Virgin Media outages and service status in Fernhurst, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Fernhurst, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
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Dean (@deanocranfield) reported from Witley, England@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Alastair Godwin (@AlastairGodwin) reported from Petersfield, England@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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MissB (@M_Coneley) reported from Fernhurst, England@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia They are not much help , I’ll look around first see if there are better deals
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Gary Murphy (@GaryMur52215667) reported from Farnham, EnglandI’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Alastair Godwin (@AlastairGodwin) reported from Petersfield, England@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia sort your WiFi out it’s crap on off all day
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john clark (@elburgo) reported from Liss, England@SophieEB We gave up on #virginmedia very poor service
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Nat Gosden (@nataliegosden) reported from Petersfield, England@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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Graham D (@GrahamD98536472) reported from Petersfield, England@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ROBOT (@ROBOTkombucha) reported@virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..
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Kevin (@TheDoctorMagic) reported@virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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Jonathan Black (@jonblackbsb) reportedI love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2
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Tommy Tinkler (@TinklerTommy) reported@miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.
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Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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Nicholas (@Nichola09215766) reported@virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this
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dera calla (@DeraCalla) reported@SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!