Virgin Media Outage Report in Fernhurst, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fernhurst, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Petersfield and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Petersfield |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Emily Redhead
(@Em__Charlotte) reported
from
Cranleigh, England
@virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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MissB
(@M_Coneley) reported
from
Fernhurst, England
@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cc
(@CiaranCraig3) reported
@xxBexx1 @virginmedia Refusing to allow customers to cancel dropping calls after 30 mins shocking customer service 😡
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Darren Johnson
(@Darrenlj1976) reported
@NoContextBrits @virginmedia @virginmedia is the worst for customer service. Cut my service off 3 weeks too early after I told them I was leaving. Spent 6 hrs on phone to get it switched back on only for some other idiot to turn it off again the following day! Raised a complaint and they out right refuse to
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Roy Gore
(@RagBuster) reported
@virginmedia Your support is terrible, who uses whats app for support? and still not a response in hours. You lie to customers about auto-compensation. I have been informed I have been credited yet see nothing on my bill :(
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julie_julie_julie
(@juliejuliejul15) reported
@virginmedia Says there are issues and you aim to fix them by 21:00 tonight. I’ve had more pleasurable tooth extractions than this exchange
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Steven Wale
(@swale500) reported
@virginmedia @RobbieBain8 This sort of broken English Rob?!
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Stephen Martin MBE
(@samhockeygold) reported
@virginmedia what’s the problem in #holywood NI your even your suggested /tvcode isn’t working
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Jb
(@Jbpafc5) reported
@virginmedia I’m lagging on my game & it’s slow! Keeps cutting out! Only had problems since you made me plug a phone line in!!
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Elizabeth Jamieson
(@ElizaJamieson) reported
@virginmedia thanks for leaving us high and dry all day with no broadband and looks like tomorrow too. #KY129PF. Daughter had to take enforced holiday as wfh was not an option. Best part was you disabling the ‘register for service loss compensation’ option . Worst company ever 😡
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Jb
(@Jbpafc5) reported
@virginmedia Wired! It effects everything! Just drops out & speed is no where near where it should be! Been fine for years but since having to plug a phone line in then it’s gone awful
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Bri Bri
(@soup_gravy) reported
It's like @o2 and @virginmedia are battling for top spot on who can provide the worst services. 2+ weeks it's been daily issues with both companies