Virgin Media Outage Report in Downham Market, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
Wi-fi | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Chatteris |
||
| Wisbech |
Internet | |
| Chatteris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fuzzybear
(@fuzzybear_1) reported
@virginmedia I did all this before , replacing the battery🔋 is not going to cure a small number of buttons not working at all , and this is the replacement
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Fuzzybear
(@fuzzybear_1) reported
@virginmedia And when I have tried to call for a real customer service issue (virgin tv remote) been told nothing can be done , eventually sent replacement, its an old used scruffy unit , that only works partially.
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Nick Chin
(@nickchinwp92) reported
Sincerely disappointed with @virginmedia 's service. I pay >£100 a month for a broadband that doesn't work at a most crucial time of the year (Christmas), when people are stuck at home this winter because of COVID. 3 times down this week & another day before engineers "fix" 🙁
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🇬🇧RTID1872🇬🇧
(@Sconner1872) reported
2/2 Your customer service is abysmal. All you try to do is revert them to the online problem solving page which i guarantee everyone has already attempted before calling virgin media. I pay £92 a month to virgin media but i will cancel my direct debit if this isn't fixed soon.
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Gabs
(@GabsPearson) reported
@virginmedia We have done this every time it plays up and advised to by your customer service team. We have also had two new boxes installed. And it is still not a good enough service and I was told I was not allowed to speak to a manager on the phone.
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Fuzzybear
(@fuzzybear_1) reported
@virginmedia Even if a customer has opted to have calls , do you think 2 calls or more per day is good customer service ?
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Dec ⚪
(@Djeczo) reported
@PaigeyEFC Your Virgin Media been acting up over the past 24 hours. Seen you say your stream was slow yesterday for our game too. Not good 😭😳
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Mikey Anderton
(@mikeya48) reported
@virginmedia as your customer service team keep hanging up can somebody contact me as a matter of urgency to terminate my contract please. Had ongoing issues for 5 weeks and still nobody able to help.
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Safetypenfold
(@SteveRiches4) reported
@virginmedia The bot is a waste of time, same questions get same answers. In q for someone to talk to, never happens. Now I need some action, I will be calling for a refund this month. All text no action..
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Dom
(@dom767) reported
@virginmedia I have moved house. My new router hasn't shown up (delayed with yodel apparently). So I've plugged in my older hub3, and that's not connecting at all. And yes I've done everything on your website help section. And after over 100 minutes of hold time I'm still waiting...