Virgin Media outages and service status in Ystrad, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ystrad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 27, 7:25 PM GMT+1.
- Internet (47%)
- Wi-fi (26%)
- TV (21%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ystrad, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ystrad, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ystrad, Wales
The most recent Virgin Media outage reports came from the following cities: Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, Porth, Mountain Ash, Maesteg, Tonypandy, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
TV | 2 days ago |
|
Treharris
|
Total Blackout | 2 days ago |
|
Pentre
|
Internet | 4 days ago |
|
Pontyclun
|
Wi-fi | 4 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Pontypridd
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ystrad, Wales
Latest outage, problems and issue reports in Ystrad and nearby locations:
-
Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
-
Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
-
Rhys Caswell (@CaswellAlun) reported from Pontypridd, WalesVirgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
-
anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@virginmedia Any broadband issues in CF11? My router just went down and is restarting with no signal for the last 15 minutes.
-
Jude Aldridge (@judealdridge) reported from Taff's Well, WalesLooks like @virginmedia having issues again!
-
ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
-
𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported from Caerphilly, Wales@virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday
-
Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
-
Jambo🏴 (@Cluchman1) reported from Treforest, WalesVirgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
-
Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Karyn Phelps (@Karyn_P2018) reported from Church Village, Wales@SophieEB @virginmedia Can you sort my internet issues please?
-
Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
-
Bethan (@_bethancottrell) reported from Pontypridd, Wales@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
-
Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
-
Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
-
Leighton Baller (@LeightonBaller) reported from Penywaun, Wales@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
-
Leighton Baller (@LeightonBaller) reported from Penywaun, WalesCheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mike davies (@DavMichael) reported@virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change
-
Adam (@Adam83492464721) reported@Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.
-
Steven Byron (@StevenByro) reported@virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.
-
Jonathan Moore (@altymoore1) reported@virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also
-
John johnson (@johnson13021989) reported@PeteUK7 @virginmedia Virgin Media are literally the scum of the earth, had issues with them before. I’d rather be without internet if they were the last ISP on earth.
-
Andy Vanstan (@andyvanstan) reported@virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update
-
Sharon (@SharonHerbert) reported@GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋
-
bonesy (@bonesyboy38) reported@virginmedia @PeteUK7 Maybe employ humans that would rectify this problem.
-
markrmifsud (@markrmifsud) reported@virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now
-
Nathan Coyne (@Coyn_3) reported@virginmedia internet is down and out I have no power what do ever leading to my router ? What seems to be the problem ?