Vodafone Outage in Yaxham, Norfolk, England

@VodafoneUK I will be treating my #GALentine @rainbomino 💕 #VeryMeTuesday #VeryMeRewards This would be such a treat @VodafoneUK 🌹

@VodafoneUK I will be treating my #GALentine @rainbomino 💕💕💕 #VeryMeRewards This would be such a treat @VodafoneUK

@VodafoneUK #VeryMeTuesday My Mum has just broken her wrist and can’t drive so I would take her out to see MaryPoppins and cheer her up whilst they kids are at school @VodafoneUK

@VodafoneUK I was disappointed after I followed the instructions on the screen and phoned the number, and was told to phone back later, as your computer's were down, surely you should phone me,as the onus is on you to keep customers, I've been with you over 10years

@VodafoneUK Go to you to upgrade phone, not impressed, computer system down I'm told by call centre, have found much better deal with another provider,so much for customer loyalty

@VodafoneUK still no response from yourselves, I’ve lost all phone signal for no reason 😢

I cannot stress how unbelievably shit @VodafoneUK are and how much of a wide birth you should all give them. Await the ‘Sorry to hear this, let’s look into it’ reply.. wasted hours and hours of time in the last month - cancelled today! #vodafone #iphone

When you contact @AskLloydsBank @VodafoneUK @tescomobile as someone is purchasing goods in your name you realise how little these companies care about identity fraud #wasteoftime but well done to @Debenhams for great customer support. #whenwillthisend 😩

I’ve now got a phone being delivered that I never asked for and you can’t offer me the correct phone until you’ve received the original one (A week or so).. absolute piss up here... @VodafoneUK #fail

Not even sorry, @VodafoneUK you’re absolutely SHIT. Honestly, absolutely WANK.

@julie_sherwood @VodafoneUK They want you to pay for something you need to use their service? Poor show @VodafoneUK

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone

@wildlime @vodafone @VodafoneUK Yeh I was told Vodafone 5G devices are tested and certified to work on their network so if you get it from elsewhere you might run into those issues ... Hope you get it sorted

@VodafoneUK Very disappointed about this whole process. Ordered a home broadband service via your website . This apparantly didn't activate correctly. Followed up with webchat with support and had to have 2 further chats. None of which has resolved the issue. Very poor service.

@VodafoneUK just lost another long-standing customer What a joke!! Overcharged for 8 mths & can’t get a refund Other comps remove cost of handset from bill after 2yr contract ends Not these guys.. THEN I get argued with & spoken over when I call to challenge it #diabolicalservice

@VodafoneUK (9) thanks for nothing im switching back to @O2 as they know how to treat their customers and I’m sure they won’t discriminate against disabled people the way you just have