Virgin Media Outage Report in Fernhurst, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Fernhurst, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Petersfield and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Petersfield |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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MissB
(@M_Coneley) reported
from
Fernhurst, England
@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Emily Redhead
(@Em__Charlotte) reported
from
Cranleigh, England
@virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bladesrallyteam
(@bladesrallyteam) reported
@virginmedia @JimboUK71 Always the same comment the wired is so intermittent you cannot pin down the issues but it is the crap Puma Chipset in the Hub3 when put under pressure
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Corinna Rogers
(@smarteehh) reported
@virginmedia This is ridiculous. I have been in a text loop for a whole week trying to get help. My kids remote lessons which we pay for are being disrupted and we have lost several channels from our package. I don’t need someone in a forum to suggest the hundreds of things we’ve already done
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Telina Morjaria
(@TelinaMorjaria) reported
@virginmedia Obviously not, I did not call 21 times for fun. As I said, some have told me it is an outstanding credit check, some said the sim is on the way. Latest call 72 hours ago undertook a credit check supposedly and said will contact me without fail in 24-48 hours
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Gary Johnson
(@gmarkj1981) reported
@virginmedia Working now but 3 days where service was not working this month is frustrating!
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ClassicalGas🖤💛⚽️🐺 🎸🎵😸❤
(@MikeT_Pops) reported
@virginmedia hey virgin. How come new customers can get an 18mth contract for 19.95 yet me an existing customer out of contract pay 36pm for the same?
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Edward Daunt
(@EdDaunt) reported
@virginmedia 18 hours to respond to my tweet. It’s a shame that is quick by your standards. Service today is as bad as ever. It’s not a problem with my area, just awful kit you provide, incorrect settings and conflicts with work network that can only be fixed by Virgin.
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Carrie-Anne Hinde
(@CazHinde) reported
@virginmedia I need help with over charging. I contacted your team last month when I found out an extra box had been added to my account which I do not have. I was reassured this would be taken off this month and my bill reduced. Yet its not changed. Help please?
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Thomas Allan
(@ThomasAllan__) reported
@virginmedia Thanks, would have been good if I could find that on the help section of the website instead of looping through guides that weren’t helping
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I’ve had a text to say our issue will be resolved by 1/12 but this seems to be a continuous issue and I have a child trying to do schoolwork from home due to Covid so it’s vital our BB is working and for our heating too which works via wifi.
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Cunbobs
(@cunbobs) reported
@virginmedia I wouldn't *like* a webchat. You need me to in order to save a monumental **** up turning into a bigger pr problem. I'm busy and don't have time to fix your problems. Maybe if you'd fixed my problems in the past I'd be more willing to help now.