Virgin Media Outage Report in Billingshurst, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billingshurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Billingshurst, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley and Lower Beeding.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Wi-fi | |
| Crawley |
Internet | |
| Lower Beeding |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billingshurst, England
Latest outage, problems and issue reports in Billingshurst and nearby locations:
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JMRCS
(@JMRChauffeurs) reported
from
Crawley, England
@virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
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Iain
(@Skiddles1985) reported
from
Crawley, England
@matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
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Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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mattieb
(@mattie_b83) reported
from
Crawley, England
What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia No. The reference was not given to me. But the complaint was logged.
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Iain
(@Skiddles1985) reported
from
Crawley, England
Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GRW
(@GRWilson38) reported
@_dAveFletcher_ @virginmedia Exact same issue here!
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rich
(@them_apples) reported
@virginmedia could you help out here? See previous tweet about gifs not loading. Turning off the Child Safe settings *entirely* fixes this issue, but that’s not really great. Can somebody look at this and allow gif & video content properly?
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Emma Meredith
(@Emma_Meredith) reported
Third week of intermittent service with a supposed “engineers are working to fix” standard message. What is going on @virginmedia - some of us need to work!
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GRW
(@GRWilson38) reported
@_mdara @virginmedia It’s the child safe on web safe that’s doing it. If you turn it off, it will play them. Virgin need to sort the problem tho as that’s just a temporary work around
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summer time
(@bujarferizolli) reported
@virginmedia @leonagraham V media you're absolutely useless she's been wanted to fix this internet for a long time and why no one has picked up the phone and rang her instead
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¿craig?
(@craigs06) reported
@O2 @virginmedia 3rd time tonight this has gone off again. Do you have an actual issue or you doing maintenance work. Either way would like to know
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Locked in
(@zoltrix67) reported
@virginmedia Engineer could come Wednesday. So had to make choice. Engineer or appointment to cancer clinic. Which would you choose ? Very poor service and I will be looking to leave now.
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Locked in
(@zoltrix67) reported
@virginmedia No engineer been, 5.25 hours down and now its back up. I know its not you guys, but the so called TECH team are liars. It works, and when it goes down, always around 1pm - 3pm. Thats not intermittent.
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Elisabeth
(@misselisamartin) reported
from
Cardiff, Wales
@virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴
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James Finegan
(@_JamesFinegan) reported
@virginmedia hello, is there currently a broadband issue in the TW8 area? The service checker seems to day everyhing is fine but my hub 3 just has flashing green lights