Virgin Media Outage Report in Fernhurst, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fernhurst, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Petersfield and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Petersfield |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc
(@medgley2012) reported
@EpicnessTwo @virginmedia Using virgin but have been seeing DNS issues
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Nicola HB
(@NicolaHB) reported
@virginmedia I've made an official complaint to yourselves and requested data under GDPR. However, rather than say you'll provide it within the prescribed legal limits, I'm being told to call customer services and that if I don't respond further within 28 days they'll close!
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Nazeem Kureembocus
(@nazkureembocus) reported
@virginmedia service issues in N42XP. No internet since mid December.customer service very poor.
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paul russell
(@brummieruss) reported
@virginmedia another frustrating evening with spinning circles and disconnects. Your service is not good enough.
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Emma Cowling
(@EmmaCowling6) reported
@virginmedia worst wifi ever!! 30 minutes to buffer for a 20 minute episode! Send someone out to fix the problem.. which never seems to be fixed! #shocking
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Phil Turner
(@Philturner64) reported
@virginmedia we have had no internet for nearly 15 hours any ideas ? When will the service be restored ? And will we be getting money back for lack of service ?
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Louise🐝22
(@loobielou1980) reported
@virginmedia why cancel my engineer for tomorrow by text??? When I phoned and you booked one. Then send a text to say problem has been fixed when it clearly hasn’t 😡
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The Geordie Lass
(@AGeordieLass) reported
The very time we’d like to have some TV (TiVo or live) and @virginmedia have tv issues for the week of Christmas. Wtf man. What are we paying for?
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Abbey Hardy
(@abbeyhardy) reported
Ongoing complaint with @virginmedia told to reply within 14 days of emails and no one replies multiple times. This complaint remains unsolved since August, passed to directors office and still not spoken to one person… disgraceful
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Greg Sells
(@just_b_frank) reported
@virginmedia you need to sort your service out. 0 recommendations from me. Cancelling engineers even though the issue hasn’t been fixed. Very poor!