Virgin Media Outage Report in Dawlish, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dawlish, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dawlish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dawlish, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Phone | |
| Exeter |
||
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dawlish, England
Latest outage, problems and issue reports in Dawlish and nearby locations:
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
Virgin media internet is absolute dog ****
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacie
(@Stxcie_) reported
IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR
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JoJosGamingTV
(@JoJosGamingTV) reported
@virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy
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skullncross
(@skullncross1) reported
@virginmedia soke to ustomer support they said phone is on but its not
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Samuel Giddings
(@samuelgiddings4) reported
@virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service
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Liz Tray
(@LizTray) reported
@virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.
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Charliejaylen1612
(@Charliejaylen16) reported
@virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back
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Joe Edwards
(@Phinnnna) reported
@PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.
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Shonagh Gardiner
(@shonaghgardiner) reported
@SteveLorimer @virginmedia Me too! Assuming you’re still down?
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Chris Durham🇺🇦
(@Duzc1972) reported
@virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?
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Chris Hares
(@chrishares) reported
@virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity