Virgin Media Outage Report in Daventry, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Daventry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Daventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Daventry, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Total Blackout | |
| Northampton |
||
| Rugby |
Internet | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Daventry, England
Latest outage, problems and issue reports in Daventry and nearby locations:
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.
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richard wilson
(@rcw1969) reported
from
Rugby, England
So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Running Through Life
(@RunFurnoRun) reported
from
Rugby, England
@virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Adam Smith
(@SmithAdam75) reported
from
Rugby, England
@virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Danny
(@1danielcarroll) reported
from
Rugby, England
@virginmedia Nothing works, I've disconnected the power on both, held down reset on the hub and nothing changes. Stuck on the start up screen with a blue solid light and a flashing red on the tv and a green flashing light on the hub. Seriously why not just have turn it off like every1 else😡
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.
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cMsUnited
(@cMsUnited) reported
from
Rugby, England
@virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mo
(@MoMocmo) reported
@virginmedia You need to listen to all my calls and review the catalogue of errors that has resulted in 2 hours of my day being wasted and the subsequent backlog of work this has resulted in. Affecting my customers.
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LuvDup🔔🔚
(@LuvDup) reported
I thinkit's now time to look for another broadband provider. Obviously not going to get the same speeds as @virginmedia provides but I'm hoping to get better customer service
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Richard Smith
(@smudger2111) reported
@virginmedia Hi - thank you. I am simply trying to replace a broken handset for the TiVo box we have. I’ve tried following all the suggestions to do so but have been unsuccessful so far - can you please help?
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Thomas Thomson
(@thomas_thomson) reported
@virginmedia The link just says there’s no issue with the connection coming into my house, which I already knew! The problem is with the router!
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Emma Scott
(@forsythe_emma) reported
@virginmedia your customer service is outstanding… phone calls being cut off every time you call, when you finally get through the end the contract, they tell you it’s all completed… until you get another bill!!
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Chris Affonso
(@kissffonzo2) reported
@virginmedia Your apologies are just words @virginmedia have no idea how some of their customers have tryed to call and speak with your people. So of you customer service staff are rude and unhelpful and I have made a number of complaints on these matters with no success and hide behind this
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Ian Scoble
(@IanDScoble) reported
@virginmedia Sadly(!) without access to the net to check your site, I was unable to find any fault report. Maybe you can look internally?? (I'm just the mug that lost service!)
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Erin davis
(@Erindav58339011) reported
@virginmedia Hi yes moved house on 11th Feb and was advised I wasn't entering into a new contract and that I wouldn't have a disconnection fee to pay if I cancelled before 25th Feb. That was the conversation I had on 4th Feb via live chat. Today I phoned up to cancel to be told I was in a new
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Mitch Barn
(@barn_mitch) reported
@virginmedia Hi I spoke to 4 different teams and had to explain situation to each, the last 2 were rude and dismissive of my complaint and the last one hung up
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Victoria Crawford
(@missvici) reported
@virginmedia I was wrongly charged for Netflix and despite repeated calling and being told it’s corrected I am still being charged and no refund. Please help!