Virgin Media Outage Report in Ryton-on-Dunsmore, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ryton-on-Dunsmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton-on-Dunsmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ryton-on-Dunsmore, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Rugby, Coventry, Royal Leamington Spa and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Ryton-on-Dunsmore, England
Latest outage, problems and issue reports in Ryton-on-Dunsmore and nearby locations:
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Nicola Beaumont
(@Nicola_Beau) reported
from
Royal Leamington Spa, England
@virginmedia Please help!!! 23 text messages and 5 unsuccessful attempts at calling you. I just need to get a query sorting out before I port my mobile over to you. Extremely frustrating experience so far.
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Mick
(@riverheart79) reported
from
Royal Leamington Spa, England
@virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia Still waiting..... this is beyond a joke now... appalling service absolutely no updates and no communication #virginmediadown #poorcustomerservice @virginmedia #Shocking
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia so current outage in my area and predicted fix time is 4pm tomorrow??? Surely that can't be right?
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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Humour🌸
(@Humawhitehouse) reported
from
Royal Leamington Spa, England
@virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Little
(@MightyClee) reported
Your bereavement helpline suggests someone will answer within 30 seconds or less. I'm still waiting after 5 minutes, is that good customer service at a difficult time.? @virginmedia
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Levente
(@LeventeZone) reported
@virginmedia Can we please not use past tense? I am *still* having it, the latest ticket was *again* closed as "fixed" whilst it continues to have SYNC timeouts relentlessly due to same noise issue on your network. So we just start a new cycle of absurdity.
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Sam
(@SjMeakin1098) reported
@virginmedia No it hasn't, I've reset my password numerous times and it won't work and I cant remember the name of team that was supposed to have contacted me, I've been referred to them twice both times for the account problem and the Sky sports problem and I've received nothing
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Amanda Forsyth 🇺🇦 💙
(@PedalTrill) reported
@virginmedia following the recent problems with legacy email accounts (blueyonder etc) I tried uninstalling and reinstalling my email account on Outlook. The related calendar has now vanished and I've lost all my appointments. Please advise.
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Amanda Forsyth 🇺🇦 💙
(@PedalTrill) reported
@virginmedia following the recent problems with legacy email accounts (blueyonder etc) I tried uninstalling and reinstalling my email account on blueyonder. The related calendar has now vanished and I've lost all my appointments. Please advise.
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Quyen Le
(@quyenle_au) reported
@virginmedia I have already tried phoning the number provided but couldn’t get past the automated system as I am not a customer. I also tried the WhatsApp details and you can see how that turned out…
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Sam
(@SjMeakin1098) reported
@virginmedia @nataschaandsons I can't watch sky sports through the virgin go app, it takes me to the sky sports app but it won't let me sign in using my virgin account. I've rang and had numerous conversations with people about it and I can't seem to fix the issue.
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Stephen MacArthur
(@josemac1971) reported
@virginmedia your costomer service is an absolute shambles. Great media service but unfortunatley not matched by how they treat their customers. over 6 hours on whatsapp chat trying to review/ renew my contract. Unsuccessfully, folloewed by another 2 hours on a call today😤
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Steve Wood
(@stevewood_) reported
@virginmedia Very poor customer service, departments not communicating with each other, the wrong engineers and loads of undelivered promises
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AlexieCottam
(@AlexieCottam) reported
@virginmedia I called in Sept to cancel. Was told it would end in line with my contract in October. I called in October to confirm and was told packaging would be sent out for my box. I was still charged in Oct and Nov. Had a case raised after calling many more times