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Virgin Media

Virgin Media Outage Report in Bishops Cleeve, Gloucestershire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bishops Cleeve, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishops Cleeve, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bishops Cleeve, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Evesham.

CityProblem TypeReport Time
Gloucester Wi-fi 9 hours ago
Gloucester TV 4 days ago
Gloucester Internet 4 days ago
Gloucester TV 4 days ago
Gloucester TV 4 days ago
Cheltenham TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bishops Cleeve, England

Latest outage, problems and issue reports in Bishops Cleeve and nearby locations:

  • Macker202
    Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • Tbb73Tony
    Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • CharmedWatson83
    Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • Tbb73Tony
    Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • PaulOD80
    Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Tbb73Tony
    Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • AmuzaRamona
    Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • AmuzaRamona
    Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • PaulOD80
    Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • CandiaMcKormack
    Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Tbb73Tony
    Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Tbb73Tony
    Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • MichaelAlanHunt
    Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • arsed_no
    NoOnesArsed (@arsed_no) reported

    @virginmedia I will raise it through the app again as the issue relates to continued service drop out, a one time test is not going to provide answers to the issue.

  • kealydaniel79
    Daniel (@kealydaniel79) reported

    @virginmedia Ive reported online but when u go online to check they say there are ‘no issues’ but i have been having issue since last friday!

  • HeatherNute1
    Heather Nute (@HeatherNute1) reported

    @virginmedia No wired is fine but my partner needs to use that as he works in telecoms - I have to rely on the wireless to work on in another room. The box isn’t vandalised, it’s been broken for months -someone taped it shut to stop it banging shut in the wind

  • BaconCheeseZ
    bacon (@BaconCheeseZ) reported

    @laurapower1812 @virginmedia You won't get real help. They'll pretend there are no issues and then carry on with their meaningless lives. They don't care. Best thing would be to cancel your contract and go with literally any other provider.

  • PialiDG
    Piali Das Gupta (@PialiDG) reported

    @Emm_McG @virginmedia I'm with Hyperoptic in Rotherhithe. Has been pretty reliable the 3 years I've been with them - a few outages during that time but they haven't lasted long. I can't speak to their customer service, though.

  • MrsRebeccaJone3
    Mrs Rebecca Jones (@MrsRebeccaJone3) reported

    @virginmedia Just a shame it takes a newspaper getting involved for issues to be resolved that were no fault of our own

  • Phtevenrobert
    Phtevenrobert (@Phtevenrobert) reported

    If, like me, you have a history of #mentalillness, PLEASE avoid @virginmedia at all costs. Thanks to the appalling #CustomerService and internet provided by this company I got lower than I have since 2017. My livelihood depends on stable internet and they refused to help. AVOID!

  • Atkinsonnx_UK
    Atkinsonnx (@Atkinsonnx_UK) reported

    Anyone else having major issues with Virgin Media broadband lately? Been having major drops in speeds/signal for around a week now. Starting to really frustrate, especially as its coincided with the price increase letter 🙄 #virginmediadown #virginmedia

  • gsampford
    gillian sampford (@gsampford) reported

    @virginmedia So after being on hold for 45 minutes 🤬 finally get through then they hang up 🤬 trying to work from home with broadband that keeps dropping out 🤬 BT here we come

  • marinela_iulia
    iulia marinela (@marinela_iulia) reported

    @virginmedia Please give an email address for customer service or something to find out what's going on