Virgin Media Outage Report in Fernhurst, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fernhurst, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Godalming |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A.Monolith
(@alanmonolith) reported
@virginmedia Just said it isn’t a specific device. It is ALL devices which browse the internet. Due to your dns servers. And the solution on your forum? Don’t use virgin media’s DNS servers
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Helen Hilliard
(@HelenHilliard4) reported
@virginmedia quite literally how useless are you? I am so over your rubbish service
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Ricki Kalsi
(@ricki_kalsi) reported
@virginmedia can you please help me resolve my account issue? After 60+ calls over 6 months I’ve had enough. I’ve been hung on by managers, shouted at by call centre reps - it’s unacceptable. @O2 can’t help despite being the same company and have suggested I reach out to you.
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Samson Tsoy
(@TsoySamson) reported
@virginmedia Thanks. It’s truly appalling to face this kind of services from @virginmedia and that is the exact reason I was forced to cancel my contract. I contacted VM many times, still charged for the internet until end of Jan while I am not able to connect. How am I supposed to get
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craig mcgill
(@craig_prevail) reported
@virginmedia Honestly this is becoming a joke, the thing I say I didn't want are now being sent anyway ...... I'll be refusing the delivery and cancelling cause the customer service and "help" I've not got from your call centres has been shocking
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Phil Baker
(@philthefunk) reported
@virginmedia I’ve tried that on numerous occasions, including this morning but nothing is getting done. Your customer service is diabolical.
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Dan
(@daniboi6) reported
@virginmedia It just says to turn everything off and back on and asks if that fixes it. Which it doesn't. Then it says to book an engineer. Surely the fault is connected to the TV issue?
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Samson Tsoy
(@TsoySamson) reported
@virginmedia No I’m disconnecting from @virginmedia and of course no one is going to come and fix it neither I’m this case. As you can see from my previous tweets I have been endlessly reporting an issue to Virgin team
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that girl with the cats
(@HorrorDeezy) reported
@virginmedia The problem isn’t the box, it’s the fact I can’t access my account.
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Samson Tsoy
(@TsoySamson) reported
@virginmedia Compensation in this case when no one fixed cable issues outside.