Virgin Media Outage Report in Cumnock, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cumnock, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock and Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cumnock, Scotland
Latest outage, problems and issue reports in Cumnock and nearby locations:
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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Edward Freeman
(@skywatcher1977) reported
from
Ayrshire, Scotland
@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew de Quincey
(@adq_uk) reported
@virginmedia It is now the fifth week since I tried to sign up for your ebilling. I still can't due to a "you can't use that password" error. Your support staff can't do it either (though they've tried their best!). What are you doing to fix this?
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Didyouseewhatidone
(@MayhediK) reported
@virginmedia No there's no area issue, reset the box many times, your customer team said they will check the issue, and nothing has happened. Now I have no Internet.
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Matt Keen
(@mkeen75) reported
@virginmedia Had an appalling experience today. All I wanted to do was upgrade to Gig1, but the app and the website just seemed to keep me in a loop that never allowed me to select the one thing I was trying to do. I then tried webchat, but after waiting for 40 mins I got no help
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Geo
(@LesterGeorgia) reported
@virginmedia I put in a complaint in the last paper view I bought, still not heard anything back it’s been about 7 months?? Any idea? Ridiculous
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Cine - Just Chatting Premiership - Tuesdays
(@itscinegee) reported
Virgin media , your sky sports channel quality is below awful. How you can claim it’s HD is a joke
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Rachel Evans
(@silverbluebird) reported
@virginmedia @age_uk V disappointed with attitude towards elderly and vulnerable customers following unpleasant call with your fibre team. Less than 6 weeks notice of fibre changeover, rather threatening tone from your customer rep is unacceptable.
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banofi
(@sparkly_sand) reported
@virginmedia is there a way of contacting you regarding a complaint? I spent over two hours on WhatsApp, we resolved one query but I think the assistant did not understand my other query.
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Jimbo
(@GingerRodger) reported
Absolutely terrible service from @virginmedia I have spent over an hour trying to order the PPV boxing tonight and now been told someone will get back to me within 5 working days!!! I only changed to @VirginMedia_TV in July and wish I stayed with Sky
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Matt Burton
(@mattburton72) reported
@virginmedia No new work order has been placed today. I’m waiting for escalation to get it fixed. I am not wasting my time going through this for a 4th time. I want someone to phone me up, take some responsibility and fix it.