(@EwanMcElroy) reported
from
Alexandria, Scotland
Virgin media has to be the worst internet out there
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Paul Harwood
(@PaulHarwood3) reported
from
Alexandria, Scotland
@virginmedia All it says is there is an issue no details
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Ross.
(@500DaysOfMisery) reported
from
Helensburgh, Scotland
@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rikki.
(@rikkiblu_) reported
@virginmedia I’ve been trying for days to get in contact to cancel my mothers contract with you. By not answering the phones or giving an alternative way, you are trapping her in a contract she can’t afford
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JEM
(@JEM_185) reported
@virginmedia So G44 postcode Glasgow reporting broadband down but nothing on your area status? Any ideas
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Chris Rose
(@ChrisRose2012) reported
Have been suffering appalling customer service and technical support from @virginmedia for 5 days during what should have been a relatively simple moving of services to new address and upgrade of package. This evening it’s been 1hr 8mins on hold, and counting…. 🤬
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Chris Vernon
(@ChrisVernon10) reported
@virginmedia It was regarding a M&T and wrong package with fees towards £200. Emailed complaint and months ago and still nothing.
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wendy c
(@wendy100) reported
@virginmedia What a joke. he has been calling every day and getting nowhere and all@you can suggest is more of the same. Absolutely pathetic. Why isn’t someone looking into why the delivery is not where they claim it was delivered to. Appalling customer service. Is that it then???
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Miri
(@Kleo_Patra) reported
@virginmedia The handset is fine and I can receive calls without difficulty. A friendly Bt engineer believes VM has suspended my line accidentally which apparently happens. Well hard to find out without any customer service! But thanks for asking.
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Shoaib Laher
(@shoaiblaher) reported
@virginmedia I’ve been trying to that for the last 4 days but nobody answers the phone 🤬 cc @Ofcom you guys need to be aware about how Virgin makes it impossible to cancel with them
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Robin haughan
(@robin_haughan) reported
@virginmedia @virginmedia the complaint is being dealt with - but I want to know when I will have a working plan with my ported number- I’m not waiting for another 28 days - it has already been 8 weeks with no working plan! Ridiculous
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Miri
(@Kleo_Patra) reported
@virginmedia It’s not in the area but then if I can’t report a fault I guess no one else can! I do have a dial tone and as soon as I dial it tells me to hang up. I expect that happens when you don’t pay the bill but I pay by direct debit.Spent days waiting for a response on WhatsApp
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Dean
(@deano27_11) reported
@virginmedia Called 4 times this week and on each occasion the line got cut off. No call back. No apology. Just hours wasted on calls. Absolutely terrible customer service. I’ve literally been with Virgin Media for 3 weeks and can’t recall a worse service in all my life.