Virgin Media Outage Report in Daventry, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Daventry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Daventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Daventry, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton and Rugby.
City | Problem Type | Report Time |
---|---|---|
Northampton | TV | |
Northampton | Internet | |
Northampton | TV | |
Northampton | Internet | |
Northampton | Internet | |
Northampton | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Daventry, England
Latest outage, problems and issue reports in Daventry and nearby locations:
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
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cMsUnited
(@cMsUnited) reported
from
Rugby, England
@virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Adam Smith
(@SmithAdam75) reported
from
Rugby, England
@virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Running Through Life
(@RunFurnoRun) reported
from
Rugby, England
@virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?
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richard wilson
(@rcw1969) reported
from
Rugby, England
So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Evans
(@GregoryEvans) reported
@virginmedia I've got an engineer coming Friday. To do this I had to make a complaint (and it took over 12 hours). Surely it should be easier than that.
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Caroline Ashworth
(@carolineash50) reported
@virginmedia It says there is no problem with my broadband connection
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Tim Hole
(@TimHole) reported
@virginmedia Well yes I can't receive any sms so something is stopping it. I can try on another handset tonight but if I lost the ability to receive calls at the same time it would suggest its an issue with the sim or the account or somehow blocked rather than the handset, no?
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Martyn Page
(@dcfc1968) reported
@virginmedia So last two questions..... 1. what was the point of you even tweeting to me in the first place? 2. what your job if you cannot offer any help, call a customer..... Sort it out @LutzSchueler - not that you ever will! #crapservice
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Ebacon1
(@EBacon1Gaming) reported
@virginmedia Already done that. But every evening it is will still cut out
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Neil
(@Mr_Neil_81) reported
@virginmedia Ok I will try it again, as I said, last time the advice was to submit the web form. It’s pretty ridiculous that a communications company doesn’t accept emails and the web form is “broken”.
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🙈🙉🙊
(@DeepSpaceMark) reported
@virginmedia Hi, using Sam Knows I'm getting a service as shown in the screen shot.
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Southy
(@Southy_Drums) reported
@virginmedia your service is completely down in my area SE7 London. Any update on this?
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Ben's Travels
(@BensTravels) reported
@virginmedia had no internet for over a month & half. You’ve cancelled two visits & on 3rd, literally left the cable in the street cut. Media team keep lying & won’t help. Sales team say that media can give us a free dongle but the media team refuse to help. No manager will talk
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Cheyne Stoking
(@StokingCheyne) reported
@Nataleela77 @virginmedia I pay £60 a month for a couple of hours unbroken service a day. I'm getting out.