Virgin Media

Virgin Media Outage Report in Dawlish, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dawlish, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dawlish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dawlish, Devon, England 12/12/2024 08:55

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dawlish, Devon, England

The most recent Virgin Media outage reports came from the following cities: Paignton and Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaignton Phone
United KingdomExeter E-mail
United KingdomPaignton Total Blackout
United KingdomPaignton Wi-fi
United KingdomPaignton TV
United KingdomPaignton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dawlish, England

Latest outage, problems and issue reports in Dawlish and nearby locations:

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • Elliot_TBR Elliot (@Elliot_TBR) reported from Exeter District, England

    @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

  • zivva zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • exeteralex Alex Squire (@exeteralex) reported from Exeter District, England

    @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • Bingamin PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • sianmcphee Siân McPhee (@sianmcphee) reported from Exeter District, England

    @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

  • EmmaOrca1971 Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Thankyou so much. Shocking service. Don't message again please

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • jasyboy71 Jasyboy71 (@jasyboy71) reported from Exeter District, England

    @virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes

  • spinkles176 Clare Palmer (@spinkles176) reported from Exeter District, England

    @virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?

  • Lynsey2901 Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • Joesansome Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • SeanJenner10 Sean Jenner (@SeanJenner10) reported from Exeter District, England

    @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

  • RapidBI Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.

  • jasyboy71 Jasyboy71 (@jasyboy71) reported from Exeter District, England

    @virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager

  • _Tillyjp Tilly (@_Tillyjp) reported from Exeter District, England

    @virginmedia hi any idea how long the internet will be down in EX2 area please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tuhtut ɾìçհ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tuhtut) reported

    @virginmedia Could someone please follow up on my email response to my ongoing complaint C-24112296. It has not been resolved and needs urgent attention before any further money is taken illegitimately from my account.

  • bazbazzler oblong (@bazbazzler) reported

    @virginmedia Im not frustrated I'm livid. 0900 today. Your checker says no issues and I've got a message blocking the football. Its like living in the stone age. I want data from you not lies. #virginmediagaslighting

  • joanneweave Joanne Nolan (@joanneweave) reported

    @virginmedia I recently received a new sim. I am struggling to keep my number as advised on your website as transferring from 48 network. Cannot get to speak to anyone. Think the issue is 48 bill pay account number?? Please advise.

  • LodgeCafe1 Lodge Cafe (@LodgeCafe1) reported

    Having been vocal on here about @Virginmedia's atrocious and indifferent attitude towards its customers and lack of service, I have been approached to build/support a media campaign to expose VM's behaviour - local and national media are interested! @rob__orr @KatyLiddellO2

  • maxlufc5 Max🏴󠁧󠁢󠁥󠁮󠁧󠁿🐢 (@maxlufc5) reported

    HATE watching on iPlayer but my virgin media box is broken in my bedroom 🫤

  • DonellaHignett Donella Hignett (@DonellaHignett) reported

    @virginmedia It’s already been reported, so an issue has already been raised. It seems loads of your customers are having the same issue! If it’s not fixed asap then I’ll be expecting a £10.99 refund each month on my bill and I’ll pay for Netflix myself.

  • SarahChadwick4 Sarah Chadwick 💙 (@SarahChadwick4) reported

    Is there anyway of getting these Internet problems sorted @virginmedia we have had nothing but problems with intermittent connection since we joined you a few months ago. had an engineer out and he did some things with the hub and it was OK for a few weeks then dropping again!

  • IbnA7mad_ ع غ (@IbnA7mad_) reported

    Ever since ive moved houses @virginmedia has been terrible.

  • MelScrutton Mel Scrutton (@MelScrutton) reported

    @virginmedia How can I book an engineer visit through this route? It looks like a help forum which isn't what I need, I need an engineer to actually turn up unlike the previous 2 times we've tried this?

  • DonellaHignett Donella Hignett (@DonellaHignett) reported

    @virginmedia No I don’t think it is. I still need to redeem the 02 extra to give us 6mnths free Disney plus, but guess I won’t be able to add it to the virgin box then. Any idea what the issue with Netflix is?