Virgin Media outages and service status in Fernhurst, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Fernhurst, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fernhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fernhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fernhurst, England
The most recent Virgin Media outage reports came from the following cities: Petersfield, and Lindford.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fernhurst, England
Latest outage, problems and issue reports in Fernhurst and nearby locations:
-
Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
-
Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Farnham, England@virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!
-
All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia sort your WiFi out it’s crap on off all day
-
Alastair Godwin (@AlastairGodwin) reported from Petersfield, EnglandFor a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
-
Alastair Godwin (@AlastairGodwin) reported from Petersfield, England@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
-
MissB (@M_Coneley) reported from Fernhurst, England@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
-
All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
-
JC (@Jamesccampbell_) reported from Farnham, Englandgot my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
-
Nat Gosden (@nataliegosden) reported from Petersfield, England@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
-
Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
-
All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
-
All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia They are not much help , I’ll look around first see if there are better deals
-
Gary Murphy (@GaryMur52215667) reported from Farnham, EnglandI’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
-
Gary Murphy (@GaryMur52215667) reported from Farnham, England@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
-
john clark (@elburgo) reported from Liss, England@SophieEB We gave up on #virginmedia very poor service
-
Dean (@deanocranfield) reported from Witley, England@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
-
Alastair Godwin (@AlastairGodwin) reported from Petersfield, England@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
-
Alastair Godwin (@AlastairGodwin) reported from Petersfield, England@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
-
Graham D (@GrahamD98536472) reported from Petersfield, England@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
-
Nat Gosden (@nataliegosden) reported from Petersfield, England@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom J Jarvis (@TomJJarvis) reported@virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/
-
Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
-
For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported@virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡
-
Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.
-
Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
-
dharmi04 (@Dharmi04) reported@virginmedia hi I have a problem with my broadband
-
andy spinoza (@andyspin) reported@virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish
-
Rob Elcock (@rob_elcock) reported@elScreech81 @virginmedia Absolutely terrible mate !!!!
-
Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
-
Helen Bedford (@helenxbedford) reported@virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?