Vodafone Outage Report in West Kirby, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in West Kirby, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Kirby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Kirby, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Flint |
Internet |
Community Discussion
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Vodafone Issues Reports Near West Kirby, England
Latest outage, problems and issue reports in West Kirby and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Carlin
(@jamescarlin77) reported
@VodafoneUK @itshelenmary Had the same problem... Sent a DM - hope you can get back to me soon... 🤞🏻
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isha
(@_ishals) reported
your customer service stinks @VodafoneUK
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DaintyWyverness
(@DntyWyverness) reported
@Crownyy93 @VodafoneUK @VodafoneGroup My point is. Your internet provider is absolutely terrible and I've never heard of anything THIS bad!
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Monica Larkin
(@mrsovary) reported
@VodafoneUK I never do this but I have been on the online chat/phone for 2 hours now and issue not sorted. Literally THE MOST TERRIBLE customer service I have ever had in my life.
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Matt jones ( KTMMATT20 )
(@ktmmatt20) reported
@VodafoneUK I have already spent 3 hours with your customer “support” going through the basics of “is it plugged in 30 times in the same 50 seconds of me saying yes it’s plugged in, sort your **** out or get an engineer in
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laura judith day
(@laurajudithday2) reported
@VodafoneUK yet again I find myself complaining 8 times I have been let down in 8 weeks I had a phone supposedly repaired yet its returned with same issues plus 2 more! Yet again I've been promised a repair bag for it not to arrive within specified time last one took 4 weeks!!!!!
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Tony
(@tonypony) reported
@VodafoneUK useless customer service
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charl
(@DorkyCharl) reported
@VodafoneUK Can you look at recent transcripts? I am still currently trying to sort my contract but it just feels so complicated, and I get really bad anxiety dealing with things like this. I just want to leave and there are just fees on fees to change. Every time I try I feel like I can't
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Dave
(@190245) reported
@JesssicaAF @VodafoneUK Mine also down at around the same time, DSL is sync'd but no IP assigned, I suspect a fairly widespread problem
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charl
(@DorkyCharl) reported
@VodafoneUK @VodafoneUK Can you actually help me please! Your customer support are actually really making me feel uncomfortable at this point and are really not helping?