Virgin Media Outage Report in Brotton, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brotton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brotton, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Saltburn-by-the-Sea and Guisborough.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brotton, England
Latest outage, problems and issue reports in Brotton and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexir
(@kuzniarek22) reported
@ArcticFox1977 @virginmedia That is literally the same situation at my house, one room has no signal at all, even through a good Ethernet cable it still fails to live up to what they say is expected
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Luke Silvester
(@SilvesterLuke) reported
@virginmedia can you help me why is bbc and channel 5 not show what on from next Saturday 28th may
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
@virginmedia "Looks like there are issues in CV5 7HJ affecting your services"
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damo
(@wickzehhh) reported
@virginmedia Been on the telephone. Not got another engineer available until next Thursday so this now means two weeks would have passed with no internet which is an absolute sham. Will be looking to take the internet elsewhere because it’s problem after problem
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Robyn
(@robynanteney) reported
@virginmedia Tried that but they don’t talk to people, they just send you a link to the website and hang up on you
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Sandra Russell
(@SandraR76172345) reported
@virginmedia must say what an amazing virgin engineer you sent today, his customer service was terrific, a credit to your business, unfortunately seems I have a fault on new box, only have ch4 now 5 day wait for remote or engineer fix, not happy when my bill has gone up again
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Denise
(@DeniseMaloney9) reported
@virginmedia rubbish service. Changed my package without me asking
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VicTye 🇩🇪🏴⚓🏴☠️
(@Vic_Tye) reported
@virginmedia Unhappy with the resolution? What resolution? There is no resolution! It's closed it as "can't be bothered, call it a learning excersice" I'll follow the links that'll get me nowhere apart from more dissolutioned. Give me a number to cancel all services as well please
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Andy
(@AngryDallas) reported
@virginmedia Also when I spoke to your customer services about the Wi-Fi pods/boosters I was fobbed off and told that O2 would call me about that! Yet my Virgin Media app tells me I am entitled to up to 3 Wi-Fi pods!
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Robyn
(@robynanteney) reported
@virginmedia Can you tell me how to cancel please? Services for 7 days and it hasn’t worked. Going to go back to sky where their tv actually works!