Virgin Media Outage Report in Faversham, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Faversham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Faversham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Ashford, Sittingbourne and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Total Blackout | |
| Ashford |
||
| Sittingbourne |
Internet | |
| Faversham |
Internet | |
| Ashford |
TV | |
| Ashford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Faversham, England
Latest outage, problems and issue reports in Faversham and nearby locations:
-
sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
-
Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful
-
KarenKessack RN SCPHN (SN)
(@KKessack) reported
from
Kennington, England
@virginmedia Well it's November, my install was due in August. There is a big hole at the side of my house. The fence panels you put round it have blown all over the place. Come and fix the hole, make good my garden, & let's move on. I give up, will stick with #sky #Disgraceful
-
A Friend
(@a60153079) reported
from
Ashford, England
@virginmedia I keep getting calls offering me the world if only I pay 10 more each month. I keep explaining I need to reduce my bill not increase it!! Now I get a call at least once a month. Always the same " we want to review your current service..."
-
John Bennett
(@chinashouse) reported
from
Ashford, England
@virginmedia Not being rude but I have explained it more than once to various people at Virgin media, who really can't come up with a solution and I feel that they're not really interested in doing so either, I feel as if I'm just another customer who is just not getting what I'm paying for😩
-
Craig Ryan
(@CraigRyan1986) reported
from
Ashford, England
@virginmedia I used to think using your broadband service was really good but to hear my mother in law has had no broadband for a month and it still isn’t sorted when they said it would be by 2pm today,I won’t be recommending you anymore #virginmedia #nobroadband #NeverAgain
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰
-
Mark (Ops) Horton
(@opshorton1) reported
from
Ashford, England
@virginmedia I don’t appreciate being put on hold for 40 minutes being charged for my call, then just cut off with no explanation! Your service over the past few months has been terrible, having to reboot WiFi every day to get internet & my bill has yet again gone up! 😡
-
Al's Adventures
(@als_adventures) reported
from
Chestfield, England
@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable
-
Ben clifton
(@teaboy279) reported
from
Ashford, England
@blondyd @virginmedia Unplugged atm, gonna make a coffee and go out to the shed for a smoke etc kill 10/15 mins then plug in and see what occurs. Going to keep taking pictures of the error through the night so I can prove I never watched it if they charge me later on.
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
-
Celia Robinson
(@Celia181) reported
from
Ashford, England
@virginmedia A new installation. He just wants to cancel
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭
-
Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GolfGeek6 same with @virginmedia its on my list for weekend to try and contact them , I suspect in middle of night to stand any chance of getting through to either cancel or get £ help from them , only company not contacted me to date with a gesture .........says alot.
-
Rachel
(@RachelDav81) reported
from
Sittingbourne, England
@dannyowen54 @virginmedia They have the worst customer service
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
-
Celia Robinson
(@Celia181) reported
from
Ashford, England
@virginmedia my son has been trying to talk to someone about cancelling for days but keeps getting fobbed off by your customer service team. You gave him an installation date & failed to turn up or ring him back. Terrible service
-
Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ً ً
(@AshleyLake) reported
@virginmedia I need help with my wifi, i cannot contact you via phone as I do not have time but my wifi doesn’t work even after talking to one of your agents and upgrading it for more money, the problem still persists
-
Anita 🐅🐅🐅
(@hargraves_anita) reported
@virginmedia All these offers but sat for 3 hours plus to get assistance to cancel contract
-
AzzieBie
(@ZieBeeStephens) reported
After asking to rectify my complaint I was told that I cannot be issued a new dongle without incurring extra cost to myself, despite this being an actual criminal case. Was told on 15 Jun, 2pm that I will know the outcome of the investigation of the missing @virginmedia dongle
-
AzzieBie
(@ZieBeeStephens) reported
To summarise story @virginmedia offered a good broadband package, left our prev provider, signed on late April, failed two installation dates and was given July date. Distressed they offered an emergency dongle but it never arrived. Transpired that it is in use, but not my me.
-
Mairead The Pirate | ❤️💜💙
(@MaireadPirate) reported
Aaaaaand my @virginmedia broadband is down again. Didn't come back on until 1/2pm this afternoon. It's not like I rely on it or anything. 😐🙄
-
Neil Kelly
(@Speed3Racer) reported
@virginmedia Raised with CS... Promised a fix in 4-5 days... Tis now the end of day 5 and guess what.... No Netflix... Shambles... Neither CS agent did what they said they would do...
-
john attley
(@atters_78) reported
20+ years as a customer. @virginmedia couldn’t give a sh@t
-
u z ر ي
(@muzayrg) reported
Is anyone else’s @virginmedia down?
-
Sam Tempest
(@SATempest) reported
from
Cardiff, Wales
@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
-
abby
(@agum0ns) reported
can the @virginmedia player please stop freezing at the worst possible moments 😩 #LoveIsland