Virgin Media Outage Report in Budleigh Salterton, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Budleigh Salterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Budleigh Salterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Budleigh Salterton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Exeter |
||
| Exeter |
||
| Exeter |
Internet | |
| Exeter |
Internet | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Budleigh Salterton, England
Latest outage, problems and issue reports in Budleigh Salterton and nearby locations:
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
-
Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
-
Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
-
justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
-
Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
-
justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
-
PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
-
Simon
(@trail_71) reported
from
Exeter District, England
@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
-
Rachel Smith
(@HotelRach) reported
from
Exeter District, England
Is @virginmedia down in Exeter again or is it just us?
-
Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
-
Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
-
Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
-
justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
-
justin courtney
(@jdcecfc) reported
from
Seaton, England
@virginmedia I was with my dad, and we were were going to change all of his stuff, but it was pathetic how the two call handlers treated us. No respect at all and seemed very pleased not to help.
-
Al Brooking
(@albrooking) reported
from
Exeter District, England
I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
-
Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
-
Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
-
Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
-
Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig Johnson
(@ukrocky90) reported
@virginmedia been on the phone to you guys for FIVE hours today, promised internet yesterday, still not got any today, now been told NEXT Friday earliest...absolutely awful.
-
hiak14
(@hiak1401) reported
@virginmedia I was about to e-nut on my e-kitten and lose my e-virginity, but the internet cut out 😔, why you ****-blocking me?
-
Adam Cort
(@GreyknightV6) reported
Let's take a customer journey with @virginmedia Tuesday - Internet connection bouncing every 15mins. Book an engineer for Thursday. Wednesday - Virgin admit problem in area, cancel engineer. Thursday - Internet still bouncing. Call Virgin. Engineer next Wednesday.
-
Robin
(@Fallout180180) reported
@virginmedia It's saying there is an issue in the area. No more then that. Has been saying this since 1030am. Still no Internet.
-
KamikazeKelly
(@KamikazeKelly_) reported
@virginmedia I've had no internet all day which is really inconvenient when working from home. Website keeps giving me an error when I try to see what's going on in my area (PE19). Can you confirm what the issue is and what's being done to fix it please?
-
Margaret Grimsditch
(@grimsditch123) reported
@virginmedia Such poor customer service. I gave notice to terminate account in writing to Sunderland SR43 4AA on 24th June and still being billed. Customer services couldn't help when I called yesterday......now what? Very poor!
-
Most Powerful Gamer
(@ilovecrack43) reported
@virginmedia WiFi problem. When I put in my ericode to check the status it doesn't say my ericode exists
-
Karen
(@madiehzl) reported
@virginmedia That’s ridiculous. I want to speak to someone on the phone, a manager to ring me back when they said they would - not write and post another complaint that will be ignored.
-
Darren Ginder(Disco)
(@Disco_1969) reported
@virginmedia Yeah at first until he asked for my password for my email account. Call ended and now I have had to block your phone number because you have a scammer working for you in customer services
-
Karen
(@madiehzl) reported
@virginmedia So you’re saying there’s no way I can make a complaint or speak to someone apart from by sending a letter? I have tried repeatedly to ring like you’re suggesting and it’s not worked. This is terrible service and unnacceltabkd when im paying monthly for a service that I don’t have