Virgin Media Outage Report in Crick, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Crick, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Total Blackout | |
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crick, England
Latest outage, problems and issue reports in Crick and nearby locations:
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Running Through Life
(@RunFurnoRun) reported
from
Rugby, England
@virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lars Sawyer 🇺🇦 💙 💉💉💉
(@MrSawyerBean) reported
@virginmedia Guess what. After a text this morning saying the issue is fixed, we are without internet again this evening. So that's 3 days of no or interrupted service.
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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SK
(@SamirAhmed93) reported
@virginmedia No, I've got a WiFi extender supplied by virgin and still the signal has not improved. I've been phone up every other week since I joined in March and fed up with the lack of stable connection
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Brian Reid (Microsoft 365 MVP)
(@BrianReidC7) reported
@virginmedia It is - never use any other mode as I protect my network with @ubiquiti and not a cheap VM router!
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CryptoGuru
(@dez_dorman) reported
@virginmedia You message them & spend all the energy I have spent in the last 30hrs with NO solution & tell them to call me @richardbranson sir this is beyond DISGUSTING!
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Alfie
(@AlfiesBoots) reported
@virginmedia Still no email. And logged into virgin website, but can't even get to see my email. So did you find out who hacked my acc. Pretty poor show. Can't even track my complaint now.
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Lisa Matten
(@Lulu3746) reported
@virginmedia absolutely shocking customer services I’ve been on the phone for over an hour to be cut off by your retention team absolute joke
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SDE Training
(@SDE_Training) reported
@virginhelp @Virgin @virginmedia I want to know why you won't let me cancel my account!!!
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Gary Hurdman LRPS
(@ghotographyuk) reported
@virginmedia Too late now, had enough of your flaky service. If it was just this once I'd have some patience. Called BT and Sky. As soon as one is sorted, your utterly dire service is gone.
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Barrie Tynemouth
(@BarrieTynemouth) reported
@virginmedia .@virginmedia are you are telling me your Distribution Manager has negotiated a deal with @RoyalMail so that when you have a customer without broadband they can deliver it whenever, as you haven't opted for 24 or 48 hour SLA! How can you leave people with no service!!!